1. Survey of BLIA Members September, 2014

2. Participation  28 participants – no feedback why some members declined to participate  From initial report with 19 participants to final report with 28 the responses were less positive. Survey Results  Positives BLIA is meeting its purpose Number and location of meetings is acceptable Benefits – networking, industry contacts, industry advocating Successes – 90% of participants agreed that the BLIA was a worthy industry advocacy group  Negatives Areas for Improvement – web site content, notes of meetings, lack of new business opportunity, recruitment, needs to be more focused on addressing all members’ needs  BLIA Future Newsletters, realignment with other industry bodies (needs discussion)

3. Q1 - Is the BLIA meeting its purpose? Yes – overall 87% supportive; 12% “neutral”; 1% “disagree” Q2 - Are 4 meetings sufficient? Yes – overall 89% supportive; 7% “neutral”; 4% “disagree” Q3 - Should we hold a meeting elsewhere? Not conclusive – likely answer is “NO” Q4 - Are BLIA activities beneficial? Yes Meetings and Networking – 78% Industry Contacts – 71% Third Party Information – 57% Industry Advocating – 79% No Website and Information contained – 14% Notes of Meetings – 36% ISO Club Luncheons – 21%

4. Q5 - Does the BLIA provide value to your company? Yes Meetings and Networking – 75% BLIA Luncheons – 50% Industry Contacts – 65% Industry Representation – 75% No Notes of Meetings – 36% Third Party Info circulated – 32% New Business Opportunities – 25% Q6 - Has the BLIA Intercession been beneficial Yes – overall rating - 60% Q7 - Do you regularly attend BLIA meetings? Yes – 68% Q8 - Are we recruiting new members? No – though 15% are!!!

5. Q9 - BLIA future? Newsletters? – 75% support Realignment with other industry bodies? – 57% favourable – needs some discussion Focus should be MORE than just lunches? – 80% support A worthy industry advocacy group? – 90% favourable Q10 - BLIA Industry participants Port Terminal Operator – 32% Chemical Company/Importer/Exporter/End User – 25% Ship Owner/Operator/Agency – 18% Tank Containers/Flexi’s – 18% Port Authority/Other – 7%

6. Comments - With the decline in bulk chemical imports the BLIA needs to refresh itself to include other bulk liquid products eg refined products and LPG or join with another industry group. 9/29/2014 12:26PM - The most valuable area of BLIA is as an industry advocate for relevant infrastructure or regulatory decisions. It should lead as well as respond, and have influence in its position. If it can't achieve this as a standalone entity (and I'm not saying it doesn't), then it should consider amalgamating with other industry bodies. 9/22/2014 2:53 PM - Would welcome a return to a more focused BLIA, as in previous years, to better meet the following objective (Statement of Purpose #1): "To collectively represent the interests of companies engaged in the import, export or chartering, storage or shipping of bulk liquid cargoes in Australia on common issues." 9/16/2014 5:17 PM - Issues of product owners and users of terminals/vessels/freight/port. The association is very geared towards asset owners and not very geared to needs of ultimate customers - the product owners. 9/12/2014 12:44 PM

7. Comments - BLIA should be a strong industry advocacy group. It currently isn't with an illogical mix of members, especially port authorities. I’m Sydney based and could not comment on the BLIA involvement in the Melbourne topics, like new Tariffs and Lease. I voted no, but will distort the score if BLIA has been active there. 9/11/2014 6:48 PM - The current alignment with the ISO club in our opinion is valuable. WE would send a rep to an Adelaide meeting but doubtful on a Newcastle meeting. 4 December is poor timing for Sydney Meeting as most companies are very hectic completing for year end, should be a couple of weeks. Earlier. 9/9/2014 6:13 PM