1. Welcome to …

2. What in the world is FISH?

3. Why FISH??? Re-Energizes the workplace Fosters teamwork Enhances productivity Inspires creativity

4. Why FISH??? Boosts morale

5. Why FISH??? Creates positive, memorable experiences for our customers (both internal and external customers)

6. Why FISH??? Inspires teamwork Fosters creativity Increases productivity Builds effective relationships to facilitate the communication of ideas, goals, etc. Stimulates thinking about ways to create a more worker-friendly work environment Makes people feel valued Retains employees

7. 4 Concepts of the FISH! Philosophy Play …is synonymous with work. It’s about having fun, enjoying yourself, being spontaneous and creative. Life is too short to spend it frowning… and FISH! brings a smile to your face!

8. 4 Concepts of the FISH! Philosophy Make their day …It’s about doing something special for your customers and co-workers. When you make someone’s day, you have given them a special gift they won’t soon forget. It feels good to give it.

9. 4 Concepts of the FISH! Philosophy Be there …It’s about being totally focused on the moments and on the person or task with which you are engaged. When we are fully present with our customers and with each other, we are listening deeply and important opportunities do not escape us.

10. 4 Concepts of the FISH! Philosophy Choose your attitude …It’s about accepting full responsibility for all of our choices, even our attitude at work. A positive attitude is a decision we make, moment to moment.

11. It’s Time For FISH Playtime We’re going on a fishing trip! Square Wheels Exercise

12. FISH Itinerary How did we incorporate FISH! into our organization??? -- The CRC Model Forms and Evaluations Set up monthly meetings with Seven Seas (7 C’s = 7 Coordinators) FISH Ideas FISH Props FISH Resources

13. The CRC Model Promote Awareness - Emails sent to the entire organization - Individual fish consultations (staff) - Asked for desired level of participation - 100% embraced by all members - Prepared for FISH Launch

14. Things to think about… when launching the FISH Philosophy Acceptance of program – must be embraced with a positive attitude FISH does not and will not thrive on negativity Organizational Structure What do your participants hope to gain from this program? - Are you launching the program in a way that focuses on and is conducive to meeting/exceeding their needs? Remember, FISH is meant to enhance work… not detract from or overburden you with work

15. FISH Launch FISH Flier - It’s Time To Go Fishin’…So, row your boat on over to Sara’s office. Goin’ Fishin’ game FISH Schools Initial and subsequent FISH Coordinator meetings

16. Forms and Evaluations Monthly Activity Sheet - January (attached Fish cutout) - February (attached supplements) Fish Eyes Feedback Form Fish Food for Thought - Invites suggestions, ideas

17. Monthly Meetings with Seven Seas (7 C’s = 7 Coordinators)

18. FISH Ideas FISH Activity Board - decorate it as an ocean - fabric, crepe paper, etc. - hang up everyone’s fish name & picture - can be used as a reference guide

19. FISH Ideas Activities -Watch exercise -Square Wheels exercise -Fish design examples -Soap and rubber ducky: How well do you know the fish floaters? -Scavenger hunt -Fish value reminder -Incorporate “themes” around philosophies

20. FISH Props Fish Bowl Fish Food - Goldfish crackers - Fish-shaped cookie cutters - Fish gummy worms - Blue jello with octopus and wave crest Fish Decorations (wall hangings, stickers, greeting cards, etc.) Fish Tackle Box

21. FISH Props Fish Costumes/Clothing (Hats, fishing poles) Fish Games Fish Icebreakers and Training Exercises

22. FISH Resources FISH Book FISH Video and supplemental materials FISH Camp Website: http://www.fishphilosophy.com

28. FISH! Pledge Hook into it…It’s quite a catch! “I promise I will support the FISH! Philosophy and Play, Make Their Day, Be There, and Choose My Attitude every day!”

29. FISH FINALE Ride the wave… …Catch the Energy …Unleash the Potential! Sara C. Mock Kimberly A. Raymond (352) 392-1601

30. Any questions??? Thank you for your attendance and participation. We appreciate the “fish friendliness” that you extended to us.