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2. CIO Leader - 2 ITGI Research on Executives’ View of IT Investments The perceived low return from high-cost IT investments, and an inadequate view of IT’s performance are two of the four top problems they face. More than 30 percent claim a negative return from IT investments targeting efficiency gains. Forty percent do not have good alignment between IT plans and business strategy. The number of enterprises that consider active management of the return on IT investments a good practice, or that have actually implemented the practice, has doubled in two years, from 28 percent to 58 percent.

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4. CIO Leader - 4 Relationship Amongst Val IT Principles, Processes and Practices, and COBIT

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6. CIO Leader - 6 The Demand Side and Supply Side of The New CIO Leader Source: The New CIO Leader, 2004

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8. CIO Leader - 8 Gartner’s Hyper Cycle for Emerging Technologies Visibility Time Technology Trigger Trough of Disillusionment Peak of Inflated Expectations Plateau of Productivity Slope of Enlightenment IP tracking and docketing systems Online IC exchanges Vertically focused IP exchanges Patent life cycle management Innovation/idea management

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11. CIO Leader - 11 The New CIO Leader, 2004.

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15. CIO Leader - 15 Gartner Magic Quadrant

16. CIO Leader - 16 Gartner’s Magic Quadrant for BI Tools

17. CIO Leader - 17 Evaluation Criteria: Ability to Execute Vendors are judged on their ability and success in making their vision a market reality. Product/Service: How competitive and successful are the goods and services offered by the vendor in this market? Overall Viability: What is the likelihood of the vendor continuing to invest in products and services for its customers? Sales Execution/Pricing: Does the vendor provide cost-effective licensing and maintenance options? Market Responsiveness and Track Record: Can the vendor respond to changes in market direction as customer requirements evolve? Market Execution: Are customers aware of the vendor's offerings in the market? Customer Experience: How well does the vendor support its customers? Operations: What is the ability of the organization to meet its goals and commitments?

18. CIO Leader - 18 Completeness of Vision Vendors are rated on their understanding of how market forces can be exploited to create value for customers and opportunity for themselves. Market Understanding: Does the vendor have the ability to understand buyers' needs, and to translate those needs into products and services? Marketing Strategy: Does the vendor have a clear set of messages that communicate the vendor's value and differentiation in the market? Sales Strategy: Does the vendor have the right combination of direct and indirect resources to extend the vendor's market reach? Product Strategy: Does the vendor's approach to product development and delivery emphasize differentiation and functionality as it maps to current and future requirements? Business Model: How sound and logical is the vendor's underlying business proposition? Note that this criterion has been zero rated because all vendors in the market have a viable business model. Vertical/Industry Strategy: How well can the vendor meet the needs of various industries such as financial services or retail? Innovation: Has the vendor displayed creativity to lead the market in solving common problems and thereby creating new opportunities? Geographic Strategy: How well can the vendor meet the needs of locations outside its native country, either directly or through partners?