1. Unit 3 Basic Marketing Concepts

3. Commercial Questionnaire
What is the product?
Who is the target audience?
Do you think this commercial creates a relationship with its market? If so, what is it?
What aspects of this commercial are memorable?

4. Unit 3 Vocabulary Consumers Consumer Market Customers Customer Profile
Customer Relationship Management (CRM)
Demographics
Discretionary Income
Disposable Income
Environmental Scan
Executive Summary
Geographics
Goods
Industrial Market
Market
Market Share
Marketing
Marketing Concept
Marketing Mix
Market Segmentation
Marketing Strategy
Mass-Marketing
Positioning
Products
Psychographics
Sales Forecast
Services
Situation Analysis
SWOT Analysis
Target Market

5. Unit 3 Essential Question
How do the fundamental marketing concepts relate to the scope and impact of marketing on the economy?

6. Essential Question 1 Basic Marketing Concepts
What is marketing?

7. Marketing is. . .
The process of planning, pricing, promoting, selling and distributing products to create exchanges that satisfy customers needs and wants.
Products
Goods
Services
Information / Ideas

8. Essential Question 2 Basic Marketing Concepts
How do marketing strategies relate to the marketing mix?

9. Target Marketing - Focuses all marketing decisions on the specific group of people you want to reach.
The Marketing Mix
Product
Place
Price
4 P’s of Marketing
Promotion

10. Product Positioning
Positioning: Getting the consumer to think about a product in a certain way.
Methods of positioning:
Playing to the competition's weaknesses.
Looking for underserved markets.
Leading with your strengths.
Targeting different market segments.

11. Marketing Strategies
Marketing strategy: Identification of target markets and determination of marketing mix choices that focus on those markets.
An effective marketing strategy will focus on a company’s or product’s competitive advantage: the key point of difference.

12. Essential Question 3 Basic Marketing Concepts
What are the marketing functions and their related activities?

13. Functions of Marketing
Distribution
The physical movement of a good or service.
Deciding where and to what extent to sell a good or service.

14. Functions of Marketing
Financing
Determining the need for and availability of financial resources to aid in marketing activities.

15. Functions of Marketing
Marketing Information Management
Gathering, recording, analyzing, and disseminating information to aid in making marketing decisions.

16. Functions of Marketing
Pricing
The determination of an exchange price at which the buyer and seller perceive optimum value for a good or service.

17. Functions of Marketing
Product/Service Management
Obtaining, developing, maintaining, and improving a product or a product mix in response to market opportunities.

18. Functions of Marketing
Promotion
Communicates information about products, services, images, or ideas to customers or clients to influence their purchase behavior.

19. Functions of Marketing
Selling
Responding to consumers needs and wants through planned, personalized communications intended to influence purchase decisions.

20. Essential Question 4 Basic Marketing Concepts
How do the effects of various marketing activities compare and contrast?

21. Marketing Activities
What marketing activities would be associated with each function of marketing?
Distribution?
Financing?
Marketing Information Management?
Pricing?
Product/Service Management?
Promotion?
Selling?

22. Essential Question 5 Basic Marketing Concepts
How do marketing plans interact with marketing strategies?

23. Marketing Plan Marketing Plan
A formal, written document that directs a company’s activities for a specific period of time.
Elements of a Marketing Plan include:
Situation Analysis
Marketing Strategies
Implementation
Evaluation and Control

24. Marketing Plan Marketing Plan
The Marketing Strategies section of the Marketing Plan focuses on:
Product Positioning
Marketing Mix
Product
Place
Price
Promotion

25. Essential Question 6 Basic Marketing Concepts
How does the marketing planning process employ situational analysis?

26. Situational Analysis
Situational Analysis: The study of the internal and external factors that affect marketing strategies and is an element of the Marketing Plan.

27. Situational Analysis A Situational Analysis includes:
SWOT Analysis: An assessment of the company’s internal Strengths and Weaknesses and external Opportunities and Threats.
Environmental Scan: An analysis of outside influences that may have an impact on the organization. It includes:
Political
Economic
Socio-Cultural
Technological

28. Essential Question 7 Basic Marketing Concepts
How are the concepts of market, market segmentation, and market identification differentiated?

29. Demographics
Psychographics
Market
Market Segmentation
Product
Benefits
Geographics

30. Identifying Your Customers
Market: A group of all potential customers who share common needs and wants, and who have the ability and willingness to buy the product.
Market Segmentation: Dividing the total market into smaller groups of people who share specific needs and characteristics.

31. Customers vs. Consumers
Buy a product
Consumers
Use the product

32. Consumer Market vs. Industrial Market
Personal Use
Industrial
Business Use

33. Market Segmentation Geographics
Segmentation of the market based on where people live.

34. Market Segmentation Demographics
Statistics that describe a population in terms of personal characteristics. These include age, gender, income, ethnic background, education, etc.

35. Market Segmentation Psychographics
Involves the study of customers based on lifestyle, and the attitudes and values that shape it.

36. Market Segmentation Product Benefits
Built in features of products in response to consumer needs and wants.

37. Market Identification: Identifying Your Customers
Developing a Customer Profile
Combining geographic, demographic, psychographic, and product benefit data to get a complete picture of your potential customers.

38. Essential Question 8 Basic Marketing Concepts
How does the marketing concept relate to customer needs and wants?

39. Brainstorm
What are the differences between sales-oriented and marketing-oriented companies.

40. The Marketing Concept
In order for a business to make a profit, it must focus all of its efforts on satisfying the needs and wants of its customers.

41. Customer Satisfaction
Involves creating a relationship with the customer to achieve customer loyalty – also known as Customer Relationship Management (CRM).
Customer satisfaction is directly related to the product’s perceived value.