1. Rob Golden CRO

4. eMail & eMessaging eMail & eMessaging IPVoice IPVoice Video Conferencing Video Conferencing The Big 3 of Collaboration

5. The VC Problem Organizations struggle with videoconferencing – Performance Still Unreliable Organizations struggle with videoconferencing – Performance Still Unreliable Costs of video service management are prohibitive Costs of video service management are prohibitive Capital Costs are High Capital Costs are High As a result – use is restricted As a result – use is restricted Remote Ed has not reached its potential Remote Ed has not reached its potential Previously offered services (un-monitored) had limited adoption Previously offered services (un-monitored) had limited adoption

6. Keys to VC Success Keys to VC Success EZ Scheduling Testing & Certification of Endpoints 100% Monitoring

7. Process

8. Features Multipoint videoconferencing Multipoint videoconferencing Powerful multimedia conferencing bridge Powerful multimedia conferencing bridge H.320 (ISDN), H.323 (IP) & SIP support H.320 (ISDN), H.323 (IP) & SIP support Web streaming, recording & archiving Web streaming, recording & archiving Comprehensive Certification and pre-testing of endpoints Comprehensive Certification and pre-testing of endpoints Desktop collaboration tools powered by Marratech Desktop collaboration tools powered by Marratech Active Monitoring by Merit’s NOC operators Active Monitoring by Merit’s NOC operators

9. Benefits Benefits Simple to use - web-based booking through member portal Simple to use - web-based booking through member portal Positive video conferencing experience - Pre-testing and live monitoring ensure success Positive video conferencing experience - Pre-testing and live monitoring ensure success Simple, Low-Cost Fees - Pre-purchase “debit account” model - $50/port/hr Simple, Low-Cost Fees - Pre-purchase “debit account” model - $50/port/hr Archiving of videoconferences Archiving of videoconferences Live web streaming of videoconferences Live web streaming of videoconferences

10. Ongoing Goals Ongoing Goals Enhance current video collaboration for Merit’s members Integrate All UniComm Services Evaluate & Incorporate Best New Video Tollaboration Technologies Upgrade to Support HD & Telepresence Consulting Service for Videoconferencing Classroom Design & Best Practices

11. Invitation Invitation A Collaboration Opportunity for StateNets!

12. Rob Golden CRO