1. Ryan Flanagan

2. “We—Delta's employees, customers, and community partners together form a force for positive local and global change, dedicated to bettering standards of living and the environment where we and our customers live and work."

3. Since Delta was founded, our company has stood for safe and reliable air transportation, distinctive customer service and hospitality from the heart. Our vision is for Delta to build on its traditions of superior customer service and always to meet our customers' expectations while taking service to even higher levels of excellence. Delta is a great company, and we are a leader in the business we know the best transportation and related services. We intend to be an even greater company and will focus our time, attention, and investment on building that leadership. We are dedicated to being the best airline in the eyes of our customers. We will provide value and distinctive products to our customers, a superior return for investors and challenging and rewarding work for Delta people in an environment that respects and values their contributions.