2. Before we start how are we doing? Current recycling rate (waste diversion rate) at Chateau Lake Louise is 17%. How do we stack up? -Fairmont Royal York (Toronto) 67% -Fairmont Waterfront (Vancouver) 82% Industry average across all flags/hotel types that Keystone has audited in Western Canada is 61%.

3. The Goal The hotel produces tons of recyclable plastic, glass and metal each year. The following objectives will be achieved by implementing a comprehensive recycling program: 1)Divert approximately 2500 cubic metres of recyclable materials from landfill per year. 2)Train and educate staff to ensure maximum diversion and minimum confusion; 3)Develop and install clear, standardized signage to minimize contamination of recycling bins; 4)Develop efficient internal systems for collecting and transporting recyclable materials within the hotel; 5)Monitor program performance to ensure waste diversion and ROI goals are being met.

4. -Labels can be left on -Best practice is to remove both ends and flatten. -Please rinse. -Includes olive oil, Lilly coffee tins, any non refundable metal tin. Second Life -Very common recycled material. -Made into new food tins. -Used extensively in auto industry (lower cost than virgin steel).

5. -Labels can be left on -Please rinse. -All non refundable jar (pickles, relish, pickled beans, etc.) -All broken dishes including crockery, glasses, etc. Second Life - Cement plant (Lafarge) uses glass as an additive to concrete as a sand substitute.

6. - all types of paper, no need to sort! -Newspapers, magazines, office paper, all paper products. -Paper recycling color is green however existing blue bins in offices will stay. -Cardboard is separate from paper. Second Life -Recycled into cardboard. -Recycled paper. -The most common recycled product in the world.

7. - non refundable plastic containers (buckets, plastic food containers - Soft plastic is not accepted (plastic wrap and plastic bags) -Rinsed and clean is best practice Second Life -Recycled plastic products (recycling bins, lumber). -Latest technology is converting plastic back to oil.

8. - plastic bottles (water, soda, vitamin water) -All aluminum cans (soda and beer) -Beer and wine bottles -Milk jugs and cartons -Whipping cream cartons -Coffee cream cartons -No egg cartons Second Life -Reused (beer bottles). -Made into new cans (beer and soda cans). -Carpet and textiles (plastic bottles).

9. - Boxes of all types and sizes. -Baled at the Main loading dock. -Cardboard collection bins by kitchen areas and collected by stewarding. Please breakdown boxes before placing in collection bins. Second Life The most commonly recycled item. Recycled into new boxes. Cardboard can be recycled multiple times.

10. - All food waste -Coffee cups -The last choice if items don’t fit into any of the recycling streams.

11. -Computers, Televisions, Keyboards, Printers and Laptops -Two drop off points at the Chateau – Main Recycling Room and RecycleLand. -Don’t put e-waste in dumpster by grounds building!

12. -Dry and clean styrofoam can be recycled. -Fish boxes, computer and electronic packaging. -Drop off bins at Main Recycling Room and Recycleland

13. -CFL, Halogen and Standard Bulbs -Collected primarily by housekeeping and maintenance. -Stored by maintenance for recycling. -CFL bulbs contain mercury, they should not be disposed in garbage or smashed!

14. -Soap and amentity recycling from all rooms (shampoo, lotion, conditioner). -Diverts thousands of kgs of amenties per year. Other Recycling Programs – Department Specific -Collected by maintenance and at Collegue Services (by uniform counter).

15. Internal System at Chateau 80 recycling bins Collected by Stewarding and Transported to RecycleLand (Bay 1) All materials placed in “big bags” Recycler (Flying Pigs) Picks Up Weekly

16. There are no recycling super heroes… Everyone has to do their part by rinsing, sorting and recycling!!

17. Questions? Confused? Got a Suggestion to Make the Recycling Program Better? Ron “The Recycling Bear” Chateau Lake Louise Recycling Mascot Gives tips and encouragement! Loves well sorted recycling and rinsed jars/cans! Ron “The Recycling Bear”

18. Questions? Confused? Got a Suggestion to Make the Recycling Program Better? Ask your supervisor Check the Recycling Guidelines Signage Use your smartphone to ask Keystone a question!

19. Posted through out the hotel and available for download from Keystone.

20. Goal: Divert approximately 2500 cubic metres of recyclable materials from landfill per year. That is 208 cubic metres per month. Thank You For Your Time and Attention!