1. 3 rd Interlending and Document Delivery Workshop Document Suppliers Sharon Karasmanis La Trobe University Library

2. Subito Document Delivery German & Austrian academic & state libs Single order screen Monthly invoice - credit card accepted Register as user group 8Pdf delivery as an email attachment Copies - 5 euro, loans - 13 euro http://www.subito-doc.de/index.php

3. http://tiborder.de helpdesk@tib.uni-hannover.de Chemistry, computer science, mathematics and physics - excellent for grey literature, theses, conference proceedings, technical reports, patents and standards Request and delivery - online, fax, email or post Cost: Copy 8.50 Euro, Loan 14 Euro Urgent (24 hr) and very urgent (3 hr) service Payment: monthly invoice or deposit account

4. CISTI – Canada Institute of Scientific and Technical Information Science, technology, engineering and medicine - http://cat.cisti.nrc.ca/search http://cat.cisti.nrc.ca/search Request through Libraries Australia Document Delivery CISTI Partners include: –Canadian Agricultural Library –University of Alberta –Institut de l’information scientifique et technique (France) –Sunmedia Tokyo –Institute of Scientific and Technical Information China –Korea Institute of Scientific and Technical Information

5. Russia - Request by email to: mmba@benran.rummba@benran.ru International Exchange and Loan Dept The Library for Natural Sciences Russian Academy of Sciences ul. Znamenka, 11/11 119992 Moscow, GSP-2, RUSSIA Tel./Fax: 007-495-291-72-88 Payment 1 IFLA voucher – PDF and mail delivery

6. 130 million items – 530 miles shelving! Request by post on ALA form Prepayment required in IFLA vouchers Copy - 3 IFLA vouchers (24 euro) Loan – 5 IFLA vouchers (40 euro) Loan and copy take 4-6 weeks – postal delivery only. http://www.loc.govhttp://www.loc.gov

7. www.bl.uk Customer-services@bl.uk Excellent for worldwide journals, books, newspapers and conference proceedings Search and order online Cost: Copy £7.95, Loan £15.50, Search fee £5.75 Payment method: Monthly invoice (DA Information Services) British Library

8. British Library Newspapers

10. Japan - National Diet Library Request using NDL forms Delivery by post with the invoice Credit card accepted in Japan Yen Be aware of bank processing fee! Cost: 11 Japan yen per page = 12 cents Loans free, restricted to Library Use Only

11. Request by fax Fax Number: + 86 10 6841 9271 Postal delivery 2-3 weeks Payment by credit card and IFLA vouchers Cost: copy US$16 (credit card) Cost: copy US$20 (cheque)

12. Harvard-Yenching Library Excellent source for Asian material – over 1,000,000 volumes Request on ALA forms or email Email: hylpub@fas.harvard.eduhylpub@fas.harvard.edu Cost: Copy US$20, Loan $20 + postage

13. Questions?