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HCM Cloud Case Studies Dell’s HCM Cloud Evolution Diane Paquet

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Presentation on theme: "HCM Cloud Case Studies Dell’s HCM Cloud Evolution Diane Paquet"— Presentation transcript:

1 HCM Cloud Case Studies Dell’s HCM Cloud Evolution Diane Paquet
Director, HR Business Architecture and Technology

2 Business-class connected solutions Flexible, next-gen services
Dell business units design products, solutions and services that work “better together” to meet customers’ needs. Optimized enterprise Dell Enterprise Solutions help customers realize an optimized enterprise with data center solutions that are easier to buy, use and grow. Business-class connected solutions Dell Client Solutions provide commercial customers and consumers with a complete range of highly reliable, secure and manageable solutions to help them achieve in work and play. Flexible, next-gen services Dell Services and Dell SecureWorks offer a comprehensive portfolio and access to more than 42,000 professionals in over 90 countries. Value-added software Dell Software offers scalable, integrated business and enterprise software to make it easy to secure and manage networks, applications, systems, endpoints, devices and data. Data center solutions Servers Storage Networking Management Applications/workloads Tablets Laptops Workstations Desktops Thin and cloud clients Peripherals Data center/cloud Data backup and recovery Information management Mobile workforce management/BYOD Security Proactive support Consulting/deployment App/cloud/managed BPO Innovation Security

3 More than 100,000 Dell employees around the world serve customers wherever they need us.
EMEA 17,000 North America 40,000 St. Petersburg APJ 43,000 Limerick Moscow Cork Bracknell (Satellite Site) Lodz Eden Prairie Paris Frankfurt Portland Nashua Chicago Santa Clara New York Silicon Valley Aliso Viejo Washington D.C. Tokyo Austin Tel Aviv Chengdu Austin / Round Rock Shanghai Dubai Noida Xiamen Taipei Mexico City Bangalore Zhuhai Chennai Singapore Penang Hortolandia Sao Paulo Sydney Latin America 8,000 Design Centers Manufacturing Solution Centers 7

4 Dell’s HR Cloud Evolution
Horizon 2 Process Convergence Replacement of home grown tools with “industry standard” solutions. Integrated talent management suite Expanded Cloud Footprint, but Core and Reporting remain on premise Primarily focused on HR processes Moving from paper to process automation Largely home grown solutions Very siloed solutions First exposure to SaaS with Recruiting Horizon 1 Process Automation Business Focus Time

5 Dell’s Oracle Cloud Footprint
2004 2009 2011 2013 Social Sourcing Connecting social media with the ATS. Highest utilization in the US, India, and Panama 2015 Taleo Recruiting Taleo Onboarding Taleo Performance Fusion Comp 18 month phased delivery in 63 countries and 7 CS languages Electronic signature and electronic document collection. US, Panama, Mexico, Brazil, Canada, India Integrated talent management suite provided seamless experience from candidate to new hire. First exposure to the Fusion platform. Dell/Oracle Timeline Leveraging the reach of Dell Employee’s networks for sourcing. Industry leading compensation capability. Originally hosted on Dell Servers, quickly moved to SaaS Solution implemented in 15 weeks US cost savings alone proved biz case Ability to implement an individual module was highly desirable. Chose Top Provider, not lowest cost Very rapid user adoption

6 Dell’s HR Cloud Evolution
Horizon 3 Business Enablement Horizon 2 Talent Supply Chain and Workforce Planning rising in importance Business processes are crossing functional boundaries End-to-end solutions are required to support business functions Leadership expects speed and agility when delivering solutions Process Convergence Replacement of home grown tools with “industry standard” solutions. Integrated talent management suite Expanded Cloud Footprint, but Core and Reporting remain on premise Primarily focused on HR processes Horizon 1 Business Focus Process Automation Moving from paper based to process automation Largely home grown solutions Very siloed solutions First exposure to SaaS with Recruiting Time

7 The Next Chapter Driving Business Strategy HCM as an Enabler of: 3 2 1
The next chapter in HCM evolution is move beyond simply supporting HR processes and programs but to focus on driving business strategy. We believe an integrated cloud based HCM solution is the key to that strategy. 3 Long Term Company Performance Driving business strategy. 2 Business Enablement Enabling the Dell business to achieve it’s full potential by driving business performance 1 Dell’s People Strategy Dell’s people strategy is outcome-focused to accelerate company performance. HCM as an Enabler of: Drive breakthrough performance and simplify what we do Make it easier to do great work Solve challenges faced by our customers, our business and our company Inspiring our people to help our customers and business achieve full potential End-to-end workforce planning capability Analytics to drive better business decision making Improved user experience and expanded self-service Process rigor for improved cost management and error reduction Managing the overall Talent Supply Chain Driving sales productivity Driving services profitability Preparing to meet the needs of the Workforce of 2020


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