Download presentation
Presentation is loading. Please wait.
1
From Suppliers to Customers: Leveraging QAD Supply Chain Solution
Drive Superior Business Performance From Suppliers to Customers: Leveraging QAD Supply Chain Solution Hank Canitz – Sr. Director, Manufacturing Industry Strategy, QAD
2
Suppliers to Customers: Leveraging QAD Supply Chain Solution
Safe Harbor Statement The following is intended to outline QAD’s general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, functional capabilities, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functional capabilities described for QAD’s products remains at the sole discretion of QAD.
3
Agenda Biggest Issues Driving Supply Chain Agendas
Suppliers to Customers: Leveraging QAD Supply Chain Solution Agenda Biggest Issues Driving Supply Chain Agendas Definition of the Supply Chain Customer Facing Best Practices Internal Best Practices Supplier Facing Best Practices Transportation Best Practices Supply Chain Best Practice Example
4
Biggest Issues Driving Supply Chain Agenda
Suppliers to Customers: Leveraging QAD Supply Chain Solution Biggest Issues Driving Supply Chain Agenda Global Chief Supply Chain Officer Strategy Survey 2011
5
Supply Chain Management Projects
Suppliers to Customers: Leveraging QAD Supply Chain Solution Supply Chain Management Projects
6
Definition of Supply Chain Management
Suppliers to Customers: Leveraging QAD Supply Chain Solution Definition of Supply Chain Management “The global network used to deliver products and services from raw materials to end customers through an engineered flow of information, physical distribution, and cash.” APICS
7
External Communication - Today
Suppliers to Customers: Leveraging QAD Supply Chain Solution External Communication - Today orders requests Mail Fax Phone EDI Many Smaller Customers Few Large Customer Service Representatives Automated Transactions Suppliers
8
External Communication - Tomorrow
Suppliers to Customers: Leveraging QAD Supply Chain Solution External Communication - Tomorrow orders Mail Fax Phone EDI Self Service orders Mail Fax Phone EDI Self Service Many Smaller Customers Customer Service Representatives Many Smaller Suppliers Many Customers Self Service Transactions Many Suppliers Few Large Customers Automated Transactions Few Large Suppliers requests requests
9
Customer Facing Best Practices
Suppliers to Customers: Leveraging QAD Supply Chain Solution Customer Facing Best Practices Collaborative Planning, Forecasting & Replenishment Customer Self Service Portal
10
CPFR Who can best use CPFR?
Suppliers to Customers: Leveraging QAD Supply Chain Solution CPFR Who can best use CPFR? Variation in demand Buy or sell a product on a periodic basis Highly differentiated products Branded products Products not driven off price CPFR processes depend on the comparison of data CPFR manages by exception
11
QAD Collaborative Portal
Suppliers to Customers: Leveraging QAD Supply Chain Solution QAD Collaborative Portal Customer Forecast Collaborative Override
12
QAD Customer Self Service (CSS)
Suppliers to Customers: Leveraging QAD Supply Chain Solution QAD Customer Self Service (CSS) Provides Web-based order entry and visibility module Delivers easy to use self-service for customers and distributors Available via the Internet, 24 x 7 x 365 End-to-end order fulfillment and customer response Customers Manufacturer Browser QAD MFG/PRO Customer Self Service
13
Supports Different Business Models
Suppliers to Customers: Leveraging QAD Supply Chain Solution Supports Different Business Models Business-to-Business (B2B) Long-term business partners with a login to CSS Business-to-Consumer (B2C) Sporadic buyers or end-customers that create a login only at order submission Credit Card Authentication supported by both business models B2B Login Anonymous B2C User
14
Real-Time Product Information
Suppliers to Customers: Leveraging QAD Supply Chain Solution Real-Time Product Information Direct access to QAD Enterprise Applications data Product availability displays enabling Available to Promise (ATP) Prices that are updated using the QAD Enterprise Applications What-If-Pricing logic Directly from QAD Enterprise Applications
15
Suppliers to Customers: Leveraging QAD Supply Chain Solution
Personalization The appearance and content of QAD CSS screens can be personalized to a high degree without programming Screens can be individually designed per user / customer Individual or group security controls what options and functions are available
16
Internal Best Practices
