1. APICS Certified Supply Chain Professional (CSCP) Program

2. Sample Agenda APICS The Association for Operations Management
APICS CSCP Program
APICS CSCP Exam Preparation
APICS CSCP Exam
Questions

3. About APICS The Association for Operations Management

4. APICS The Association for Operations Management
Is the global leader and premier source of the body of knowledge in supply chain and operations management.
Founded in 1957 and serving more than 35,000 members globally.
Additional notes for presenter:
APICS education and certification programs are recognized worldwide as the standard of professional excellence in production and inventory management, operations management, and supply chain management.

5. APICS Mission
APICS builds and validates knowledge in supply chain and operations management. We enable our community of members, affiliates, and customers to lead in the global marketplace.

6. APICS Membership The APICS membership community worldwide
More than 230 North American chapters and 70 International channel partners
More than 35,000 members
Represents 20,000 manufacturing and service industry companies
By joining APICS, professionals keep up-to-date on industry best practices, new technologies, and proven techniques.

7. APICS Global Presence

8. Partial APICS Client List3M
Abbott
Addax
Apple
BASF
Boeing
Boston Scientific
Bristol-Myers Squibb
Cisco Systems
Coca-Cola
Dow
DuPont
General Electric
General Motors
GlaxoSmithKline HP
IBM
Intel
Johnson & Johnson LG
Mercedes
Merck
Microsoft
Nestle
Novartis
Oracle
P&G
PepsiCo
Pfizer
Saudi Aramco
Tyco
Unilever
Wipro
Get updated list from APICS

9. APICS Operations Management Body of Knowledge
The APICS Operations Management Body of Knowledge (OMBOK) Framework is the basis for global industry standards in supply chain and operations management
The APICS Dictionary establishes accepted terminology including more than 4,000 terms for inter-organizational communication
Standard terminology = clear communications = better solutions

10. APICS Education
Create consistency and foster collaboration through shared best practices and common terminology
Reduce inventory and overhead costs
Acquire ERP functional expertise to increase efficiency
Improve contractor management processes

11. APICS Certification Programs
APICS Certified in Production and Inventory Management (CPIM ) Demonstrates an in-depth understanding of internal operations
APICS Certified Supply Chain Professional (CSCP) Provides a broad view of your company’s entire global supply chain
Presenter intro to slide:
APICS’s world-renowned certification programs provide operations management professionals with relevant, essential education and equips them for today’s fast-changing marketplace.

12. APICS Certification Relationship
APICS CPIM
APICS CSCP
Internal focus
Primarily manufacturing operations
Depth within specific manufacturing, service, and operations topics
External focus
Encompasses entire supply chain—including suppliers and customers
Breadth across many topics, including globalization, IT enablement, logistics, service industry, and more
Slide 48 shows a diagram – you may choose to insert here

13. About the APICS CSCP Program

14. What is the APICS CSCP Program?
Professional development, education, and certification program
First certification program to focus on the entire global supply chain
The global standard in supply chain education and certification since its introduction in 2006

15. Benefits of APICS CSCP Education
This world-renowned program benefits professionals and their employers by
Aligning global supply chain strategies with business objectives to streamline operations and drive profits
Helping professionals gain knowledge and practical applications to effectively manage global supply chain activities.
Demonstrating mastery of the concepts that create consistency and foster collaboration through best practices, common terminology, and corporate-wide communication.
Increasing employee on-the-job confidence and loyalty to employer that invests in training
Text heavy slide that could be broken down into more slides as deemed appropriate by presenter

