1. Rapid Training Development Using Recording Software Session #25230 March 10, 2008 Alliance 2008 Conference Las Vegas, Nevada

2. 2 Your Presenter(s) Martha Steinacker One year at ASU as ID 15 years in ID, Multimedia B.A. in Art, M.Ed. Adult Ed & Ed Tech Paul Stoll 1.5 years at ASU 13 years at Intel B.S. in Psych, M.S. in ISD

3. 3 Arizona State University  70,000 students  10,000 employees  4 campuses  Online partnership with other state schools; NAU, UofA

4. 4 ASU and Oracle Implemented PeopleSoft Version 8.9 in 2 years, under $20 million HR Student Admin CRM EPM Next version – Fusion

5. 5 Products Developed Team of 3 implemented training Developed 54 courses Delivered 250 ILTs to 3000+ employees over 4 campuses Over 9000 employees took the online version of our courses.

6. 6 Overview Go-live is approaching, the content experts are busy cleaning data, testing pages, discussing business processes – and training hasn’t been developed.

7. 7 Overview In this workshop we will share what we have done to create training material quickly with a minimum impact to the Content Expert's time.

8. 8

9. 9 UPK, Captivate, Camtasia We use these tools to speed development. They also provide these benefits. Experiential Learning Simulating the software provides a mind body connection to it Interactivity Engages the learner Multimodal Information Supplements the experiential learning

10. 10 The following are not definitive statements about the software. They are things we’ve experienced while using the software.

11. 11 Summary Usage of UPK + Positives Do-it = context sensitive help Included in base price Great interactivity Multiple modes - Negatives LMS wrapper Full screen (people have varied resolutions) Difficult to share work (import) Secret learning curve

12. 12 About UPK Advantage Can add the “Do It” mode to the Help menu in PeopleSoft.

13. 13 About UPK Simulations Users drill down into an LMS to view interactive material.

14. 14 Summary Usage of Captivate + Positives $200.00 Price tag Great interactivity Multiple modes Any screen size Easy to share and distribute No LMS wrapper - Negatives No link to help Some instability Secret learning curve

15. 15 Captivate Example

16. 16 Summary Usage of Camtasia + Positives Connection to a human Simultaneous content gathering $299 Can be used for screen capture or video Dual screen No wrapper - Negatives Less interactive No context sensitive link to help Need specialized equipment?? Single mode

17. 17 Camtasia Example As posted on the ASU Training LinkASU Training Link

18. 18 Present Usage Camtasia use will increase in the future.

19. 19

20. 20 Development Process 1) Design the training 2) Record with Content Expert (C.E.) 3) Edit/Correct/Polish recording 4) C.E. reviews material 5) Pilot materials 6) Edit (as needed) 7) Publish in various forms C.E. You 0 Hours

21. 21 Total Development Time Way time saved: Visit C.E. w/laptop record procedures with Captivate. Clean up procedures, post Review with C.E. 4 Hours 11 Hours C.E. You

22. 22 1 hour with C.E. to analyze & design (audience, tasks, ID etc) Document the design See design document handout. C.E. You 1 Hour 3 Hours

23. 23 Way time saved – Take laptop to C.E., record procedures with Captivate. 3 Hours 5 Hours C.E. You

24. 24 3 Hours 5 Hours C.E. You

25. 25 3 Hours 7 Hours C.E. You

26. 26 4 Hours 8 Hours C.E. You

27. 27 4 Hours 11 Hours C.E. You

28. 28 4 Hours 11 Hours C.E. You

29. 29 Job Aid/Step-by-Step BPG Simulation 4 Hours 12 Hours C.E. You

30. 30 Questions?

31. 31 Contacts Martha Steinacker, M.Ed. Instructional Designer University Technology Office Arizona State University E-mail: Martha.Steinacker@asu.edu Paul Stoll, M.S. Manager, DEV, CRM Support University Technology Office Arizona State University E-mail: Paul.Stoll@asu.edu

32. This presentation and all Alliance 2008 presentations are available for download from the Conference Site Presentations from previous meetings are also available