2. National Equal Opportunity Conference Washington, DC -- August 12, 2004 David S. Lipnicky, Sr. Workforce Information Specialist USDOL/ETA – Dallas Regional Office Spanish Language Initiatives for ETA’s E-Tools: Featuring O*NET & CareerOneStop

3. What is O*NET? O*NET = Occupational Information Network ETA’s Computerized Replacement of the Antiquated & Often Unwieldy “Dictionary of Occupational Titles” (DOT) Uses the Standard Occupational Classification (SOC) System Approved by the Office of Management & Budget www.onetcenter.org & http://online.onetcenter.org

4. What is O*NET? A Comprehensive Database of Worker & Occupational Characteristics & Requirements, Plus Other Resources … Featuring: –Knowledges, Skills, & Abilities (KSAs) –Specific Job Tasks A “Common Language” on Jobs & Skills for the Public and Private Sectors More Than Just an Occupational Coding System: www.onetcenter.org & http://online.onetcenter.org

5. Who Can Benefit from O*NET? Job & Training Seekers can Identify Jobs & Careers which Match their Skills & Interests Career Counselors can Better Identify Career Options for Clients HR Personnel can Use O*NET to Write Better Job Descriptions … or Develop Better Staffing Tools Business can Refine their Recruitment & Training Goals Training Providers can Develop Programs which Better Match Employer Needs www.onetcenter.org & http://online.onetcenter.org

6. O*NET Job Families 11-0000 Management Occupations 13-0000 Business & Financial Operations Managers 15-0000 Computer & Mathematical Science Occupations 17-0000 Architecture & Engineering Occupations 19-0000 Life, Physical Science & Social Science Occupations 21-0000 Community & Social Service Occupations 23-0000 Legal Occupations 25-0000 Education, Training & Library Occupations 27-0000 Arts, Design, Entertainment, Sports, & Media Occupations 29-0000 Health Practitioners & Technical Occupations 31-0000 Health Support Occupations 33-0000 Protective Service Occupations 23 O*NET/SOC MAJOR OCCUPATIONAL CATEGORIES www.onetcenter.org & http://online.onetcenter.org

7. O*NET Job Families 23 O*NET/SOC MAJOR OCCUPATIONAL CATEGORIES (cont.) 35-0000 Food Preparation & Serving Occupations 37-0000 Building & Grounds Cleaning Maintenance Occupations 39-0000 Personal Care & Service Occupations 41-0000 Sales Occupations 43-0000 Office & Administrative Support Occupations 45-0000 Farming, Fishery, & Forestry Occupations 47-0000 Construction & Extraction Occupations 49-0000 Installation, Maintenance & Repair Occupations 51-0000 Production Occupations 53-0000 Transportation & Material Moving Occupations 55-0000 Military Service Occupations www.onetcenter.org & http://online.onetcenter.org

8. The New O*NET Code Connector (www.OnetCodeConnector.org) –New Simple-to-Use O*NET Web-tool for Workforce Development –To Assist Workforce Professionals Code Occupations for Job Banks & Programs O*NET Web Tools www.onetcodeconnector.org

9. O*NET Code Connector Search Matching O*NET Codes & Titles by: – Keyword, Phase, or Title (Incl. DOT & Lay Titles) – O*Net Occupation Family Listing Receive: – Ranked List of O*NET Code Matches – How the Selected Keyword/Phase/Title Matches Occupations in the O*NET System – 1-Page Occupational Mini-Summary www.onetcodeconnector.org

10. O*NET Web Tools The O*Net Code Connector www.onetcodeconnector.org Search by Keyword, Phase, or Title Search by O*NET Family

11. O*NET Code Connector www.onetcodeconnector.org Ranked Results for the Payroll Title “Program Manger” & How it Matches in the O*NET System

12. O*NET Web Tools O*NET OnLine - http://online.onetcenter.org New O*NET OnLine Website Design –Radically Streamlined Homepage & Screens –Simplified Searches (w/ new relevancy aid) –New Crosswalks Added: Military Occupational Codes (MOC) Registered Apprentice Information System (RAIS) –Simplified Reports (w/ 3 Report Options incl. “Custom”) –Direct Links to America’s Career InfoNet http://online.onetcenter.org

13. O*NET OnLine This Simplified Search Page contains 3 ways to find occupations: Keyword O*NET Code O*NET Family http://online.onetcenter.org

14. O*NET OnLine http://online.onetcenter.org Streamlined Reporting Options: + Summary + Details + Custom The Relevancy Ranking Helps You Find O*NET Occupations Easier

15. O*NET OnLine http://online.onetcenter.org Top of Sample Custom Report Selected Report Items New Optional Rating Scales & Graphs (Knowledges Section)

16. O*NET Knowledge Site (Learning & Sharing w/ Peers) – www.onetknowledgesite.com O*NET Academy (O*NET Training Resources) – www.onetacademy.com O*NET Center (Access to Virtually All O*NET Resources) – www.onetcenter.org O*NET Resources www.onetcenter.org

