1. PRESENTATION DINH THI PHUONG LOAN VIETNAMESE ACADEMY OF SCIENCE AND TECHNOLOGY

2. SUMMARY OF THE CONTENTS  Elementary statistics for effective library and information service managment  ISIS-software, GenISIS  Internet searching  Presentation of information  Familiarization with web 2.0

3. SUMMARY OF THE CONTENTS  Citation analysis and research performance  HTML, XML theory and exercises  Thesaurus and controlled vocabulary systems, etc  Building a digital library using Greenstone software

4. STRONG POINTS  Focusing on management of information  Social and cultural visits/trips

5. SUGGESTIONS  More practical and specialised assignments as well as enough time to work together with the lecture on these exercises  Full weekend

6. BEST COMPONENTS  ISIS-software, GenISIS  HTML, XML theory and exercises

7. NOT SO GOOD COMPONENTS  Some courses were not easy to follow  Some lecturers rushed due to limited time

8. RECOMMENDATIONS  Create a website for the library  Organize training program for library staff on ITC