1. BPM SAP ARIS workshop, 2007 © Y. Antonucci Business Process Factory Linking Strategy and Execution Source: IDS Scheer, Inc.,, 2005

2. BPM SAP ARIS workshop, 2007 © Y. Antonucci Enterprise Architecture – From Business to IT Source: IDS Scheer, Inc.,, 2006

3. BPM SAP ARIS workshop, 2007 © Y. Antonucci Successful Business Processes with the ARIS Suite ARIS Business Architect ARIS for SAP NetWeaver ARIS Process Performance Mgr.ARIS Business Optimizer Change Management Source: IDS Scheer, Inc.,, 2006

4. BPM SAP ARIS workshop, 2007 © Y. Antonucci ARIS Tools and SAP NetWeaver Integration – what is the BPM Suite? Source: IDS Scheer, 2004 The Result  PROCESS DRIVEN SAP SAP BPP (Business Process Platform)

5. BPM SAP ARIS workshop, 2007 © Y. Antonucci Culture / Organization Process Responsibility/Sponsorship Process Measures Process Alignment Governance/ Strategy People/ Change Mgmt Methodology Process Awareness Information Technology Process Planning & Strategy Process Planning & Strategy Process Monitoring & Controlling Process Monitoring & Controlling Configuration Of Business Processes Configuration Of Business Processes Analyze, Design, & Modeling Of Business Processes Analyze, Design, & Modeling Of Business Processes Process Execution Process Execution Phases Threads How do SAP and IDS Scheer fit into the BPM practice?? Drives Implementation Process Instances Analysis Alerting SAP & IDS Scheer Design Modeling SAP Configuration Technical Monitoring Alerting SAP Execution cc BPM Application & Composites Workflow SAP & IDS Scheer BAM Process Efficiency Event Resolution

6. BPM SAP ARIS workshop, 2007 © Y. Antonucci The Advantage?........ From Architecture to Configuration to Execution Customer Business Process supported by ERP components (and others) Scenarios Processes Process Steps Customer Business Process ERP Configuration Model XI Execution Model Solution Manager Exchange Infrastructure BPEL Source: Peter Thiele, IDS Scheer 2006

7. BPM SAP ARIS workshop, 2007 © Y. Antonucci From the Business Model to the Software Model + Private / Public + Datatypes + Zus. Klassen +...  EPK  UML Class Diagram  Glossary  UML Statechart Diagram

8. BPM SAP ARIS workshop, 2007 © Y. Antonucci Bridging Business and IT views of the same process!!!

9. BPM SAP ARIS workshop, 2007 © Y. Antonucci Business Architect users Business Server Corporate Process Portal How does the Integration Work??? O/S: Windows / Unix D/B: Oracle / SQL / DB2 Publish mySAP Business Suite and ECC5.0 SAP Solution Manager Sync. using Remote Function Call of SAP http://help.sap.com/scenarios_bus2005/helpdata/en/home.htm ARIS for SAP NetWeaver Architecture ARIS is the Enterprise Process Repository

10. BPM SAP ARIS workshop, 2007 © Y. Antonucci ARIS Business Architect Overview

11. BPM SAP ARIS workshop, 2007 © Y. Antonucci What is ARIS? (Architecture of Integrated Information Systems) Developed by IDS Scheer www.ids-scheer.comwww.ids-scheer.com Business Process Management tool Enabler for holistic BPM (Design, Analysis, Controlling) Enterprise Modelling tool / (upper CASE tool) Process Architecture Data Architecture System Architecture Organizational Architecture SAP relationship What are the advantages? focusing on what matters capturing the process communicating the process analyzing the process fitness benefit realization

12. BPM SAP ARIS workshop, 2007 © Y. Antonucci ARIS Software Characteristics Object oriented database 3 tier client/server architecture and/or stand alone / now part of SAP netweaver 140+ models Built-in modeling rules Report Generation Process Generator (can import from excel, word,…) Activity Based Costing (includes tables for calculations) Process Calculation and Simulation

13. BPM SAP ARIS workshop, 2007 © Y. Antonucci ARIS Framework ARIS = Architecture of Integrated Information Systems Concept for describing companies and business application systems. Creation views and layer to reduce complexity (Who) (Which) (How) (What) (Why) Source: Dr. Scheer, IDS Scheer 2006

14. BPM SAP ARIS workshop, 2007 © Y. Antonucci ARIS – Business Process Frameworks Source: Dr. Scheer, IDS Scheer 2006

15. BPM SAP ARIS workshop, 2007 © Y. Antonucci IDS Scheer, a leader in Enterprise Architecture Tools Forrester evaluated leading enterprise architecture (EA) tools vendors across 120 criteria in this inaugural Wave [source: Forrester Research, April 2007]

