1. Training & Instructional Design Learning Management Systems Lecture b This material (Comp20_Unit7b) was developed by Columbia University, funded by the Department of Health and Human Services, Office of the National Coordinator for Health Information Technology under Award Number 1U24OC000003.

2. Learning Management Systems Learning Objectives 2 Health IT Workforce Curriculum Version 3.0/Spring 2012 Training & Instructional Design Learning Management Systems Lecture b 1. Describe why an instructional designer would SCORM (Lecture b) 2. Give two approaches to modify e-learning content to meet Section 508 Compliance guidelines (Lecture b) 3. Build a training program in an LMS using appropriate standards for online learning (Lecture b)

3. On-the-Job Training (OJT) and LCMS 3 Health IT Workforce Curriculum Version 3.0/Spring 2012 Training & Instructional Design Learning Management Systems Lecture b OJT Benefits Cost-effective Focuses on task at hand No additional equipment Training done by manager or supervisor Train-the-trainer OJT Problems Not everyone is a good teacher Does supervisor have time? Trainees can’t practice

4. LCMS Assisted OJT 4 Health IT Workforce Curriculum Version 3.0/Spring 2012 Training & Instructional Design Learning Management Systems Lecture b Registering traineesScheduling traineesDelivering practice drillsTesting and evaluating KSA’sTracking and storing training resultsDelivering and presenting training surveys

5. LCMS Case Studies 5 Health IT Workforce Curriculum Version 3.0/Spring 2012 Training & Instructional Design Learning Management Systems Lecture b Examples of systems in medical centers

6. 6 Health IT Workforce Curriculum Version 3.0/Spring 2012 Training & Instructional Design Learning Management Systems Lecture b Example of LCMS for Hospitals InfoLogix http://www.infologix.com/Healthcare- Solutions/Solutions/Training-eLearning/page.aspxhttp://www.infologix.com/Healthcare- Solutions/Solutions/Training-eLearning/page.aspx HospitalU http://www.hospitalu.com/http://www.hospitalu.com/ DLC Solutions http://www.dlc-solutions.com/http://www.dlc-solutions.com/ HealthStream http://www.healthstream.com/Products/LMS/hlc.ht m http://www.healthstream.com/Products/LMS/hlc.ht m MEDworxx http://www.medworxx.comhttp://www.medworxx.com Medelearn http://www.medelearn.orghttp://www.medelearn.org Syberworks http://www.syberworks.comhttp://www.syberworks.com

7. LCMS Implementations in Hospitals 7 Health IT Workforce Curriculum Version 3.0/Spring 2012 Training & Instructional Design Learning Management Systems Lecture b LMS University of North Carolina Health Care http://www.unchealthcare.org/site/humanreso urces/lod/lms http://www.unchealthcare.org/site/humanreso urces/lod/lms Florida Hospital http://www.floridahospital.com/HealthCarePro fessionals/Education.aspx http://www.floridahospital.com/HealthCarePro fessionals/Education.aspx Washington Hospital Center http://www.whc.sitelms.org/about.php http://www.whc.sitelms.org/about.php

8. LCMS and EHR Case Studies 8 Health IT Workforce Curriculum Version 3.0/Spring 2012 Training & Instructional Design Learning Management Systems Lecture b Edward Hospital & Health Services “The hospital had offered four-hour training sessions at least 10 times a month, but those were hard to fit into a tight schedule, and often clinicians had to postpone or cancel sessions if a medical emergency arose. As a result, the traditional, classroom-based approach was proving unwieldy and expensive.”

9. LCMS and EHR Case Studies (Cont.) 9 Health IT Workforce Curriculum Version 3.0/Spring 2012 Training & Instructional Design Learning Management Systems Lecture b LMS Syberworks podcasts –http://www.syberworks.com/mediacenter.htmhttp://www.syberworks.com/mediacenter.htm

10. Compliance: A Convincing Case for LMS 10 Health IT Workforce Curriculum Version 3.0/Spring 2012 Training & Instructional Design Learning Management Systems Lecture b University of North Carolina Health Care SystemStandardize training Maintain accurate records of training and competence for regulatory bodies Improve efficiency of training staff Industrial and Commercial Training, VOL. 37 NO. 3 2005 pp. 124-129.

11. Working with a LCMS 11 Health IT Workforce Curriculum Version 3.0/Spring 2012 Training & Instructional Design Learning Management Systems Lecture b How a trainer works with LCMS

12. Selecting a LCMS: Open-Source vs. Closed-Source 12 Health IT Workforce Curriculum Version 3.0/Spring 2012 Training & Instructional Design Learning Management Systems Lecture b Bottom line: Select the right tool for your defined need

13. LCMS Workflow 13 Health IT Workforce Curriculum Version 3.0/Spring 2012 Training & Instructional Design Learning Management Systems Lecture b Instructional Designers Create RLO’s Editors (senior instructional designers/ learning officers) review & publish the RLO RLO’s are pushed to the users RLO’s collect information from users Maintain the inventory of RLO’s and courses

14. Other Standards for Learning Systems 14 Health IT Workforce Curriculum Version 3.0/Spring 2012 Training & Instructional Design Learning Management Systems Lecture b SCORM (Sharable Content Object Reference Model) 508 Compliance

15. Sharable Content Object Reference Model (SCORM) 15 Health IT Workforce Curriculum Version 3.0/Spring 2012 Training & Instructional Design Learning Management Systems Lecture b AccessibilityInteroperability Durability Reusability

