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Microsoft Dynamics AX Technical Conference 2013
4/17/ :18 PM © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Overall store systems architecture
4/17/ :18 PM Overall store systems architecture Jeff Blucher and Yabin Liu Program Managers © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Introduction We are excited to share Microsoft Dynamics AX 2012 R3 with you… This presentation contains Microsoft confidential information Dynamics AX 2012 R3 is pre-release software and subject to change Microsoft provides no license, express or implied, in this presentation Please review and respect the disclaimer included in all printed and electronically distributed materials
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Microsoft Dynamics for Retail
Consumers Corporate Accounts Kiosk Catalog Web Stores Modern Warehouse Management Retail Headquarters Supply Chain Visibility Financials Supply Chain Integration Microsoft Confidential
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Omni-channel retailing
4/17/2017 Omni-channel retailing 3P MP Social Search FIS / FAST MPI Store Systems Web Service Interface Sales & Customer Service eCommerce CRT CRT Store Server CRT Retail Server CRT Call Center Dynamics for Retail Channel Management Catalog / Omni Channel Enrichment Merchandizing / Assortments / Pricing Promotions / Targeting Customer Mgmt Loyalty Mgmt Campaigns Order Fulfillment Financials HCM BI / Analytics Warehousing Inventory Mgmt 5 Microsoft Confidential © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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4/17/ :18 PM Store systems © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Store system components
Brick and mortar store 4 Modern POS 2 Enterprise POS 6 5 CRT Offline DB Retail Server Hardware station 3 Offline Sync CRT 1 CDX Async Client Store DB 7
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Channel databases Single database schema for both POS and online stores Data schema is mostly subset of back-office schema
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Enterprise POS A POS register (Windows 8.1, Windows 7, ...)
Store DB Machine Enterprise POS ADO.NET Store DB CRT ADO.NET Microsoft Sync Framework Microsoft Sync Framework Offline Sync Offline DB
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Enterprise POS capabilities
Process sales transactions, customer orders, real-time customer & loyalty program, flexible prices and promotions, daily operations, inventory management… Offline support with offline data sync “Drag-and-drop” designer to allow role based POS UI experience Natively integrated into AX with fault tolerance Role based in-store reports
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Enterprise POS architecture
User Interface - C# Win forms Data Manager (Ado.NET) Device Manager – C# Localization Devices Adapters Operations – C# [workflows] CDX Real-time Service Proxy Entities – C# [data binding, business logic] Commerce Runtime Tax Plugin Service interfaces and trigger interfaces – C# Plug-ins – C# Triggers – C# ADO.NET HTTP/HTTPS Channel Databases CDX Real-time (C#)
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Modern POS Retail Server Modern POS (tablets, phones...) Store DB CRT
HTTPS & WebAPI ADO.NET Store DB CRT HTTPS & WebAPI Hardware Station
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Modern POS capabilities
Process sales transactions, customer orders, daily operations, inventory management Connect to Retail Server for all business functions and data Access to peripherals through shared hardware station Role based reports
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Modern POS architecture (cross platform)
Views – HTML5/CSS/JS [platform specific UI] View-Controller - TypeScript, WinJS, DevExpress, jQuery, jqGrid, KnockoutJS [platform specific UI code behind] View-Models - TypeScript [data binding, business logic, pre-authz] ODATA Client – TypeScript, DataJS Device Manager - TypeScript [peripherals interface] Loc TypeScript, resjson Devices (PhoneGap, PointOfService ) Operations – TypeScript [workflows] Cache - TypeScript (SQLite) Platform Dependent Platform Independent Models – TypeScript [entities ] Data Manager Interface - TypeScript HTTP/HTTPS WebAPI Retail Server (C#) 14 CRT (C#) Microsoft Confidential
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Modern POS – Cross-platform & Multi form-factor
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Retail Server Retail server enables retailers and consumers to access information and perform tasks using any device, anytime, anywhere, inside and outside the physical stores.
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Retail Server architecture highlights
Retail business data and operations available to any connected device through WebAPIs Integrated with back-office: automatic data synchronization, “real-time” access to business operations Built-in manageability and smart discovery
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Retail Server architecture highlights (cont.)
