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Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 1 Prof. Dr. Hans-Jürgen.

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Presentation on theme: "Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 1 Prof. Dr. Hans-Jürgen."— Presentation transcript:

1 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 1 Prof. Dr. Hans-Jürgen Scheruhn http://hscheruhn.hs-harz.de Hochschule Harz Wernigerode University for Applied Sciences Online Process Management Elective at the Gisma Business School

2 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 2 This course covers... - management aspects - a lot of hands-on experience with the world leading Business Process Modeling tool named ARIS - some touches on using SAP ERP (R/3), the world leading Business Software

3 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 3 During this course...... we will run at least once through the process life cycle - of a sales scenario (our business case) - take several business roles like: Manager, Consultant, employee (Sales, Procurement,Finance), customer, process controller (Business Activity Monitoring) - access corresponding ARIS and SAP ERP apps via role specific Internet Portals

4 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 4 Everything should be available online... - course information / materials - (access to) all applications - questions and answers - demo assignments

5 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 5 The Campus of Harz University Hamburg Munich Berlin Wernigerode Magdeburg. Walldorf

6 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 6 Miami Havanna Wernigerode Sydney Hannover Alicante Auckland Brisbane Magdeburg Chicago Santa Clara International E-Business Scenario Lüneburg

7 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 7 Students presenting project results at the CeBIT Fair

8 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 8 Process Life-Cycle online 1.Strategic- planning 5. Process- controlling 2. Process- design 3.Implemen- tation Enterprise Architect Portal Controller Portal Balanced Scorecard Company internal and external Process Integration Modelling As-Is and To-Be Status Integration Portal 4.Process- execution Customer / Employee Portal Company internal and external Process Control Management Portal Company internal Process Monitoring

9 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 9 Reference to OPM Script 2. Business Process Life Cycle 2.1 Strategic Planning / Management Portal 2.2. Business Process Design / Enterprise Architect Portal 2.2.1 Business Process Identification 2.2.2 Documenting the As-Is Status 2.2.3 Analysis of the As-Is Status 2.2.4 Documenting the To-Be Status 2.3 Business Process Implementation / Integration Portal 2.4.Business Process Execution / Employee / Customer Portal 2.5 Monitoring / Business Process Controlling / Controller Portal

10 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 10 Our Business Case assumptions 1(3) Actors : - A company, that makes and distributes hard- and software, its managers, controllers and employees taking different operational business roles - Customers of the company - Consultants of the company

11 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 11 Companys Resource flows : - Goods / services, finance, information Companys existing business processes / rules : - source / make / deliver logistics Companys Vision : - We want to be No. 1 in software and hardware sales within 2 years ! Company`s Mission : -We want our customers to benefit from our products and to add value to their business Our Business Case assumptions 2(3)

12 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 12 Companys Strategy : - Enterprise internal integration - Enterprise external integration (extended) Companys Business Objectives / Benefits : - drive profitable growth, build strong customer relationship,... Companys Business Objectives / Potential Perspective : - (Online Process Management) - integrate Internal B2B application (using SAP ERP) - i ntegrate External B2B application (extended) Our Business Case assumptions 3(3)

13 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 13 ARIS Platform – Market Leadership Study ranks IDS Scheer in a global leading position in the field of Business Process Analysis. (BPA) Magic Quadrant for BPA (Q3, 2008) since 1997 Leading BPM software worldwide Industry standard for BPM Over 10 years of innovation Available in 25+ languages Winner of leading tool evaluations Patented technology Completely Web-based Supports numerous industry standards (BPEL, BPML, UML, etc.) Strategic partnerships with enterprise platform providers - SAP, Oracle and Microsoft Forrester evaluated leading business process modeling tool products found that IDS Scheer clearly leads the market. Business Process Modeling Tools Wave (Q1, 2009) 13 © IDS Scheer AG www.ids-scheer.com

14 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 14 Architecture of Integrated Information Systems (ARIS) Organization View Data View Process View © Prof. Dr. A.-W. Scheer Function View

15 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 15 Value-Added Chain Diagram Process View at Core Level / as-is-status

16 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 16 BSC Cause-and-effect-diagram e-Business Scenario Diagram eEPC Value-added chain diagram Process View

17 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 17 Function tree Function View at Core Level

18 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 18 Function tree Objective diagram Function View

19 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 19 Organizational chart Organization View at Core Level

20 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 20 Organizational chart Organization View at Overview Level

21 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 21 Organizational chart Organization View at Detailed Level

22 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 22 Organizational chart Organization View

23 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 23 Technical Terms Model Data View at Detailed Level

24 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 24 Technical Terms Model Data View

25 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 25 eEPC Process View at Detailed Level / as-is-status

26 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 26 Process View BSC Cause-and-effect-diagram e-Business Scenario Diagram eEPC Value-added chain diagram

27 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 27 Core Level / as-is-status © Prof. Dr. A.-W. Scheer

28 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 28 Overview Level / as-is-status © Prof. Dr. A.-W. Scheer

29 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 29 Detailed Level / as-is-status © Prof. Dr. A.-W. Scheer

30 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 30 BSC Cause-and-effect- diagram Process View at Overview Level / to-be-status

31 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 31 Process View BSC Cause-and-effect-diagram e-Business Scenario Diagram eEPC Value-added chain diagram

32 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 32 Objective diagram Function View at Overview Level / to-be-status

33 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 33 Function tree Function View Objective diagram

34 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 34 Value-added chain diagram Process View at Overview Level / to-be-status

35 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 35 eEPC Process View at Detailed Level / to-be-status

36 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 36 E-Business scenario diagramm Process View at Overview Level / to-be-status

37 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 37 e-Business Scenario Diagramm eEPC Process View BSC Cause-and-effect-diagram Value-added chain diagram

38 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 38 To-be-status / Core Level © Prof. Dr. A.-W. Scheer

39 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 39 Overview Level / to-be-status © Prof. Dr. A.-W. Scheer

40 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 40 Detailed Level / to-be-status © Prof. Dr. A.-W. Scheer

41 Prof. Dr. Hans-Jürgen Scheruhn | Online Process Management Hochschule Harz Wernigerode University for Applied Sciences 04.12.2009 41 Technical terms Model Function tree e-Business Scenario Diagramm eEPC ARIS - House BSC Cause-and-effect-diagram Value-added chain diagram Objective diagram Organizational chart

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