1. HUERTAS JUNIOR COLLEGE Caguas, Puerto Rico BUSINESS ENGLISH COURSE OUTLINE ING 1033 Prof. Nilda González

2. Vision Be an educational institution with excellence in teaching and service for the development of its members’ abilities for the benefit of the community. Mission The mission of the Institution is to facilitate the acquisition and development of intellectual, technical, and humanistic skills to individuals from different population sectors for the formation of a whole and productive individual facing the demands of the job world in a changing society. Vision Be an educational institution with excellence in teaching and service for the development of its members’ abilities for the benefit of the community. Mission The mission of the Institution is to facilitate the acquisition and development of intellectual, technical, and humanistic skills to individuals from different population sectors for the formation of a whole and productive individual facing the demands of the job world in a changing society.

3. Course Description This course is designed to prepare students for the bilingual business community. It includes the study of the basic principles of business communication. Emphasis is given to writing different types of business letters, developing skills in writing the business message, and using business vocabulary appropriately.

4. Course Description This course will be delivered using a hybrid learning format. Students meet in the classroom according to the calendar distributed by the instructor. Students will submit various assignments by email. Use of the Internet for research, discussion forums, and blogs are activities included in the course.

5. General Objectives Communicate clearly, concisely, and effectively in written context. Apply correct vocabulary and common expressions used in different types of business messages. Write different types of business letters applying writing techniques. Communicate effectively through electronic formats (email, forums, and blogs). Expand their vocabulary through the use of a thesaurus and tools included in Word and others located on the Internet.

6. Specific Objectives Identify language tools available on the Internet and in Word. Increase their vocabulary through the use of a thesaurus to identify synonyms. Compose correct business messages selecting appropriate words to convey desired meaning. Write coherent, persuasive, and courteous messages using positive language, modern expressions and a modern style.

7. Specific Objectives Write business letters applying the correct format, style and wording for various situations. Compose business communication that responds to given situations. Identify writing skills that need improvement. Communicate electronically through email.

8. Textbook Lougheed, L. (2003). Business correspondence: A guide to everyday writing. 2 nd edition. White Plains, NY: Pearson Education.

9. Electronic Resources Business Communication Today (2008). Pearson Education. http://wps.prenhall.com/bp_bovee_bct_8/ http://wps.prenhall.com/bp_bovee_bct_8/ Retrieved on May 9, 2010. The Writing Center (2009). The University of Wisconsin – Madison. http://writing.wisc.edu/Handbook/ http://writing.wisc.edu/Handbook/ Retrieved on May 9, 2010.

10. Electronic Resources The Writing Center (2010). University of North Carolina at Chapel Hill. http://www.unc.edu/depts/wcweb/ http://www.unc.edu/depts/wcweb/ Retrieved on May 9, 2010. Purdue Online Writing Lab. (2010). Purdue University. http://owl.english.purdue.edu/owl/resource/653 /01/ http://owl.english.purdue.edu/owl/resource/653 /01/ Retrieved on May 9, 2010.

11. Course Materials English / Spanish Dictionary Thesaurus (Optional) Textbook Access to computer Email account Access to the Internet

12. Course Contents Introduction – Expectations for the course – Goal Setting Exercise – Using Huertas Portal and other technologies Principles of Communication Expanding Your Vocabulary The Writing Process

13. Course Contents Using Electronic Tools for Writing – Using MS Word for proofreading – Dictionaries – Tools on the Internet Oral Business Communication – Telephone Skills – Planning Meetings – Making Presentations

14. Business Messages Memos, Notices Letters – Parts of the business letter – Letter Styles – E-mail – Faxes – Inquiry Letters – Order Letters – Claim and Adjustment Letters

15. Employment Process Understanding job advertisements Cover letters Resume Interviews

16. Evaluation Criteria Vocabulary Quizzes20% Assignments20% Writing Process Assignments25% Discussions10% Tests25%

17. Contact Information Professor Nilda González ngonzalez@huertas.edu ngonzalez.huertas@gmail.com Phone: 787-746-1400 Ext. 1801 Monday – Friday 8:00 a.m. – 4:00 p.m.