Architected for both private/public cloud or on-location (in-store) deployments Support both enterprise mobility and consumer mobility inside or outside the physical store Linear scale-out model (“brick” scale-out)
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Retail Server API highlights
Rich retail data and operations Catalogs, categories, search, customers, orders, shopping carts, wish lists, returns, exchanges, discounts, promotions, trade agreements, taxes, shipping, charges, inventory availability, store locator, payment methods, reason codes, barcodes, receipts, shifts, clock-in/clock-out, receiving, picking/packing, in-store pickup etc. Exposes Commerce Runtime (CRT) to rich and thin Modern POS through WebAPI Built on .Net stack (C#) Fully extensible: from business data and operations to custom authentication providers
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Retail Server architecture w/ extensibility
CRT Database Retail Server CRT Kernel/Workflows Customer CDX (Sync) 3P Ext. CDX (Sync) 3P Ext. Promotion ODATA/REST Tax 3rd Party Extensions AX for Retail Shipping CRT APIs Plug-in Interfaces CDX (Real-time) 3P Ext. CDX (Real-time) 3P Ext. EFT / Payments 3rd Party Extensions … more … User Interface 3rd Party Extensions 3rd Party Extensions 3rd Party Plugins 3rd Party Extensions
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Data Flow
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Commerce Runtime (CRT)
Embeddable engine with retail data and operations for all channels Composition pattern for “plug-and-play” Symmetric schema across channels Integrated with Retail back-office: automatic data synchronization, “real-time” access to business operations Built on .Net stack (C#) Fully extensible
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Hardware station Allow peripherals (printer, cash drawer, pinpad, scale) to be shared for modern POS Support OPOS and Windows devices Fully extensible
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CDX Async client Replicate data between AX and channel database
SQL Server based change tracking Reliable data transfer over https or streaming mode over net.tcp with reliable messaging mode IPSec or VPN no longer required, SSL to secure both https and net.tcp traffic Dynamic IP address is supported Data can be pulled from server by multiple clients in parallel
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Data Master data is managed in the back-office and replicate to channels Stores in similar geographic locations with similar items, pricing, discount etc. can be grouped to increase data processing efficiency Transaction data is created in the sales channels and pushed back into the back-office
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Data (cont.) Data to be replicated can be individualized per sales channel data group Replication based on customizable schedule CDX Real-time service provides direct access to back-office functions
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Topology – in store HQ Store WAN Dynamics AX Retail Server (in store)
Back-office workstation Private LAN WAN Store Retail Server CRT Plug-in Interfaces Kernel/Workflows Shipping 3rd Party Plugins EFT / Payments … more … CDX (Sync) 3P Ext. (Real-time) Tax Promotion Customer ODATA/REST CRT Database CRT APIs 3rd Party Extensions Modern POS Private LAN Private LAN Smart Phone Private WIFI Store database Hardware station Retail Server (in store) Enterprise POS
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Topology – central HQ Store 1 Store N WAN Retail Server (central)
Dynamics AX HQ Internet Back-office workstation Private LAN Smart Phone WAN Store 1 Store N Modern POS Modern POS Smart Phone Smart Phone Hardware station Hardware station
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4/17/ :18 PM Modern POS © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Modern POS - Goals Enable rich and immersive experiences for retailers anywhere, anytime, and on any device Based on flexible architecture that is designed to support multi-platform applications First and best on Windows Embrace and support other platforms
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Modern POS - Investments
Rich and immersive user experience Omni-channel support Windows 8 and other platforms Store operations Flexible architecture
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Modern POS – Key scenarios
POS & Clienteling Customer orders Daily operations Store inventory Role based layouts and tasks
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Microsoft Dynamics AX Technical Conference 2013
4/17/ :18 PM Demo © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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4/17/ :18 PM Q & A © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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THANK YOU for attending!
4/17/ :18 PM THANK YOU for attending! Your feedback is extremely important, please complete an evaluation using one of the following options: On the fly from the mobile event app Communications Kiosks located in the Evergreen Foyer, Grand Ballroom Foyer and Regency Foyer Via the Dynamics AX Technical Conference website: © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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Disclaimer This presentation contains Microsoft Confidential Information. Microsoft may use any suggestions, comments, or other feedback that you provide for any purpose without obligation. This presentation is provided for informational and training purposes only. It represents Microsoft’s view as of the presentation date. Microsoft cannot guarantee the accuracy of any information after the presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted as a commitment on Microsoft’s part. This presentation is provided “as-is”. Microsoft Dynamics AX 2012 R3 is pre-release software under development. All dates, features, and descriptions specified are preliminary, are based on current expectations, and are subject to change at any time without notice. Sample code included in this presentation is made available AS IS. THE ENTIRE RISK OF THE USE OR THE RESULTS FROM THE USE OF ANY SAMPLE CODE REMAINS WITH THE USER. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. NO LICENSE (EXPRESS OR IMPLIED, BY ESTOPPEL OR OTHERWISE) TO ANY INTELLECTUAL PROPERTY RIGHTS IS GRANTED BY THIS PRESENTATION. © 2014 Microsoft Corporation. All rights reserved.
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4/17/ :18 PM © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION. © 2013 Microsoft Corporation. All rights reserved. Microsoft, Windows, and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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