16. Industry Acceptance of APICS CSCP
APICS CSCP designees earn 11% percent more than their uncertified counterparts
15 of the 2011 Supply Chain Top 25 support APICS CSCP education
Source for money earned stat:
Operations Management Employment Outlook
Purchasing.com
12 of the 2010 Supply Chain Top 25 support APICS CSCP education
2011 marks the seventh year of our annual Supply Chain Top 25 report. The goal of this research has always been to raise awareness of the supply chain discipline and how it impacts business.
The Top 5 include three mainstays — Apple, Dell and P&G — and two that joined the list for the first time last year—Research In Motion (RIM) and Amazon.
Four new companies joined the list this year: Nestle, Starbucks, 3M and Kraft Foods.
Four key themes emerged this year among the leaders, including how they deal with volatility, their approaches to value chain network integration, their focus on sustainable execution and their abilities to orchestrate.
Recommendations
Develop supply chain processes and methodologies throughout your trading partner network that will provide the resiliency to deliver predictable results in the face of ongoing volatility.
Supplement a clearly articulated, long-term value chain vision with strong, agile, and sustainable execution capabilities. Push your team to think differently and go beyond conventional wisdom to push the boundaries on performance levels.
Measure your supply chain as your customers experience it. Develop the capability to internalize customer needs, and proactively build customer feedback into your supply chain design.
Step back and consider the basic supply chain capabilities you need, as well as the innovations that will differentiate your performance. Ensure the sustainability of your efforts and initiatives through a constant focus on governance, change management and culture.

17. Industry Acceptance of APICS CSCP
More than 20,000 APICS CSCP Learning Systems sold
More than 14,000 APICS CSCP exams administered
More than 10,000 APICS CSCP designees in 72 countries worldwide

18. Industry Acceptance of APICS CSCP
Corporate APICS CSCP Courses:
3M, Abbott, Addax, Apple, Aramco, BASF, Boeing, Boston Scientific, Bristol-Myers Squibb, Cisco Systems, Coca- Cola, Dow, DuPont, General Electric, General Motors, GlaxoSmithKline, HP, IBM, Intel, Johnson & Johnson, LG, Mercedes, Merck, Microsoft, Nestle, Novartis, P&G, PepsiCo, Pfizer, Oracle, Tyco, Unilever, Wipro

19. What Can the APICS CSCP Program Do for Employers?
Go to apics.org/ cscpgettingstarted to download the Intel success story.
Note to presenter – This is a place holder slide --take the opportunity to talk about Intel and their success implementing APICS CSCP.
Download the success story and make copies available to the group.
Testimonial:
“APICS CSCP is the premier certification for end-to-end supply chain management. For Intel, it has provided a foundation for critical thinking and objectivity along with a proven framework for addressing business opportunities and challenges. It has also helped align Intel’s supply chain vocabulary with industry standards.”
John Dawson, CPIM, CSCP
Strategic Planning Manager
Intel Corporation
To download success story to go learncscp.com and click on the Getting Started Toolkit.

20. What Can the APICS CSCP Program Do for Employees?
Go to apics.org/ cscpgettingstarted to download the success story.
Note to presenter – This is a place holder slide --take the opportunity to talk about Keith Jawahir and his experience obtaining the APICS CSCP designation.
Download the success story and make copies available to the group.
Testimonial:
“Through the APICS CSCP program, I now have
expertise in supply chain management areas that are broader than the normal scope of my job
the availability of one, very comprehensive source of reference material that is unbiased by special interests of consultants
the ability to stay up-to-date on advances and evolution of knowledge in this field with conferences, publications, and more
and a network of contacts from different industries who have all also completed the APICS CSCP program.”
Keith Jawahir, PhD, CSCP
Manager, Operations Research, ArcelorMittal Dofasco
ArcelorMittal Dofasco largest Canadian steel manufacturer

21. Prospective APICS CSCP Candidates
Employees with direct influence on supply chain
Department and division management
Functional management
Employees in cross-functional departments
Example job titles:
Department and division management: materials, operations, logistics, distribution, and supply chain managers and directors
Functional management: systems analysts, schedulers, and planners
Employees in crossfunctional departments: finance, IT, senior management, operations, sales, and research and development
From Tracy 2009

22. APICS CSCP Exam Preparation

23. APICS CSCP Preparation Resources
APICS CSCP Learning System
Comprehensive Print Materials
The APICS CSCP Learning System contains three easy-to-understand print modules that cover the entire APICS CSCP ECM.
Five books with approximately 1,000 pages of content.
Progress check questions at the end of each section.
Organized information from more than 150 references.

