1. May not be used without permission from Responsive Learning Technologies info@responsive.netinfo@responsive.net  March 2010.

2. Welcome to …

3. Setup and Decisions Each team consists of four players:  a retailer,  a wholesaler,  a distributor,  and a factory.

4. Two Games  In the first game, you only see information for your piece of the supply chain. We will most likely run only the first game.  In the second game, you see information for the entire supply chain.

5. Game Time Each game lasts 30 to 50 weeks. Each player makes one decision each week:  The retailer orders cases of beer from the wholesaler  The wholesaler orders cases of beer from the distributor  The distributor orders cases of beer from the factory  The factory schedules production All orders must be eventually filled. If you can’t fill an order with inventory, the order is backlogged until you can fill it.

6. Note Each order takes 2 weeks to get to the upstream player Each shipment takes another 2 weeks to get to the downstream player.

7. Information Your game board displays the following information:  dem – actual customer demand that round  order – order placed that round  sched – production scheduled by the factory  brew – work in process at the factory  shipped – goods in transit …and for each player:  Beginning - inventory held when that round begins  Arriving - that round’s incoming shipment  Order In - that round’s incoming Order  Ending - inventory held when that round ends

8. Objective Each week, every player incurs the following expense:  $0.50 for each case in inventory, shown by a positive ending inventory  $1.00 for each backlogged case, shown by a negative ending inventory Beginning + Arriving – Order In = Ending Your objective is to finish with the lowest cost.

9. Please enter your Name, Team, and System Password. Player Name Team: Password: Connecting to Server (eb.responsive.net)… Please enter your Name, Team, and System Password. Accept Name Player Registration Enter name Select your assigned team number ****** Enter access code Click Accept Joe Sample 1 ^ 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 Select a Team

10. If you aren’t Retailer, select a game and position and Join. Open Games Players Hello Joe Sample! If you aren’t the Retailer, select a game and position to Join. View Game Type Ready to Play Join If you are Retailer, select a game below and click Activate. The game will appear to your left in the Open Games list. To view the settings, select a game type and click View. Unjoin Activate New Game Selected Below Game Types: Joe Sample ^ Retailer Position: ^ Game Setup Team leader plays the Retailer Team leader selects Game Type …then activates the New Game classic: Joe Sample’s Game A new game appears in the list of games for your section classic R: Joe Sample Creating game. Please be patient... You are in a game. If you wish to change games, click Unjoin. Notice: the game’s name shares that of the Retailer

11. Unjoin classic If you aren’t Retailer, select a game and position and Join. Open Games Players Hello Player Sue Sample! If you aren't Retailer, select a game and position and Join. View Game Type Ready to Play Join If you are Retailer, select a game below and click Activate. The game will appear to your left in the Open Games list. To view the settings, select a game type and click View. Activate New Game Selected Below Game Types: ^ Retailer Position: ^ Players Join Game Sue Sample Player selects a role Wholesaler Player selects the correct Open Game Player joins the selected game R: Joe Sample W: Sue Sample Player is added to the team D: Don Sample F: Lisa Sample Once team is complete… Each player clicks “Ready to Play” to begin game classic: Joe Sample’s Game Wholesaler Distributor Factory Wholesaler Waiting for server to play game ***Game start pending*** Open Games Players (PLAY) Boot Retailer may “boot” unauthorized players

12. Remember To simulate the effect of a complex supply chain, no communication is allowed during your game!

13. Retailer’s Game Play Retailer Beginning= 4 + Arriving= 4 - Demand= -4 Ending= 4 Wholesaler Beginning Arriving Order In Ending Distributor Beginning Arriving Order In Ending Factory Beginning Arriving Order In Ending dem=4order schedbrew shipped 4 4 Time Left: 60 Beergame: classic It is now week 1. The order for this week is 4. Please enter an order… SUB 3 Player chooses an order quantity Timer counts down remaining seconds Week advances once all players submit their orders 2 Incoming shipment received by warehouse 3 -3 3 Customer’s demand arrives …then clicks “submit” =3 3 4 It is now week 2. Your costs last week were 2.0 The order for this week is 3. Please enter an order…

