1. Review
Exam 1
Chapters 1 - 5

2. Chapter 1 – MIS and You MIS, IS, and IT IS Components
Hardware
Software
Data
Procedures
People
Information and Data
Information Characteristics
Accurate: cross check
Timely: real time
Relevant
Just barely sufficient
Worth its cost
Moore’s Law
Discussion and Case Study

3. Chapter 1 - Discussion
Security: password and password etiquette (5a-b)
Ethics: misdirected information use (11a-b)

4. Chapter 1 - Case Study
Case 1-1 Computerizing the Ministry of foreign Affairs (20-21)
Case 1-2 IRS Requirements Creep (21-22)

5. Chapter 2 Purpose of Information Systems
Information Systems Purposes
Competitive Advantage
Problem Definition
Decision Making
Products
creation of barriers
Establishing alliances
Reducing costs
Customer relationship management (CRM) system
Knowledge management system (KMS)
Manufacturing Quality-Control Information System
Decision Making Dimension
Transaction processing systems (TPS)
Management information systems (MIS)
Executive information systems (EIS)
Discussion and Case Study

6. Chapter 2 - Discussion Security (27a-b) Ethics (29a-b)
Name the competitive advantages for a financial institution by implementing security system
The cost of no security for a financial institute
Ethics (29a-b)
Social impact of the digital divide
Responsibility for business and government
Opposing forces (31a-b)
Can a business survive without any IS?
Egocentric vs. empathetic thinking (33a-b)
How to apply this concept in developing and using IS?

7. Chapter 2 - Case Study
Case study 2-1Microsoft Customer Support (41-42)

8. Chapter 3 – Hardware & Software
Computer
Hardware
Input, processing, output, storage, and communication
Computer Data and Instruction
Microsoft Windows: Intel instruction set by Intel Corporation
Macintosh computers: PowerPC instruction set using Powerful PC processor
CPU (Central Processing Unit) and memory
Computer Performance
The speed of main memory
The speed and width of the data bus
Software
Operating system (OS)
Application software
Computer Virus
Type
Prevention

9. Chapter 3 - Discussion Security (53a-b) Opposing forces (57a-b)
How to enforce employees to follow the antivirus policy and procedure in any organization
State your opinions related to the statement “the viruses are developed by the antivirus software vendor”
Opposing forces (57a-b)
State your opinions related to the statement “the new computer products are the conspiracy between hardware and software vendors to ripe off consumers”
Ethics (61a-b)
State your opinions about the major impacts in terms of social, entertainment, government, and business operations by implementing the TCG/NGSCB (Trusted Computing Group/Next Generation Secure Computing Base)

10. Chapter 3 - Case Study
Case 3-1 (69-70) Wall Data IS Support: every one except 6 & 9
Case 3-2 (70-71) Dell Leverages the Internet: questions 1 & 2

11. Chapter 4 – Database Processing
Purpose of Database
Components of Database System
User, application, DBMS, and database
Multi-user Processing
Relational Database Design
Entity-relationship Model
Primary key, foreign key
Relationship (dependent and independent)
Cardinality
Normalization
Database Administration
DBA and steering committee
Database Security
Firewall, OS and DBMS patches, physical security, logical security, logs and security emergency plan
Discussion, Design, and Case Study

12. Chapter 4 - Discussion Ethics (81a-b) Opposing forces (97a-b)
What should the company do to avoid the situation at first place?
What should the company do to properly handle Kelly’s case
What should Kelly do to avoid the stated consequence after querying the database?
What could Kelly do to save his career?
Opposing forces (97a-b)
What should the DBA of car dealer do to convince every salesperson to build and use a solid sales information database?
Reflections (101a-b)
What should the DBA of any organization to handle the changing requirements for a new database?
What should the DBA of any organization to handle the new requirements for a existing database?

13. Chapter 4 - Relational Database Design
Given the following entities and their attributes
Buyer (BuyerID, BuyerName)
Owner (OwnerID, OwnerName)
Property (PropertyID, PropertyAddres, OwnerID)
Agent (AgentID, AgentName)
Sales (SalesID, BuyerID, OwnerID, PropertyID, AgentID, Price, Date)
Design a relational database
Create primary key for every entity and the necessary foreign key
Create an entity-relationship diagram

14. Chapter 4 - Case Study Assignment 22 (105)
Case 4-1 ( ): questions 1, 4, and 7 (add aircraft for 7)
Case 4-2 ( ): questions 1 and 2

15. Chapter 5 - Telecommunication & Internet Technology
Network Concepts
Protocol, wire, modem
TCP/IP-OSI Architecture
Application, transport, Internet, data link, physical
Network Types
LAN
WAN
Public Switched Data Network (frame relay, asynchronous transfer mode, and Ethernet)
Virtual Private Network
Network Comparison
Internet
Domain Name System
IP Addressing Schemes
Security

16. Chapter 5 - Discussion Problem solving (121a-b)
What are the new opportunities for the business generated by the Internet?
What are the new threats for the business generated by the Internet?
Opposing forces (129a-b)
State your opinions related to the negative impact on the society when everyone is connect through the Internet.
Security (133a-b)
State the impacts on the society and business from the government having an decryption method to decode everything over the Internet.
Ethics (141a-b)
State the impacts from the employee’s private usage of company’s computer facility.
Reflections (143a-b)
How should you react properly from not getting lost from this Internet age?

17. Chapter 5 - Case Study
Case 5-1 ( ) Network Services: questions 1, 3, 4, 5, 6, 9, and 10

18. Assignments Electronic Billing Payment System
Computer System for College Freshman