24. APICS CSCP Preparation Resources
APICS CSCP Exam Content Manual – explain the importance of reviewing the ECM; it is the guide to the exam.
APICS CSCP Exam Registration Bulletin
APICS Dictionary, 13th edition
APICS CSCP Exam
Content Manual (ECM)
APICS CSCP
Certification Bulletin
APICS Dictionary

25. APICS CSCP Learning System
APICS CSCP Exam
APICS CSCP Learning System
Reflects the current APICS CSCP ECM
Organizes 150 references into approximately 1,000 pages of printed content
Combines 3 print modules (5 books) with interactive web-based tools to provide customized learning
Updated annually
*80-hour preparation investment suggested
4-hour exam
Eligibility requirements
APICS CSCP ECM
Computer-based options
Paper and pencil testing options outside North America
The APICS CSCP Learning System is APICS copyrighted material, with a single user / non-transferrable license to the online component ( for each student/user.
*Hours of preparation vary from person to person based on study habits, business experience, educational background, etc…2011 user survey found that majority of users invested anywhere from hours in prep for the exam (this includes classroom time, reading, online activities).

26. APICS CSCP Learning System Contents
Web-based study tools Access educational activities to support printed content:
Pretest
Section-specific tests
Timed posttest
Complimentary download of APICS CSCP ECM through Resource Center
Progress reports
eFlashcards
Online glossary
Resource center
The module content page is found at in the Getting Started toolkit. Suggest printing this document off and making it available to the group.
Highlight the primary module domains
Mod 1 Fundamentals of SCM
Mod 2 SC strategy, Design, and Compliance
Mod 3 Implementation and Operations

27. APICS CSCP Certification Exam
Eligibility Requirements
CPIM, CFPIM, CIRM, or C.P.M. designation plus two years of related business experience OR
Bachelor’s degree or international equivalent plus two years of related business experience OR
Five years of related business experience
Refer to apics.org/cscp for additional information, application, and exam registration dates
*Related business experience is work that directly connects to some aspect of the supply chain, including:
raw materials extraction
transportation and logistics
procurement
manufacturing
warehousing
distribution
retail
customer service
software design and support
management
sales
quality control
skilled craft work (technician)

28. APICS CSCP Certification Exam
Test information
Required eligibility and registration application
4-hour timed exam
175 multiple choice questions; 150 scored questions
Certificate and credentials provided upon successful completion of the certification exam
Maintenance information – see also diagram on slide 46
20 APICS maintenance units awarded toward APICS CPIM designation
The APICS CSCP designation has a five-year maintenance requirement
Refer to apics.org/cscp for details

29. APICS CSCP Instructor-led Benefits
Certified instructors are industry practitioners with high level of real-world experience
Networking opportunities with peers from a variety of industries
Convenient hours and a paced course for busy professionals
Set schedule to keep participants on track
Group reports option to track participant progress

30. APICS CSCP Instructor-led Courses
Financial investment
APICS CSCP course fees and schedule <<include pricing and date information if applicable>>
APICS CSCP program: apics.org/cscp
Local contact: <<fill in other information as necessary>>

31. Get Started Today!
Visit apics.org/ cscpgettingstarted where you will find resources to help you get started with your APICS CSCP designation.
Great resource for finding information on CSCP

32. Taking the APICS CSCP Exam

33. Prepare for the Exam Sufficient time needed
Create a study plan and stick to it
40–80 hour study time investment
40 percent of successful APICS CSCP candidates surveyed said they studied 75 or more hours

34. APICS CSCP Certification Exam
Submit an eligibility application
Exam options
Paper-and-pencil (offered primarily outside North America)
Computer-based testing (offered in North America and some sites outside North America)
Decide when to take the exam and register
Use existing resources
APICS CSCP Exam Registration Bulletin (for your geographic region)
APICS CSCP Exam Content Manual

35. Take the Exam
Worldwide 2012 computer-based testing (CBT) exam dates and deadlines
Exams offered
Exam window
Reservations open
2011 and 2012 exam versions
April 7–May 19, 2012
February
2012 exam version only
June 30–August 11, 2012
May
December 1, 2012–January 12, 2013
September 29, 2012
Visit apics.org/cscp to learn more. Note: Eligibility applications must be received two weeks prior to exam dates.

36. Take the Exam Worldwide
2012 paper and pencil exam dates and eligibility deadlines
Exam date
Eligibility deadline
March 17, 2012
January 20, 2012
June 23, 2012
April 27, 2012
December 15, 2012
October 19, 2012
Visit apics.org/cscp for more information.

