1. CHAPTER EIGHT PUBLIC ADMINISTRATION: BUDGETING AND SERVICE DELIVERY

2. Copyright © Houghton Mifflin Company. All rights reserved.8 | 2 Public Employees in State and Local Government Who They Are What They Do

3. Copyright © Houghton Mifflin Company. All rights reserved.8 | 3 Table 8.1 Comparing Public- and Private- Sector Employees

4. Copyright © Houghton Mifflin Company. All rights reserved.8 | 4 Table 8.2 Public Management and Private Management: What Are the Distinctions?

5. Copyright © Houghton Mifflin Company. All rights reserved.8 | 5 Figure 8.1 The Budget Cycle

6. Copyright © Houghton Mifflin Company. All rights reserved.8 | 6 Budgeting in State and Local Government The Actors in Budgeting Pervasive Incrementalism

7. Copyright © Houghton Mifflin Company. All rights reserved.8 | 7 Table 8.3 The Games Spenders Play

8. Copyright © Houghton Mifflin Company. All rights reserved.8 | 8 Table 8.3 The Games Spenders Play (continued)

9. Copyright © Houghton Mifflin Company. All rights reserved.8 | 9 Budgeting in State and Local Government (continued) Types of Budgets –Control Through Line-Item Budgets –Budgeting for Management and Planning –Capital Budgets

10. Copyright © Houghton Mifflin Company. All rights reserved.8 | 10 Human Resources Policy in State and Local Government From Patronage to Merit The Merit System State and Local Advances Merit System Controversies –Affirmative Action –Sexual Harassment –Unions

11. Copyright © Houghton Mifflin Company. All rights reserved.8 | 11 Figure 8.2 Collective Bargaining Rights in the States

12. Copyright © Houghton Mifflin Company. All rights reserved.8 | 12 The Politics of Bureaucracy Joining Administration and Politics

13. Copyright © Houghton Mifflin Company. All rights reserved.8 | 13 Reinventing Government Privatization E-Government

14. Copyright © Houghton Mifflin Company. All rights reserved.8 | 14 Table 8.4 Rating the States: A Public Administration Report Card

15. Copyright © Houghton Mifflin Company. All rights reserved.8 | 15 Table 8.4 Rating the States: A Public Administration Report Card (continued)

16. Copyright © Houghton Mifflin Company. All rights reserved.8 | 16 Table 8.4 Rating the States: A Public Administration Report Card (continued)