14. Retailer’s Game Play Wholesaler Beginning Arriving Order In Ending Distributor Beginning Arriving Order In Ending Factory Beginning Arriving Order In Ending order schedbrew shipped 4 Time Left: 60 Beergame: classic SUB 4 Retailer Beginning= 4 + Arriving= 3 - Demand= -3 Ending= 4 3 dem=3 It is now week 2. Your costs last week were 2.0 The order for this week is 3. Please enter an order… Order moves forward 3 4 Beginning 4 + Arriving 3 - Demand 3 = Ending 4 Ending inventory is evaluated Ending inventory is positive 3 Full order ships 3 4 Ending inventory updates to become initial inventory 4 Turn Ends 3 ? 3 Weekly costs update It is now week 3. Your costs last week were 2.0 The order for this week is ?. Please enter an order… Week updates Weekly expense is calculated 4 * $0.50 = $2.00  Player considers next order quantity  Only has 60 seconds to enter a decision for that week  If no change is made, the default order quantity is equal to the demand  The maximum order quantity is 99

15. Retailer Beginning Arriving Order In Ending Distributor Beginning Arriving Order In Ending Factory Beginning Arriving Order In Ending demandorder schedbrew 44shipped 4 WEEK3WEEK3 Time Left: 60 Beergame: classic SUB Wholesaler’s Game Play Wholesaler Beginning= 8 +Arriving= 4 -Order In= -4 Ending= 8 4 3 Player chooses an order quantity Timer counts down remaining seconds Week advances once all players submit their orders 4 Incoming shipment received by warehouse 3 -5 3 Retailer’s order arrives …then clicks “submit” 5 It is now week 3. Your costs last week were 4.0 The order for this week is 4. Please enter an order… It is now week 4. Your costs last week were 4.0 The order for this week is 3. Please enter an order…

16. Retailer Beginning Arriving Order In Ending Distributor Beginning Arriving Order In Ending Factory Beginning Arriving Order In Ending demandorder schedbrew 44shipped 4 WEEK4WEEK4 Time Left: 60 Beergame: classic SUB Wholesaler Beginning= 8 +Arriving= 3 -Order In= -5 Ending= 8 3 Wholesaler’s Game Play Order moves forward 3 6 Beginning 8 + Arriving 3 - Demand 5 = Ending 6 Ending inventory is evaluated Ending inventory is positive 5 3 Ending inventory updates to become initial inventory 6 Turn Ends 5 ?  Player considers next order quantity  Only has 60 seconds to enter a decision for that week  If no change is made, the default order quantity is equal to the Order In amount  The maximum order quantity is 99 3 Week updates It is now week 4. Your costs last week were 4.0 The order for this week is 3. Please enter an order… It is now week 5. Your costs last week were 3.0 The order for this week is ?. Please enter an order… 6 Full order ships 5 6 Weekly expense is calculated 6 * $0.50 = $3.00 Weekly costs update

17. Retailer Beginning Arriving Order In Ending Wholesaler Beginning Arriving Order In Ending Factory Beginning Arriving Order In Ending order schedbrew shipped 44 4 WEEK5WEEK5 Time Left: 60 Beergame: classic SUB demand Distributor Beginning= 6 +Arriving= 4 -Order In= -4 Ending= 6 4 Distributor’s Game Play 3 Player chooses an order quantity Timer counts down remaining seconds Week advances once all players submit their orders 6 2 -8 2 Wholesaler’s order arrives …then clicks “submit” 8 It is now week 6. Your costs last week were 3.0 The order for this week is 3. Please enter an order… It is now week 5. Your costs last week were 2.0 The order for this week is 4. Please enter an order… Incoming shipment received by warehouse