16. BPM SAP ARIS workshop, 2007 © Y. Antonucci Magic Quadrant for Business Process Analysis Tools, 2006 [source: Gartner Research ID G00137850]

17. BPM SAP ARIS workshop, 2007 © Y. Antonucci Organization View Most Common Model: Organization Chart Business UnitPositionsPeople

18. BPM SAP ARIS workshop, 2007 © Y. Antonucci Function/System View Function Tree Process selection matrix Customer inquiry processing Customer order processing Customer offer processing Open customer inquiry General agreement processing Configure product Sales Pre-Sales Handling Customer Inquiry Processing Promotion Processing Sales Activity Processing Sales Order Processing (Standard) Processing Billing Documents Pro forma Invoice Processing Invoice List Sales Order Processing: Make/Assembly To Order Processing Billing Documents Pro forma invoice processing Processing Invoice List Cash Sales/Rush Order Handling Processing Billing Documents Pro Forma Invoice Processing Invoice List Third-Party Order Processing Billing Documents Pro Forma Invoice Processing Invoice List Consignment Processing Billing Documents Pro Forma Invoice Processing R/3 SD FI MM Application System Diagram Most Common Models:

19. BPM SAP ARIS workshop, 2007 © Y. Antonucci Product View Product/service t ree Product/Service Exchange Diagram Customer inquiry Prices Non-cash benefitService Performance External serviceExternal non-cash benefits Car Most Common Models:

20. BPM SAP ARIS workshop, 2007 © Y. Antonucci Data View eERM (extended Entity relationship modeling) IE model (no illustration) Most Common Models: Technical Terms Model SAP SERM Model Product Organiz- ational unit Time Customer inquiry Customer offer Customer order Sales record Sales record position Technical term

21. BPM SAP ARIS workshop, 2007 © Y. Antonucci Process (all views integrated) eEPC Value Added Chain Diagram Inquiry is received Inquiry to be created from contact Customer contact development Customer contact Sales team germany No need for following contact Core business process product assembly Final assembly Production planning MarketingSales eBusiness Scenario eEPC Column Display (no illustration)

22. BPM SAP ARIS workshop, 2007 © Y. Antonucci Integration of Enterprise Architecture Components

23. BPM SAP ARIS workshop, 2007 © Y. Antonucci Most Comprehensive Library of Reference Models Quality Management – ISO9000.., Six Sigma Enterprise Value Chain – VCOR model by Value Chain Council Supply Chain Management – SCOR by Supply Chain Council APQC – Process Classification Framework Corporate Governance – SOX & other Compliance IT Governance – ITIL, EA Frameworks (Zachman, TOGAF, DODAF..) mySAP Business Suite & NetWeaver - Business Process Repository – 3,000+ processes Enterprise Service Repository – 500 (approx.) processes You can use Published Best Practices….. e.g.: http://www.sap.com/industries/highered/businessmaps.epx

24. BPM SAP ARIS workshop, 2007 © Y. Antonucci Process modeling Source: Volmering, 2003

25. BPM SAP ARIS workshop, 2007 © Y. Antonucci The Top down Modeling Approach EPC ARIS model type Value-added Chain Diagram Event Driven Process Chain (EPC) Core Processes Business Processes Process steps Source: Theile, 2006

26. BPM SAP ARIS workshop, 2007 © Y. Antonucci Value chain diagram Business Process Hierarchy Model Business Process Model ARIS for Business Architecture Source: Theile, 2006

27. BPM SAP ARIS workshop, 2007 © Y. Antonucci Value Added Chain Diagram high level of abstraction used to identify core business processes within the company and how processes are sequenced Source: IDS Scheer, Inc., 2004 Information Object *a function – can be a technical task, A procedure, or an activity performed on an Object to support 1 or more company objectives Organization Unit

28. BPM SAP ARIS workshop, 2007 © Y. Antonucci EXAMLE: Pre-Registration value chain Intranet technology innovation driver – on-line pre-registration Business Process Innovation - BPI Throwing technology at an old process is not innovation Curriculum Planning Semester Schedule Planning Student Pre-Registration Finalize Schedules Billing

29. BPM SAP ARIS workshop, 2007 © Y. Antonucci Content of an ARIS Process Customer inquiry to be created Open customer inquiry Create customer offer Configure product Offer to send Need for follow-up Sales Product data Customer specific configuration Sales Manager Mr. Eggerton Language knowledge Customer contracts Customer inquiry Customer contacts event activity rule position person application information carrier data objects knowledge objects organizational unit OLE objects Siebel CRM

30. BPM SAP ARIS workshop, 2007 © Y. Antonucci WHAT DO YOU REMEMBER FROM YESTERDAY??? What is a Business Process? Core, Support, management ….. What is BPM? BPM vs BPMS? What is meant by a Process-driven Organization? What is Process Decomposition? What is the value of a Model-Driven BPM?? How do you create a database in ARIS? A Model? What is a Filter? What does ARIS stand for? How do you link an external file to an ARIS object?