17. O*NET Resources www.onetcenter.org O*NET News & Information Related O*NET Resources O*NET Products O*NET Training Using O*NET O*NET Developers’ Corner O*NET Data Collection

18. Spanish Language Initiative O*NET 4.0 Spanish Database –Part of ETA’s O*NET Spanish Translation Initiative –Although No Plans Currently Exist, This Could Eventually Lead to Funding for a Spanish Version of O*NET OnLine –Database Downloadable: www.onetcenter.org/db_spanish.html

19. Spanish Translation Initiative Multiphase Project Led for ETA by Aguirre International –Part of the O*NET Project from the Early Stages Translations Included Key Parts of O*NET: –Job and Worker-oriented Domains, Categories, Titles, Descriptors, & Definitions, plus … –10,000+ O*NET Job Task Statements Spanning –Hundreds of O*NET Occupations www.onetcenter.org/db_spanish.html

20. Spanish Translation Initiative As ≈ 80% of Spanish Spoken in the U.S. is of Mexican Origin, Mexico was Chosen as the Site for the Baseline Translation The Translation Team Included Persons w/ Social Science Backgrounds & Familiarity w/ –Job Training –Workforce Development –Labor Market Information Efforts Were Made to Ensure Consistency of Meaning, Tone, & Vocabulary Between the State Dept. & Aguirre Int.’s Translations www.onetcenter.org/db_spanish.html

21. Spanish Translation Initiative The ENTIRE Language Translation was Reviewed & Evaluated by Specialists: –Translation/Language Experts –Bilingual Speakers –Bicultural Industrial/Organizational Psychologists –Other Knowledgeable Bilingual Speakers Validation Completed Through a Series of Working Focus Group Sessions to Review & Discuss the Translated Occupational Snapshots for Accuracy & Usefulness www.onetcenter.org/db_spanish.html

22. Spanish Translation Initiative Focus Group Participants Recruited from Various Spanish Language Backgrounds to Assure Diverse Input to the Baseline Translation: –South America -- The Caribbean –Central America -- Mexico Working Focus Group Locations: –Austin, TX (arranged by the Dallas RO, SER, & TWC) –Los Angeles, CA -- Miami, FL –San Juan, PR -- New York, NY www.onetcenter.org/db_spanish.html

23. Spanish Translation Initiative Inclusion of Participants from Different Dialect Backgrounds in this Process Helped Confirm the Overall Integrity of the Translation Supplemental Result: The Focus Group Participants were Enthusiastic about the Use of a Spanish O*NET Database & the Potential for Other Translated Tools www.onetcenter.org/db_spanish.html

24. Spanish Translation Initiative www.onetcenter.org/db_spanish.html ETA’s Dallas RO Helped Arrange 8 Bilingual Workforce Development Professionals from Laredo, San Antonio, & Austin through Key Partners: –SER Jobs for Progress –Texas Workforce Commission Translation Accuracy Rated a 9.5 on a 10-Point Scale: –Translation was “excellent”... “a breeze to read” –Mistranslations Were Rare Usefulness of a Spanish O*NET, 10 on a 10-Point Scale: –Interested in when the Spanish Database would be On-line & Available for Use Findings from the Texas Focus Group:

25. Spanish Translation Initiative Downloading the O*NET 4.0 Database from the O*NET Resource Center www.onetcenter.org/db_spanish.html

26. CareerOneStop Providing Free Internet Access to: – Jobs – Resumes – Labor Market / Occupational Information – Workforce Services Information – Training Information www.CareerOneStop.org

27. COS Components www.ajb.org www.acinet.org www.CareerOneStop.org www.workforcetools.org www.servicelocator.org

28. CareerOneStop Portal Organizes Content Around Customer Needs: – Job Seekers / Workers – Business / Human Resource Professionals – Students / Learners – Workforce Professionals Provides Users w/ a Single Point of Entry to ALL CareerOneStop Products & Services Facilitates Easy & Logical Navigation of CareerOneStop’s Wealth of Information Continues Content & Functionality Integration of ALL CareerOneStop Products & Services www.CareerOneStop.org

29. CareerOneStop Portal Page www.CareerOneStop.org 1-Click Service Tabs Site Map/ Help Site Search Changing Banner Find It By Topic Centers Services for 2 of 4 Customer Groups Career Resource SpeedSearch Translations

30. CareerOneStop Portal Page www.CareerOneStop.org State Gateway 1-Stop Center/ Community College SpeedSearch ETA ’ s Toll- Free Helpline 2 of 4 Customer Groups (w/ links to More Services ) CareerOneStop Toll-Free Helpline Info Links Partner Links Continued

31. CareerOneStop Cornerstones www.CareerOneStop.org One of the Most Used Systems in the World to Connect Business & Job Seekers A National Labor Market & Career Information System w/ State & Local Data A National System to Find Local Workforce Centers & Services Across the Nation Professional Development Resource for the Workforce Development Field @ ALL Levels: Front-line Staff, Managers, Administrators, & Partners www.ajb.org www.acinet.org www.servicelocator.org www.workforcetools.org