Suppliers to Customers: Leveraging QAD Supply Chain Solution Internal Best Practices Lean Manufacturing Enterprise Asset Management
17
Lean Suppliers to Customers: Leveraging QAD Supply Chain Solution
OEM Supplier Scheduling Customer Schedules Finished Goods Laredo Production Control Heijunka Schedule I OXOX 5 days Dock Raw Materials I Molding Wiring FA/Packaging Dock Monterrey Molded Parts I I 2.5 days Packaging Materials I
18
QAD Lean Manufacturing
Suppliers to Customers: Leveraging QAD Supply Chain Solution QAD Lean Manufacturing Supports Kanban and flow scheduling practices Enables tight inventory management Provides complete functionality to establish and execute Kanban processes Integrated visualization tool Most evolved suite of tools Uses the Power of QAD .NET
19
Kanban Master Maintenance
Suppliers to Customers: Leveraging QAD Supply Chain Solution Kanban Master Maintenance Buffer/Supermarket Data Identifies Details of Buffer Stock Calculations
20
Kanban Process Workbench
Suppliers to Customers: Leveraging QAD Supply Chain Solution Kanban Process Workbench
21
Suppliers to Customers: Leveraging QAD Supply Chain Solution
Push Pull
22
Plant Operations Challenges
Suppliers to Customers: Leveraging QAD Supply Chain Solution Plant Operations Challenges In many cases, organizations have not integrated Plant Operations into production business processes Production Planning & Scheduling Shipping & Receiving Engineering Services Plant Operations Manufacturing Process Direct Materials Sales & Order Entry Quality Assurance Production Operators
23
The Goal Suppliers to Customers: Leveraging QAD Supply Chain Solution
Align plant Operation with production’s goals and objectives Production Planning & Scheduling Shipping & Receiving Engineering Services Plant Operations Manufacturing Process Direct Materials Sales & Order Entry Quality Assurance Production Operators
24
QAD EAM: Plant Maintenance
Suppliers to Customers: Leveraging QAD Supply Chain Solution QAD EAM: Plant Maintenance Scheduling PM’s based on actual production results in more reliable equipment EAM reports on the effectiveness of each PM 24 24
25
QAD EAM: MRO Inventory Management
Suppliers to Customers: Leveraging QAD Supply Chain Solution QAD EAM: MRO Inventory Management Reduce inventory through EAM’s consignment capabilities Track inventory stock outs Identify and eliminate slow moving inventory 25 25
26
Supplier Facing Best Practices
Suppliers to Customers: Leveraging QAD Supply Chain Solution Supplier Facing Best Practices Supplier Collaboration Electronic Kanban
27
QAD Supply Chain Portal (SCP)
Suppliers MFGx.net Exchange Manufacturer Browser Browser ERP Messaging, Notification Supply Chain Portal Browser Browser ERP Min/Max (VMI), Kanban PO, Supplier Schedule ASNs , Label Print Browser Receipts & Invoices BOM, Spec, Image
28
SCP – Discrete Purchase Orders
Suppliers to Customers: Leveraging QAD Supply Chain Solution SCP – Discrete Purchase Orders
29
SCP – Min/Max Inventory (VMI)
Suppliers to Customers: Leveraging QAD Supply Chain Solution SCP – Min/Max Inventory (VMI)
30
SCP – Supplier Schedules
Suppliers to Customers: Leveraging QAD Supply Chain Solution SCP – Supplier Schedules
31
SCP – Electronic Supplier Kanban
Suppliers to Customers: Leveraging QAD Supply Chain Solution SCP – Electronic Supplier Kanban
32
SCP – Advanced Ship Notice & Label
Suppliers to Customers: Leveraging QAD Supply Chain Solution SCP – Advanced Ship Notice & Label
33
SCP – Supplier Performance
Suppliers to Customers: Leveraging QAD Supply Chain Solution SCP – Supplier Performance
34
Transportation Best Practices
Suppliers to Customers: Leveraging QAD Supply Chain Solution Transportation Best Practices Global Shipment Visibility Electronic Customs Document Filing Denied Party Screening
35
Transportation Challenges
Suppliers to Customers: Leveraging QAD Supply Chain Solution Transportation Challenges Cost: Often single biggest factor in calculating the cost of a product Delays: Irritates customers and increase costs Risks: Requires increased monitoring
36
International & Domestic Shipment Visibility
Suppliers to Customers: Leveraging QAD Supply Chain Solution International & Domestic Shipment Visibility
37
Electronic Customers Document Filing
Suppliers to Customers: Leveraging QAD Supply Chain Solution Electronic Customers Document Filing Automate & manage export/import processes Electronic document filing of AES (Automated Export System) documents Comprehensive database of domestic, international, & multi-lingual documentation Preferential Trade Management “7% of international trade cost, equaling $420 billion annually, can be traced to the inefficient administration of customs regulations and documents.” 37
