1. Net Optics Confidential and Proprietary Net Optics Launches Spyke Intelligent Access and Monitoring Architecture Solutions

2. Net Optics Confidential and Proprietary 22 What’s New: Spyke A plug-and-play network and application monitoring solution for Small and Medium Size Businesses

3. Net Optics Confidential and Proprietary 33 The Pain Point Limited visibility of network and application performance. Visibility Most existing solutions require significant configuration efforts and a steep learning curve. Complexity Need to standardize on a single, affordable solution for both remote offices and the main office. Expenditure and TCO

4. Net Optics Confidential and Proprietary 4 The Spyke Solution Provides Real-Time Network & Application Performance KPIs Application Intelligence through DPI Continuous/ad-hoc packet capture & analysis VoIP Monitoring HTTP Traffic Breakdown INTEGRATED, AFFORDABLE, EASY TO USE

5. Net Optics Confidential and Proprietary Switch with Span/ Tap 5 A Typical Deployment Switch or Tap Remote Access IP Phones Workstations Servers

6. Net Optics Confidential and Proprietary 6 Centralized Management Deployment Multiple Spyke appliances and appTaps can be managed from a central console Remote Locations Main Office Internet

7. Net Optics Confidential and Proprietary 7 Primary Use Cases Problem Detection Problem Isolation Problem Diagnosis Capacity Planning VoIP Monitoring

8. Net Optics Confidential and Proprietary 88 Complete Visibility Dashboard Raw packets VoIP calls Applications

9. Net Optics Confidential and Proprietary 99 Application Intelligence Actual user identification  Methods: DHCP, NETBIOS, Active Directory, HTTP sessions, IM, SMTP, web mail, …  Benefits: Expedited problem resolution, complete visibility Application metrics  Database: Program name, SQL text, response time  Email: Attachment type, name, size  HTTP: URL, response time, error code, user/client, volume  and many more… Protocol classification

10. Net Optics Confidential and Proprietary 10 Real Customer Examples General network slowdown  Identified the email server/application as a resource hog  Pinpointed clients sending a viral email with a large attachment  Revealed attachment name, type, size Nonresponsive application  Determined that all of the application’s users are affected  Broke down network use by service, focused on DNS service  Identified incorrect DNS configuration as the root cause Low VoIP call quality  Determined that only one branch was affected  Excluded network bandwidth, throughput as potential causes  Handed off problem to VoIP service provider

11. Net Optics Confidential and Proprietary 11 Key Takeaways An integrated plug-and-play solution delivering high-level metrics as well as in-context drill down to packet detail. Application intelligence provides complete visibility and timely problem resolution. Strongly focused on delivering a simple yet powerful solution. Visibility architected into the network.

12. Net Optics Confidential and Proprietary Net Optics, Inc. www.netoptics.com 408.737.7777 Thank You