18. Retailer Beginning Arriving Order In Ending Wholesaler Beginning Arriving Order In Ending Factory Beginning Arriving Order In Ending orderdem=8order schedbrew shipped 44 4 WEEK6WEEK6 Time Left: 60 Beergame: classic SUB demand Distributor Beginning= 6 +Arriving= 2 -Order In= -8 Ending= 6 3 Distributor’s Game Play Order moves forward 3 0 Beginning 6 + Arriving 2 - Demand 8 = Ending 0 Ending inventory is evaluated Ending inventory is positive 8 3 Ending inventory updates to become initial inventory 0 Turn Ends 7 ?  Player considers next order quantity  Only has 60 seconds to enter a decision for that week  If no change is made, the default order quantity is equal to the Order In amount  The maximum order quantity is 99 3 Week updates Full order ships 8 0 Weekly expense is calculated 0 * $0.50 = $0.00 Weekly costs update It is now week 6. Your costs last week were 3.0 The order for this week is 3. Please enter an order… It is now week 7. Your costs last week were 0.0 The order for this week is ?. Please enter an order…

19. Retailer Beginning Arriving Order In Ending Wholesaler Beginning Arriving Order In Ending Distributor Beginning Arriving Order In Ending order 41 shipped 44 WEEK7WEEK7 Time Left: 60 Beergame: classic SUB order demand Factory Beginning= 6 +Arriving= 4 -Order In= -4 Ending= 6 4 Factory’s Game Play 3 Timer counts down remaining seconds Week advances once all players submit their orders 8 1 -8 1 …then clicks “submit” =8 8 It is now week 7. Your costs last week were 2.0 The order for this week is 4. Please enter an order… It is now week 8. Your costs last week were 4.0 The order for this week is 3. Please enter an order… Player schedules production Distributor’s order arrives Finished product enters warehouse

20. Retailer Beginning Arriving Order In Ending Wholesaler Beginning Arriving Order In Ending Distributor Beginning Arriving Order In Ending order 41 shipped 44 WEEK8WEEK8 Time Left: 60 Beergame: classic SUB order demand 3 Factory’s Game Play Factory Beginning= 6 +Arriving= 1 -Order In= -8 Ending= 6 Production moves ahead 3 Beginning 6 + Arriving 1 - Demand 8 = Ending Ending inventory is evaluated Ending inventory is negative 7 3 Turn Ends 9 ? 3 Week updates 6 7 Weekly costs update Partial order ships Beginning inventory updates to reflect backlogged orders It is now week 8. Your costs last week were 2.0 The order for this week is 4. Please enter an order…  Player considers next order quantity  Only has 60 seconds to enter a decision for that week  If no change is made, the default order quantity is equal to the Order In amount  The maximum order quantity is 99 Weekly expense is calculated |-1 |* $1.00 = $1.00 It is now week 9. Your costs last week were 1.0 The order for this week is 3. Please enter an order… 4 4

21. Game’s End Retailer Beginning= 4 + Arriving= 4 - Demand= -4 Ending= 4 Wholesaler Beginning Arriving Order In Ending Distributor Beginning Arriving Order In Ending Factory Beginning Arriving Order In Ending dem=4order schedbrew shipped 4 4 Time Left: 60 Beergame: classic The game is now over. Waiting for results... Press Play Again to start a new game. SUB A reset button appears ?? 4 Play Again The game will end after running a predetermined number of simulated days Press to replay

22. If you aren’t Retailer, select a game and position and Join. Open Games Players You are in a game. If you wish to change games, click Unjoin. Unjoining game. Please be patient... View Game Type Ready to Play Join If you are Retailer, select a game below and click Activate. The game will appear to your left in the Open Games list. To view the settings, select a game type and click View. Unjoin Activate New Game Selected Below Game Types: ^ Retailer Position: ^ Replay Game Players select Unjoin To enter second game Team leader selects Game Type …then activates the New Game transparent: Joe Sample’s Ga A new game appears in the list of games for your section transparent R: Joe Sample

23. network teamwork donothing teamwork whiplash 12345671234567 transparent classic transparent classic 805.0 1010.0 1242.0 1616.0 1734.0 1795.0 2530.0 Viewing Results First column shows class rank Second column shows team name Third column shows game type Fourth column shows total costs (lower is better) Once your instructor has enabled viewing, you may plot historic order quantities and inventory levels All members of donothing always place the default order quantity.

24. Good Luck !