38
Export Compliance Screening Audit trail documentation
Suppliers to Customers: Leveraging QAD Supply Chain Solution TMS – Trade Compliance Export Compliance Screening Audit trail documentation 1.0 New customer 2.0 Customer Order Sales office Alert 3.0 Order screened entered at shipping site Order screened at shipping stage Report 38
39
Supply Chain Best Practice Example
Suppliers to Customers: Leveraging QAD Supply Chain Solution Supply Chain Best Practice Example
40
Acme Manufacturing Multi-national CP MFG Big Box and specialty retail
Suppliers to Customers: Leveraging QAD Supply Chain Solution Acme Manufacturing Multi-national CP MFG Big Box and specialty retail Small but growing consumer direct channel 90% MTS - 20% FMCG 10% CTO, growing fast Acme uses a 3rd Party for in-store inventory MGT
41
Acme Manufacturing Competitive products at a 20% discount
Suppliers to Customers: Leveraging QAD Supply Chain Solution Acme Manufacturing Competitive products at a 20% discount Promotion is running at all Big Sam locations Collaborative Portal used to adjust forecast Result Fcst Collaborative Override Baseline Fcst -35 190
42
Forecast Alert Acme’s Demand Manager receives an alert
Suppliers to Customers: Leveraging QAD Supply Chain Solution Forecast Alert Acme’s Demand Manager receives an alert Triggered based on previously set trigger South American Competitor being sold at 15% discount and end Isle display for 4 weeks.
43
Suppliers to Customers: Leveraging QAD Supply Chain Solution
Internal Messaging Finance manager receives message & determines the sales reduction will have a significant impact He asks the Demand Manager to schedule S&OP meeting to review three scenarios Please review change in forecast Please review change in forecast submitted by in-store sales rep for Big Sam's based on competitor promotion and end isle display. Note changes in resulting financial P&L projections.
44
Scenario Analysis Acme does nothing
Suppliers to Customers: Leveraging QAD Supply Chain Solution Scenario Analysis Acme does nothing Acme launches in-store advertising program Acme matches competitor’s in-store advertising and reduces price by 20% for a 4 week period.
45
Forecast Adjustment Scenarios are reviewed using DM views and reports
Suppliers to Customers: Leveraging QAD Supply Chain Solution Forecast Adjustment Scenarios are reviewed using DM views and reports Scenario 3 is selected due to the strategic nature of Big Sam's A revised forecast is loaded into Demand Management and used as inputs into purchasing and production
46
Collaboration with Suppliers
Suppliers to Customers: Leveraging QAD Supply Chain Solution Collaboration with Suppliers Acme Purchasing uses the SC Collaborative Portal to share new requirements are with suppliers.
47
Results Through collaborative technologies Acme: Which led to:
Suppliers to Customers: Leveraging QAD Supply Chain Solution Results Through collaborative technologies Acme: Identified a competitor promotion Took action to neutralize effects of promotion Aligned both internal operations and suppliers Which led to: Reduce inventory and obsolescence Reduce premium freight & MFG fluctuations Improved fill rates and profits at the shelf Bottom Line: Acme was able to reduce costs and increase revenues through Supply Chain best practices
48
Suppliers to Customers: Leveraging QAD Supply Chain Solution
Metrics Affected Process Benefit Value 24x7 real-time information sharing between manufacturers & suppliers Inventory reduction Reduce purchasing costs Buyer/ planner productivity Fewer expedites - 20 to 35% - 2 to 5% - 5 to 20% - 10% to 70% In-transit shipment visibility Reduce premium freight Reduce inventory Less downtime due to stock-outs - 15% to 60% - 25% to 50% - 25 to 90% Web based entry points for all interested parties Improved customer service 20 to 30% Enables regional and customer review and input Improved fill rates 5 to 10% Supermarket management Improve data integrity Reduce operating costs 30% - 50% 99% 10% to 20% Kanban. workbench Improve demand accuracy 30% to 50%
49
Suppliers to Customers: Leveraging QAD Supply Chain Solution
Next Steps Stop by the EXPO or call your account rep to find out how solutions illustrated in this presentation could help your company enable supply chain best-practices.
50
Questions & Answers Hank Canitz: hcc@qad.com
Suppliers to Customers: Leveraging QAD Supply Chain Solution Questions & Answers Hank Canitz:
51
© QAD Inc
Similar presentations
