1. FEEL THE OUTSOURCING BEAT OF THE HEART OF EUROPE IN KATOWICE, POLAND Piotr Uszok Mayor, City of Katowice Jolanta Jaworska Government Programs Director, IBM Polska & Baltics

2. POLAND AS A LEADER OF BUSINESS SERVICES IN CENTRAL & EASTERN EUROPE( CEE)

3. POLAND VALUE PROPOSITION Attractive labor market  young, well-educated workforce  ca 11% of university students in the EU  453 universities & high education schools  language proficiency  increasing labour productivity Attractive labor market  young, well-educated workforce  ca 11% of university students in the EU  453 universities & high education schools  language proficiency  increasing labour productivity Location & economic fundamentals  strategic location in continental Europe  part of trans-European transportation corridor  cultural affinity, time zone proximity  stable economic situation  rapidly growing internal market Location & economic fundamentals  strategic location in continental Europe  part of trans-European transportation corridor  cultural affinity, time zone proximity  stable economic situation  rapidly growing internal market Appealing investment incentives  tax exemptions in 14 Special Economic Zones  local tax reliefs  government and EU grants Appealing investment incentives  tax exemptions in 14 Special Economic Zones  local tax reliefs  government and EU grants 1000 km radius 250 m people 2000 km radius 550 m people

4. POLAND - KEY FACTS Area:312 700 sq km – 6 th in European Union Population:38,5 million – 6 th in European Union Currency:Polish Zloty (1 USD ~ 3.0 PLN, 1 EUR ~ 4.2 PLN) GDP:USD 802 billion (PPP, 2012) – IMF USD 840 billion (PPP, 2013) – IMF estimates GDP USD 21,310 (PPP, 2012) – IMF per capita: USD 22,373 (PPP, 2013) – IMF estimates GDP growth:1.6% (2009), 3.9% (2010), 4.5% (2011), 1.9% (2012), 1.6% (2013), 2.9% (2014, forecast), 3.1% ( 2015, forecast) Membership:EU, NATO, OECD, WTO, Schengen Zone

5. Poland – outsourcing leader in CEE region Poland in CEE 10 out of 23 No. of biggest offshoring destinations in CEE which are located in Poland 400 out of 1,000 No. of BPO/ITO, SSC and R&D centres in CEE which are located in Poland Source: ABSL self-study based on McKinsey and ABSL data

6. INDUSTRY STRUCTURE OF SUPPORTED COMPANIES

7. GEOGRAPHICAL RANGE OF SERVICES

8. MAIN BUSINESS SERVICE LOCATIONS THE NUMBER OF CENTRES WITH FOREIGN CAPITAL, EMPLOYMENT AND ITS CHANGES

9. OUTSOURCING IN KATOWICE & SILESIA METROPOLIS Katowice & Silesia  service centers with foreign capital: 39 ( 56)  employment: about 12 000* (end 2013)

10. KATOWICE – LOCATION FOR YOUR BUSINESS Short distance to main European cities

11. KATOWICE – TALENT & POTENTIAL  2 M people in Silesia Metropolis  4,6 M people in Silesian region  9 M people in the range of 50 miles  160,000 students in the region  including 115,000 in Silesia Metropolis  excellent language skills 50 miles

12. KATOWICE – QUALITY OF LIFE AND BUSINESS „...THE HIGHEST LEVEL OF CULTURE” „...THE BEST CITY IN POLAND TO LIVE IN...” THE CITY OF GREAT EVENTS GREEN CITY MODERN OFFICE SPACE

13. INCENTIVES FOR INVESTORS EU FUNDS 2014-2020 - POLISH Operational Programs 100 BLN EURO Designed to development regions of the EU by supporting initial investment projects in material and non material assets relating to:  setting up of a new establishment  extension of an existing establishment  diversification of output of an establishment into new, additional products  a fundamental change in the overall production process Calculated either with reference to material and immaterial investment costs of initial investment project or to estimated wage costs for jobs directly created by the investment project Admissible only in select regions where GDP per capita is lower than 75 % of the EU average

14. KATOWICE, POLAND’S STRONG “VALUE PROPOSITION” Nearshore advantage with Western Europe as client Growing complexity of business processes Strong economic fundamentals & best living conditions High number of Talents

15. www.invest.katowice.eu THANK YOU