31. BPM SAP ARIS workshop, 2007 © Y. Antonucci XOR - EVENT - Occurrence of a status - acts as a trigger - always triggers a task- describes when something should be done – can be the result of functions - FUNCTION - [task or activity] - what to do - always brings about an event - OR - Logical operator - at least one of all conditions must be met - Exclusive OR - Logical operator - one and only one condition must be met - AND - Logical operator - All conditions must be met EPC Diagram EPC modeling

32. BPM SAP ARIS workshop, 2007 © Y. Antonucci XOR OR AND Triggering Event Event ConnectionFunction Connection Operator XOR Triggering Event Providing Event Providing Event Source: Hoffmann, W.; Kirsch, J.; Scheer, A.-W. (1992), S. 14. Connectors in EPCs

33. BPM SAP ARIS workshop, 2007 © Y. Antonucci ARIS/SAP BPM in SAP Solution Life Cycle DiscoveryEvaluationImplementationOperations SAP Solution Composer SAP Solution Manager ASAP / GlobalASAP ARIS for SAP NetWeaver* Scenario and Process Content Repository Build Run Plan

34. BPM SAP ARIS workshop, 2007 © Y. Antonucci WHAT DO YOU REMEMBER ??? What is a Business Process? What is BPM? BPM vs BPMS? How do you create a database in ARIS? A Model? What is a Filter? How do you link an external file to an ARIS object? What are the copy types? What is object nesting for? Explain the EPC operators, OR, AND, XOR How do you creating process levels in ARIS? What is difference between occurrence and definition? What is the purpose of a FAD? In ARIS How do you know if a model in the database is already in the database? What represents the relationship in an ARIS model? REVIEW

35. BPM SAP ARIS workshop, 2007 © Y. Antonucci What are the 4 levels of process decomposition in SolMan? How many levels of process decomposition can you do in ARIS?? The synchronization between ARIS and SAP is bidirectional – true or false?? What are the advantages of Solution Manager? How do you backup an ARIS database? Restore it? How do you create a new folder in your ARIS database? What is an assignment used for in ARIS? What are 3 ways to represent a function in ARIS? Chevron, rectangle, process interface REVIEW

36. BPM SAP ARIS workshop, 2007 © Y. Antonucci SAP/ ARIS Integration SAP Solution Manager ARIS for SAP Netweaver 1.Process Scenario 2.Business Process 3.Process Step 4.SAP Transaction 1.Process Scenario 2.Business Process 3.Process Step 4.SAP Transaction Updates REVIEW

37. BPM SAP ARIS workshop, 2007 © Y. Antonucci ARIS Integration with SolMan Scenarios Processes Process Steps

38. BPM SAP ARIS workshop, 2007 © Y. Antonucci What’s New in BPM?? BPM is moving Beyond Just a Technology Issue!! A management practice that provides for governance of a business process environment toward the goal of improving agility and operational performance A structured approach employing methods, policies, metrics, management practices and software tools to manage and continuously optimize an organization’s activities and processes Integration with other parts of e-business infrastructure Emergence of Collaborative Business Applications More focus on event-driven processing Standardization of business process libraries Creation of process-based web services Key role in the evolution of the Real-Time Enterprise Evolution of BPM architecture and modeling language Agreement over standards WfMC & BPMI BPML, XLANG, WSCI, WSFL, WS-I Source: Aberdeen Group and Gartner, 2007 wrapup

39. BPM SAP ARIS workshop, 2007 © Y. Antonucci Trends: BPM Strategies Gartner Group 2005 wrapup

40. BPM SAP ARIS workshop, 2007 © Y. Antonucci For more information on ARIS BPM: IDS Scheer BPM home page: http://www.ids-scheer.com/us/services/aris-for-sap- netweaver.htm http://www.ids-scheer.com/us/services/aris-for-sap- netweaver.htm SAP Business Process Expert Community on SDN: https://www.sdn.sap.com/irj/sdn/developerareas/bpx For IDS Scheer Software Purchasing information for Universities: Contact: Mark Hogan Phone: +1 610-854-6858. Email: mark.hogan@ids-scheer.commark.hogan@ids-scheer.com

41. BPM SAP ARIS workshop, 2007 © Y. Antonucci THANKYOU Yvonne Lederer Antonucci yantonucci@mail.widener.edu http://www2.widener.edu/~yantonuc http://www.msmt.widener.edu/bpi/