16. PowerPoint to SCORM 16 Health IT Workforce Curriculum Version 3.0/Spring 2012 Training & Instructional Design Learning Management Systems Lecture b Learning Essentials 2.0 Wondershare PowerPoint to Flash Pointecast Publisher Articulate Presenter Adobe Captivate

17. SCORM Content Lifecycle http://docs.moodle.org/en/Tools_for_creating_SCORM_content 17 Health IT Workforce Curriculum Version 3.0/Spring 2012 Training & Instructional Design Learning Management Systems Lecture b

18. 508 Compliance 18 Health IT Workforce Curriculum Version 3.0/Spring 2012 Training & Instructional Design Learning Management Systems Lecture b Accessible to everyone Guidelines for computer hardware and software, multimedia, and website Section 508 does not have category specific to e-Learning http://www.section508.gov/ http://www.uspto.gov/web/offices/cio/s508/ 06elearning.htmhttp://www.uspto.gov/web/offices/cio/s508/ 06elearning.htm

19. Learning Management Systems Summary 19 Health IT Workforce Curriculum Version 3.0/Spring 2012 Training & Instructional Design Learning Management Systems Lecture b In the two sections of this unit we discussed how learning management systems work and the roles of these systems play in an EHR implementation. These systems will leverage the high cost of people doing hands-on training and take advantage of the e-learning. Specific topics discussed were: 1.The basic functions and technologies in Learning Management Systems (LMS), Content Management Systems (CMS), Reusable Learning Objectives (RLO), and Learning Content Management Systems (LCMS) 2.The fundamentals of building a training program in an LMS and applying standards for online learning 3.The role of standards and open source initiatives in online learning 4.The importance and application of the SCORM standard - Sharable Content Object Reference Model. 5.Approaches to modify e-learning content to meet Section 508 Compliance guidelines

20. Learning Management Systems References – Lecture b References 1.Ellis, Ryann K. (2009), Field Guide to Learning Management Systems, ASTD Learning Circuits. Retrieved on September 8th, 2010 from http://www.astd.org/NR/rdonlyres/12ECDB99-3B91-403E-9B15- 7E597444645D/23395/LMS_fieldguide_20091.pdfhttp://www.astd.org/NR/rdonlyres/12ECDB99-3B91-403E-9B15- 7E597444645D/23395/LMS_fieldguide_20091.pdf 2.Frequently Asked Questions about SCORM. [Internet] Advanced Distributed Learning: Office of the Under Secretary of Defense for Personnel and Readiness. Retrieved on September 8th, 2010 from: http://www.adlnet.gov/capabilities/scorm/scorm-version-1-2#tab-faq. http://www.adlnet.gov/capabilities/scorm/scorm-version-1-2#tab-faq 3.Instructional Technology/Learning Management Systems/Learning Management Systems in Healthcare. (2009). Wikibooks 2009. Retrieved on September 8th, 2010 from : http://en.wikibooks.org/wiki/Instructional_Technology/Learning_Management_Systems/Learning_Management_Sy stems_in_Healthcare. http://en.wikibooks.org/wiki/Instructional_Technology/Learning_Management_Systems/Learning_Management_Sy stems_in_Healthcare 4.Little, B. (2005). Compliance: a convincing case for learning management systems. Industrial and Commercial Training, 37(2): 124-7. 5.Nichani, M. LCMS = LMS + CMS [RLOs]. elearningpost [blog on the Internet]. (2001). Retrieved on September 8th, 2010 from: http://www.elearningpost.com/articles/archives/lcms_lms_cms_rlos/.http://www.elearningpost.com/articles/archives/lcms_lms_cms_rlos/ 6.Section 508 Reference Guide: E-Learning and Multimedia. [Internet] United States Patent and Trademark Office. (2007). Retrieved on September 8th, 2010 from: http://www.uspto.gov/web/offices/cio/s508/06elearning.htm.http://www.uspto.gov/web/offices/cio/s508/06elearning.htm 7.Shankar, V. (2010). CMS And LMS – A Comparison. Retrieved on October 15th, 2010 from: http://www.1888articles.com/cms-and-lms-a-comparison-0f0y0701ek0.html. http://www.1888articles.com/cms-and-lms-a-comparison-0f0y0701ek0.html 8.Walter, J. LMS in Health Care.(2005).Retrieved on September 15th, 2010 from: http://www.docstoc.com/docs/292339/LMS-in-Healthcare. http://www.docstoc.com/docs/292339/LMS-in-Healthcare 20 Health IT Workforce Curriculum Version 3.0/Spring 2012 Training & Instructional Design Learning Management Systems Lecture b

21. Learning Management Systems References – Lecture b References 9.Retrieved on September 15th, 2010 from http://www.syberworks.com/mediacenter.htmhttp://www.syberworks.com/mediacenter.htm 10.Retrieved on September 15th, 2010 from http://www.whc.sitelms.org/about.phphttp://www.whc.sitelms.org/about.php 11.Retrieved on September 15th, 2010 from http://www.floridahospital.com/HealthCareProfessionals/Education.aspxhttp://www.floridahospital.com/HealthCareProfessionals/Education.aspx 12.Retrieved on September 15th, 2010 from http://www.unchealthcare.org/site/humanresources/lod/lmshttp://www.unchealthcare.org/site/humanresources/lod/lms Image Slide 18: Tools for Creating SCORM Content.(2010). Retrieved on September 8th, 2010 from: http://docs.moodle.org/en/Tools_for_creating_SCORM_content. http://docs.moodle.org/en/Tools_for_creating_SCORM_content 21 Health IT Workforce Curriculum Version 3.0/Spring 2012 Training & Instructional Design Learning Management Systems Lecture b