32. One of the Largest & Most Used On-Line Job-Matching Systems in the World More Job Listings than the Private Sector Job Banks Part of a Fed/State Partnership Linking 50 Affiliated State Job Bank Systems Together in a National Network Great for Local, Statewide, Out of State, & Multi-State Job Searches America’s Job Bank www.ajb.org

33. America’s Job Bank 1.25 Millio n Jobs! www.ajb.org

34. 1,250,000 Jobs ≈ 350,000 Registered Employers 5.4 Million Registered Users (Many More Anonymous Users) 2+ Million Resumes Total (700,000 Active) 8 Million User Sessions per Month 50% of the Job Orders are Posted Directly into AJB by Employers AJB: Dynamic Database www.ajb.org

35. “White Collar” AND “Blue Collar” Jobs Jobs Across the Wage Scale “High-Tech” AND “Low-Tech” Jobs Jobs Across Various Major Industries Jobs from Traditional ES/One-Stop Offices AND Directly from Employers AJB’s Unique Niche www.ajb.org

36. Job Seekers Business Training Seekers The Public State Partners Local Boards Local Workforce Centers AJB - Available @ No Additional Cost to: www.ajb.org

37. Labor Market Information & Detailed Demographic Data (For ALL 53 States & Territories) Occupational Profiles (w/ Job/Industry Growth + Local Wages + O*NET Info) Career Videos (  450 Occupations & More to come!) Career Resource Library & Research Database (with 6,500+ Annotated Links) Licensing Information (All 53 States & Territories) America’s Career InfoNet www.acinet.org

38. ONE DOZEN Career Tools Including: –Employability Check-Up (Leverages State & Local LMI) –Resume Tutorial –Employer Locator (w/ 12 million+ Employer Contact Listings) –Skills Profiler System (Leverages O*NET ) –Financial Aid Advisor (Leverages Gov. & Private Sectors) –Scholarship Search –Licensed Occupations –Certification Finder –Career Resource Library (w/ 6,500+ Annotated Links) –Job Description Writer (Leverages O*NET ) –Career Exploration Section –Reading Room America’s Career InfoNet www.acinet.org

39. America’s Service Locator Find the Services You Need or Your Nearest One- Stop Center! www.servicelocator.org

40. Workforce Tools of the Trade What’s New –What’s New on the Site –What’s Happening – System-Wide Events Professional Development –Certifications and Credentials –Skills Competencies –Training Institutes Examples from the Field –How Your Colleagues Make it Work Information and Publications Links to the Nation –Local, State, Federal, Associations, & Research –Organization Sites All in One Place www.workforcetools.org A Professional Development Site Developed By Workforce Professionals for Workforce Professionals to Keep Up w/ Trends in the Field & to Keep Their Skills Sharp

41. www.CareerOneStop.org Contextual Translations in Spanish! and 8 Other Languages! The Contextual Translations Work not just in America’s Job Bank, but also the main CareerOneStop Portal site, America’s Career InfoNet, & America’s Service Locator! Not in ANY Other Job/Career System! Spanish Language Initiative

42. Translations Done Through IBM Websphere Webservers IBM’s Basic Websphere Translation Package Spent Many Years in Development IBM Worked w/ the CareerOneStop Team in Customizing the Translation Package to Our Workforce Development Needs Spanish Language Initiative www.CareerOneStop.org

43. Contextual Translations - Not “Word-by-Word” Allows the CareerOneStop Team & Our Service Center to Program Customized Translations for Specific & Unique Workforce Development Terms Gives ETA a Better Flexibility in Serving Our Customers’ Diverse Needs Spanish Language Initiative www.CareerOneStop.org

44. Just Click “Translations” near the top of the Portal Page -- or @ the Bottom of AJB, Career InfoNet, & Service Locator Spanish Language Initiative Then Select Spanish or 1 of 8 Other Language Options! www.CareerOneStop.org

45. Not in ANY Other Job System! Spanish Language Initiative The Contextual Translations Work in the Portal Home Page, AJB, Career InfoNet, & ASL! It’s that Easy! Currently, Icons & “Anchored” Text Stay Fixed in English

46. The America’s Career InfoNet Cornerstone Product in CareerOneStop Contains Almost 450 Career videos The Career Videos were Created for ETA by a Group of State Labor Market Information Depts. Led by New Jersey New Jersey also Created Spanish Versions of the many of the Career Videos Additional Spanish Initiative www.CareerOneStop.org

47. Additional Spanish Initiative http://wnjpin1.dol.state.nj.us/cgi-bin/cv_sp.pl New Jersey Spanish Language Career Video Library

48. Additional Spanish Initiative http://wnjpin1.dol.state.nj.us/cgi-bin/cv_sp.pl A Screen Capture from an Actual Spanish Language Career Video in Action! ETA is Looking in to Incorporation of the Spanish Language Career Videos into CareerOneStop / America’s Career InfoNet!

49. www.CareerOneStop.org http://online.onetcenter.org David S. Lipnicky – USDOL/ETA–Dallas/Denver lipnicky.david@dol.gov - (214) 767-2088 x210 Thank You!