37. Visit apics. org/cscp to learn more about this valuable program
Visit apics.org/cscp to learn more about this valuable program. Questions?

38. Additional Slides APICS member benefits
APICS CSCP benefits and global presence
Additional testimonials about APICS CSCP
Diagrams and details about the APICS CSCP body of knowledge and APICS CSCP Learning System

39. Member Benefit Highlights
Members-only savings on APICS courses, certification exams, conferences, and more
APICS online events
APICS publications, e- newsletters, and more
Career resources
APICS conferences
Channel partner and social networking opportunities

40. APICS Publications APICS magazine APICS Dictionary
APICS Operations Management Body of Knowledge (OMBOK) Framework
Production and Inventory Management Journal
apics.org/resources

41. Upcoming APICS Conferences
APICS Asia Supply Chain & Operations April 5–6, 2012, Shanghai, China
2012 APICS International Conference & Expo October 14–16, Denver, Colorado, USA
Best of the Best Sales and Operations Planning Conference May 10–11, 2012, London, England June 14–15, 2012, Chicago, Illinois, USA
Visit apics.org/events to learn more.

42. APICS CSCP Benefits to Organizations
APICS CSCP helps organizations by
Creating common understanding, vocabulary, processes, and frameworks within their entity to address their supply chain challenges and opportunities
Boosting productivity, collaboration, and innovation
Enable interdepartmental movement through collaboration and a consistent foundation
APICS CSCP helps your employees
Design successful supply chain strategies using global standards and common terminology
Effectively manage supplier and customer relationships
Enhance logistics, technology, and data integration to improve performance
Increase customer satisfaction and bottom-line results
Slide 42 & 43 are text heavy; suggest customizing the slides to fit your audience and speak to the bullets rather than listing everything here.
These are benefits the corporation will receive but they can also be put in the context of these are what an employee can do for their employer as well if you are addressing a group of individuals vs. a corporation.

43. APICS CSCP Benefits to Individual Employees
APICS CSCP helps employees develop
Competencies to manage complex worldwide supply chain activities involving suppliers, plants, distributors, and customers in a global environment
Proven knowledge and organizational skills to strategically streamline operations
APICS CSCP designees have the knowledge and skills to
Positively affect lead times, inventory, and bottom-line profitability
Interact with existing resources and your ERP system to increase the efficiency of the workplace environment
Create consistency and foster collaboration through best practices, common terminology, and corporate-wide communication
Achieve greater confidence and industry recognition
Be careful on both this slide & the prior: If you are addressing a group of individuals … they want to hear how CSCP can allow them to gain additional skills & move up/around in their career. Sell career fulfillment & differentiation. If you’re addressing a corporate group you’d want to position these employee skills as how they will benefit the corporation, instead of putting the focus on how they could help the individual move to another organization.

44. What Can the APICS CSCP Program Do for Employees?
Note to presenter – This is a place holder slide --take the opportunity to talk about Michael Morris and his experience obtaining the APICS CSCP designation.
Download the success story and make copies available to the group.
For the entire success story, visit apics.org/ cscpgettingstarted
Testimonial:
“Through the APICS CSCP program and certification, I gained the knowledge to move into a different position within the company — I was promoted into a newly created position. The APICS CSCP helped me to increase my worth and, not only stay with my present employer, but also to receive a promotion and a new career path.”
Michael Morris, CSCP Senior Forecaster, Yokohama Tire

45. APICS Locations Worldwide
Europe, Middle East, and Africa
Austria
Belgium
Bulgaria
Denmark
Egypt
France
Germany
Ireland
Italy
Jordan
Lebanon
The Netherlands
Poland
Portugal
South Africa
Spain
Sweden
Switzerland
Tunisia
Turkey
United Kingdom
Central and South America
Argentina
Brazil
Costa Rica
Dominican Republic
Asia-Pacific
Australia
China
India
Indonesia
Korea
Malaysia
New Zealand
Singapore
Taiwan
Thailand
North America
USA
Mexico
Canada
Redo: Separate Europe from Middle East & Africa

46. APICS CPIM Maintenance Points for APICS CSCP Participation
Successful completion* of the APICS CSCP Learning System earns 30 APICS Maintenance Points.
up to 40 points
Successful completion of an instructor-led course earns 1 point per contact hour up to a maximum of 40 points.
20 points
Passing the APICS CSCP certification exam earns an additional 20 APICS Maintenance Points.
Up to 60 points The maximum Maintenance Points allowed is 60 points (40 contact hours plus 20 points for passing the certification exam)
*Successful completion is defined as earning 80% or higher on the Learning System online post-test.

