1. www.islamicbankingcourses.com 1 Challenges facing Islamic Banking and Finance Education : A Programme for Action Brian Kettell Islamic Banking Training

2. www.islamicbankingcourses.com2 Challenges for the Industry 1. What are the Training Needs ? 2.What are the Training Objectives ? 3. What are the Instructional Principles ? 4.What should the Course Content be ? 5.How should the Content be delivered ? 6.How should the outcomes be Evaluated ? 7.What makes a good Trainer ?

3. www.islamicbankingcourses.com3 Training Development Process

4. www.islamicbankingcourses.com4 1. Determining Training Needs

5. www.islamicbankingcourses.com5 The Purpose of Training Why is training needed? Provide new skills? Provide new information/knowledge? Address a problem? Improve job performance? The purpose determines the approach

6. www.islamicbankingcourses.com6 Be Clear on Benefits Who will benefit? Why will they benefit? How will they benefit? When will they benefit?

7. www.islamicbankingcourses.com7 Whose Needs? Organizational needs ROI, learning strategy, library goals Learner needs feeling of competence, solving immediate problems, making life easier Task needs just enough to get the job done, use the new system, etc. - no fluff

8. www.islamicbankingcourses.com8 Define the problem DESIRED PERFORMANCE (Optimal) - ACTUAL PERFORMANCE (Actual) =POSSIBLE TRAINING NEED Describe Discrepancy P. 31

9. www.islamicbankingcourses.com9 What are the Training Needs of the Islamic Finance industry ?

10. www.islamicbankingcourses.com10 2. What are the objectives of the training ?

11. www.islamicbankingcourses.com11 Objectives (SMART) Specific state desired results in detail Measurable (observable) use verbs that describe what trainees will learn Action describe an action that the trainee will perform Realistic achievable Time frame how long will it take the trainees to learn the skill?

12. www.islamicbankingcourses.com12 ACTION! CriticiseSelect ChooseAssess EvaluateAnalyze DecideAdjust ConstructMeasure SolveRecord DemonstrateDevelop DesignProve PrepareCompute DefineIdentify RelateName DifferentiateExplain ListDescribe CompareCite Objectives always start with an action verb!

13. www.islamicbankingcourses.com13 Competency Analysis What are competencies? Enduring characteristics of a person that result in superior on-the-job performance Areas of personal capability that enable employees to successfully perform their jobs by achieving outcomes or successfully performing tasks

14. www.islamicbankingcourses.com14 What is a competency model? Identifies the competencies necessary for each job as well as the knowledge, skills, behavior, and personality characteristics underlying each competency.

15. www.islamicbankingcourses.com15 What are the Training competences and objectives for the Islamic finance industry ? ?

16. www.islamicbankingcourses.com 16 3.Designing Instruction Methods

17. www.islamicbankingcourses.com17 Instructional Objectives Why are they important? A basis for planning the training A roadmap for the learner A basis for evaluating effectiveness of the training Will objectives ever change during the delivery of training?

18. www.islamicbankingcourses.com18 Objectives drive Content Objectives …….. Objectives …….. Section 1 …….. Section 1 …….. Section 2 …….. Section 2 …….. Section 3 …….. Section 3 …….. Section 4 …….. Section 4 ……..

19. www.islamicbankingcourses.com19 What are the instructional objectives for designing Islamic finance courses? ?

20. www.islamicbankingcourses.com20 4. Develop Course Content

21. www.islamicbankingcourses.com21 Outlining Top-down approach Outline in Word or PowerPoint Objective Topics Main points Final content

22. www.islamicbankingcourses.com22 What should be the content of Islamic Banking and Finance courses ? ?

23. www.islamicbankingcourses.com 23 5.Delivering Content *

24. www.islamicbankingcourses.com24 DELIVERING CUSTOMISED TRAINING SUCCESSFULLY “Tell me and I forget, teach me and I remember, involve me and I learn” - Benjamin Franklin

25. www.islamicbankingcourses.com Read Hear Words Watch still picture Watch moving picture Watch demonstration Do a site visit Do a dramatic presentation Simulate a real experience Do the real thing Visual Kinesthetic (Experiential) Verbal 10% of what they read 20% of what they hear 30% of what they see 50% of what they hear and see 70% of what they say or write 90% of what they say as they do a thing “Cone of Experience” People generally remember: Adapted from Wiman & Meirhenry,.Educational Media, 1960 on Edgar Dale

26. www.islamicbankingcourses.com26 If training is the answer…. Formal training Self study Technology based Job related/workplace approaches P. 40

27. www.islamicbankingcourses.com27 Exercises and Activities Get learners to do something whenever possible… Hands-on Written or oral exercise Small and whole group interactions Role-playing, simulations What should the type of activity be determined by?

28. www.islamicbankingcourses.com28 What training activities are available? Low learner involvement High content and variety of perspectives Panel Discussion May be dominated by a few participants Good focus and high involvement Case Study Passive and not stimulating Good for high content if presenter is good Lecture May be dominated by a few participants Good practice for participants and involvement Role Play Does not involve everyone Opportunity to provide feedback Demonstration ConsPros Activity

29. www.islamicbankingcourses.com29 Available Training Activities (continued) May be dominated by a few participants` Highly energizing and high participation Large Group Discussion Little participant interaction Good focus and pre-designed Video or Film May be dominated by a few participants Highly participatory and task oriented Small Group Tasks Mechanisms must be in place to ensure learning happens Allow for sensory perception if well structured Field Trips Not very stimulating Provide high content Reading ConsPros Activities

30. www.islamicbankingcourses.com30 How should the content of Islamic and banking courses be delivered? ?

31. www.islamicbankingcourses.com31 6. Evaluate effects of training

32. www.islamicbankingcourses.com32 Evaluations Evaluate based on objectives Did the participants: learn what you had planned? implement what they learned? improve their job performance ?

33. www.islamicbankingcourses.com33 After the Class Learner evaluations How did they feel about the class? Evaluate your delivery How could you improve it? Evaluate your materials design How could they be improved?

34. www.islamicbankingcourses.com34 How should Islamic Banking and Finance courses be evaluated ? ?

35. www.islamicbankingcourses.com35 7. What skills are needed for a good Trainer

36. www.islamicbankingcourses.com36 Purpose of Training is to Produce Change In… Skills how to steps Knowledge critical thinking decision making Attitudes ethics/values behaviour

37. www.islamicbankingcourses.com37 Skills Required to be a Trainer Subject matter expertise Design instructional design apply learning principles Material production graphics, layout, media creation computer experience Presentation voice, personality, technical expertise

38. www.islamicbankingcourses.com38 Personal Qualities to Look For in a Trainer Self-confidence Awareness of environment Ability to build bridges—relate old to new Organisational skills Desire to learn Ability to listen Sense of humour Communication & theatrical skills Flexibility Patience Cool head & warm heart

39. www.islamicbankingcourses.com39 It’s Ok to Have Fun! Humour Games Crosswords Icebreakers introductions questions Music

40. www.islamicbankingcourses.com40 “If you think training is expensive,try ignorance.”

41. www.islamicbankingcourses.com41 Thank you for listening