1. 1 Chapter 13 – Exercise 1 Explain packet switching – how does packet switching differ from a switched network (i.e. a dialled call)?

2. 2 Chapter 13 – Exercise 2 Draw a simple diagram of the hardware, network and software facilities utilised when an e-Shop is accessed from a home PC.

3. 3 Chapter 13 – Exercise 3 Consider your college, university or place of work and suggest what uses/information would be appropriate to an intranet, an extranet and the Internet.

4. 4 Chapter 13 – Exercise 4 The chapter lists some of the facilities available on the web (e ‑ Commerce, e- Mail, etc). Add to the list and suggest business (as opposed to personal) uses for each of the facilities listed.