1. USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does Cooperatives: What They Are and the Role of Members, Directors, Managers, and Employees United States Department of Agriculture Rural Business - Cooperative Service RBS Cooperative Information Report 11 http://www.rurdev.usda.gov/rbs/index.html

2. USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does WHAT THE COOPERATIVE MANAGER DOES

3. USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does Manager Implements board policy Advises the board Manages daily operations Hires and trains staff Sets short-range tactical goals in line with long-range plans Reports to the board Reports to members Represents the cooperative

4. USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does The Manager Understands the cooperative’s purpose and follows the policies!

5. USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does The Manager Advises the board Competitive strategy Financial management Operational efficiency New technology and equipment New products and services Policy changes needed Regulatory changes Governmental affairs

6. USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does The Manager Controls daily operations Supervises and coordinates functions Manages people, capital, and physical resources Is accountable for his performance

7. USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does The Manager Hires staff Trains and supervises Provides leadership, direction, and motivation Appraises their performance

8. USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does The Manager Sets tactical goals and implements actions, in line with the cooperative’s strategic objectives

9. USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does The Manager Reports to the board Issues and circumstances Statement of operations Balance sheet Accounts receivable, delinquent accounts Progress toward objectives Summary of operational activity Proposals for immediate or longer term consideration

10. USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does The Manager Reports to members Working contact Open house Letters Newsletter Meetings Visits Formal report at annual meeting

11. USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does The Manager Represents the cooperative In the community With other cooperatives In the industry With government officials

12. USDA, RBS, CIR 11 Chapter 4 - What The Cooperative Manager Does Cooperative Manager - A Unique Position Diplomat and Dictator Coach and Player Educator and Motivator Mediator and Magician Judge and Jury Leader and Follower Analyst and Activist