47. What People are Saying about APICS CSCP
“The APICS body of knowledge helped empower our employees to make strategic decisions that support the company’s overall success, increasing on- time delivery by nearly 50 percent.” Kristie Huntress, Global Business Process Manager , Dow Corning “The APICS CSCP program is very useful in designing, introducing, and implementing cost reduction programs during these times of economic downturn. By looking beyond just the costs related to procurement and reviewing all real costs within the total supply chain, I’ve gained tremendous insights that often resulted in impressive opportunities to reduce various costs in the entire supply chain.” John van Veen, CSCP, Procurement Consultant, Benefit Value by Procurement “The CSCP program proves a good framework to tackle operational and tactical issues and provides a strong foundation to improve on a more strategic level.” Director Supply Chain Management, Johnson & Johnson
Text heavy slide that would be too difficult to read if left as is; consider sharing a success story if time permits

48. 48

49. Where Does APICS CSCP Fit into the Global Supply Chain?
Supplier relationship
management
Your company
Customer relationship
APICS CSCP: Global supply chain
Implement strategic sourcing and alliances
Manage risk and enhance supplier performance
SRM performance metrics
SRM technology and SRM outsourcing
Recognize the fundamentals of green supply chain initiatives
End-to-end supply chain management fundamentals
Align supply chain strategy to corporate strategy
Performance metrics, security and compliance issues
Information technology enablement and ERP leverage
Global logistics, optimization tools, e- business
Integrated customer-supplier relationship management
Strategy by customer type and segment
Role of information technology
Measuring CRM performance
Outsourcing CRM

50. The APICS CSCP Learning System
Print modules Three modules with approximately 1,000 pages reflect the most current APICS CSCP Body of Knowledge: 1. Fundamentals of Supply Chain Management 2. Supply Chain Strategy, Design, and Compliance 3. Implementation and Operations
Web-based study tools
Access educational activities at LearnCSCP.com to support printed module content:
Pretest
Section-specific tests
Post-test
Progress report
eFlashcards
Online glossary
Resource Center
Complimentary download of APICS CSCP ECM

51. The APICS CSCP Learning System
Great resource for learning about the entire program – Encourage prospective students to try the Free Demo where they can take a guided tour and experience the software.

52. The APICS CSCP Learning System
Highlight
The Introduction to CSCP; the Pre-test for gaining a base line understanding of content; Practice Exam (Pearson Vue simulator), etc.

53. The APICS CSCP Learning System – Module 1
Highlight section quizzes, eFlashcards and Learning Activities

54. The APICS CSCP Learning System – Module 2

55. The APICS CSCP Learning System – Module 3

56. The APICS CSCP Learning System - eFlashcards

57. The APICS CSCP Learning System - Glossary
Searchable glossary

58. The APICS CSCP Learning System – Comparison Report

59. The APICS CSCP Learning System – Pre-Test Attempt Report

60. The APICS CSCP Learning System – Best Test Missed Question Review Report

61. The APICS CSCP Learning System – Best Test Score Report

62. The APICS CSCP Learning System

63. The APICS CSCP Learning System – Group Reports

64. The APICS CSCP Learning System – Group Reports

65. The APICS CSCP Learning System – Session Enrollment Report

66. The APICS CSCP Learning System – Comparison Report

67. The APICS CSCP Learning System – Pre-Test Breakdown by Section

68. The APICS CSCP Learning System – Best Test Score Report

69. The APICS CSCP Learning System

70. The APICS CSCP Learning System
Web-based tools formatted for:
iPhone
iPad
Blackberry
Palm Pre
Windows Mobile
Google Android

71. LearnCSCP.com Online Access Extension
1 year – from learner’s first login date
One time extension to exam date/window
Proof of exam registration/voucher required