1. FOREIGN TRAVEL Good Practices & High Hazard Approval Zachary Gifford Associate Director, Systemwide Risk Management The California State University – Office of the Chancellor Rob Leong CSURMA Program Administrator Alliant Insurance Services

2. Foreign Travel Ins Program Broad Foreign Coverage for CSU and/or Auxiliary Organization sponsored foreign travel involving low hazard activities such as: –Recruiting –Research –Workshops –Partnership meetings –Present/Attend Conference –Study Abroad = By Campus

3. Foreign Travel Coverage Who is Covered: California State University Risk Management Authority (CSURMA) California State University (CSU) CSU Auxiliary Organizations 3 3

4. Lessons Learned (the hard way) High-Risk Travel

5. Laying the Groundwork What is the University’s mission anyway? What are the desired outcomes? How to achieve the outcomes? Get the word out – make it as personal as you can

6. Travel Preparation Part 1 Begin planning as early as possible Review Trip Resources Scope and purpose of Travel Skill of Travelers Do not advance to part 2 until concerns are resolved

7. Travel Preparation Part 2 Get to know your travelers and their destinations better –Overseas Security Advisory Council (State Department Bureau of Diplomatic Security) –Familiarize yourself with local conditions and laws - State Department web site at http://travel.state.gov/travel/cis_pa_tw/cis/cis_1765.html http://travel.state.gov/travel/cis_pa_tw/cis/cis_1765.html has useful safety and other information –Identify and plan for potential hazards and dangerous conditions Itineraries, emergency phone numbers, email addresses, Facebook, Twitter – everything you can get your hands on Get details, details, details... Do not advance to part 3 until concerns are resolved

8. Travel Preparation Part 3 Pre-Trip Orientation – trip leaders and travelers Include Emergency Preparedness Confirm and update information from part 2 and make appropriate trip adjustments

9. Travel Periodic check-ins and/or incident reviews Support and assistance for critical events Post-return support, assistance and debriefings

10. FTIP Reporting Procedures Report foreign travel to Alliant and include the following required information at least 30 days prior to travel:  Date of Departure  Date of Return  Destination – Include all regions (cities/towns) of travel Purpose of Travel Number of Employee(s) Traveling Number of Student(s) Traveling Number of Other(s) Traveling and relationship to traveler Names of All Travelers

11. FTIP Reporting Procedures (cont’d) Confirm whether or not the country(s) participants are traveling are located on the following lists: CSURMA High Hazardous Country List (attached) U.S. State Department Travel Warning List (attached) (http://www.csurma.org/)http://www.csurma.org/ If a country appears on the CSURMA High Hazardous Country or the U.S. State Department Travel Warning list the following guidelines apply: Campus President and Chancellor Approval (make every effort to give 30 days’ notice)

12. High Hazard Requests – tips to get to… “YES” Fill out the on-line form as complete as possible https://csyou.calstate.edu/Tools/high-hazard-travel/Pages/default.aspx https://csyou.calstate.edu/Tools/high-hazard-travel/Pages/default.aspx Travel Antacids - –Traveler sign up for “STEP”? –Pre-trip orientation? (especially with student travel) –Traveler’s familiarity with destination. –In-country travel….how is it being done? What is being done to mitigate risk?

13. Plop, Plop, Fizz, Fizz…cont’d 30 days+ notice Itinerary Traveler can convey good practices by acknowledging “additional security concerns” and providing more detail than not regarding the travel, the country, etc. Robust description regarding purpose of travel

14. CSYOU Intranet: https://csyou.calstate.eduhttps://csyou.calstate.edu

15. Select on Tool and Services

16. Select on High Hazard Travel

17. Complete Online Form

19. Attach Supporting Documents / Select Submit

20. To Print: Select “View My Requests”

21. Select & Open the request you want to print

22. Select File and Print Obtain President signature Scan all documents and email Charlene Minnick at cminnick@calstate.educminnick@calstate.edu

23. FTIP Reporting Procedures Upon receipt of approval from the Chancellor’s Office, confirmation of binding coverage, the rate for the trip, and the Travel Assist Card will be forwarded (by Alliant) For all High Hazardous/U.S. State Department Travel Warning countries, the following additional information is required (same as what is requested on Chancellor approval form): Contact information for the participant traveling Contact information of where the participant will be staying How will the participant be traveling from where he/she is staying and where he/she is conducting university business What airport will the participant be traveling to What additional security is in place for the participant while traveling to the high hazardous country ** There are high hazardous countries that require the approval of the Underwriter

24. High Hazardous Countries Albania Armenia Azerbaijan Bahrain Cambodia Colombia Cuba Egypt Federal Republic of Yugoslavia Georgia India Indonesia Kenya Kyrgyz Republic Macedonia Nigeria Northern Ireland Oman Pakistan Peru Philippines Qatar Saudi Arabia Sri Lanka Tajikistan Turkey United Arab Emirates Uzbekistan Venezuela Afghanistan Algeria Angola Bosnia & Herzegovina Burundi Central African Republic Cote d'ivoire Democratic Republic of Congo (formaly Zaire) Eritrea Ethiopia Guinea-Bissau Haiti Iran Iraq Israel Jordan Kosovo Kuwait Lebanon Liberia Libya Mali Northern Korea Rwanda Serbia Sierra Leone Sudan Syria Uganda West Bank and Gaza (Palestinian Terroritories) Yemen Zimbabwe

25. U.S. State Department Travel Warning List Burundi - 04/18/2012 Eritrea - 04/18/2012 Mali - 04/09/2012 Niger - 04/06/2012 Kenya - 04/04/2012 Chad - 03/29/2012 Yemen - 03/27/2012 Israel, the West Bank and Gaza - 03/19/2012 Syria - 03/06/2012 Nigeria - 02/29/2012 Colombia - 02/21/2012 Mexico - 02/08/2012 Pakistan - 02/02/2012 Iraq - 01/19/2012 Congo, Democratic Republic of the - 01/12/2012 Sudan - 01/11/2012 Philippines - 01/05/2012 Central African Republic - 01/04/2012 Republic of South Sudan - 12/22/2011 Cote d'Ivoire - 12/16/2011 Afghanistan - 12/01/2011 Guinea - 11/04/2011 Korea, Democratic People's Republic of - 11/03/2011 Iran - 10/21/2011 Lebanon - 10/12/2011 Mauritania - 10/12/2011 Libya - 09/22/2011 Algeria - 09/19/2011 Somalia - 08/19/2011 Haiti - 08/08/2011 Niger - 08/05/2011 Saudi Arabia - 08/05/2011 25

26. FTIP Coverages – “Best in Class ” Foreign General Liability Foreign Excess Automobile Liability Employers Responsibility Coverage Voluntary Compensation Employers Liability Primary Medical Expense Emergency Medical Benefits Emergency Medical Evacuation Repatriation of Remains Benefit Emergency Reunion Accidental Death & Dismemberment Trip Cancellation Trip Interruption Benefit Trip Cancellation (Self-Funded) Worldwide Travel Assistance 26

27. Assistance Services (EuropAssist)  Pre-Departure Information  Travel Medical Emergency Services  Medical Evacuation & Repatriation  Emergency Travel Assistance Contact Information: ACE Travel Assistance Program 1-800-243-6124 (Inside the USA) 1-202-659-7803 (Outside the USA Call Collect) OPS@europassistance-usa.com 27

28. CLAIMS REPORTING 28

29. Questions? 29