1. How E-learning Saved the Classroom Bob Mosher Director, Learning & Strategy Evangelism Microsoft Learning

2. Why It’s Time to Change… “The LEARNERS will inherit the earth…. While the Learned will be gloriously prepared for a world that no longer exists” “as the world becomes more interconnected and business becomes more complex and dynamic, work must become more “learningful”

3. “Although there will always be REVOLUTIONARY techniques in teaching, they will only be accepted if they are adopted in an EVOLUTIONARY way….” Janice Mosher Change in Education…

4. What About the Learner? This Is How MANY Are Feeling…

5. What We’ve Created!! HIRED!! RETIRED!! Career with the company: REAL LEARNING Poorly supported Structured Event

6. Questions… What kind of learner have we created? What kind of instructors have we created ?

7. We Need to Support the TOTAL Learner... 5 stages of Learning Initial Learning Continued Learning Upgrade Learning Remedial Learning New Technology or Transferred Learning

8. Our strengths… What does the classroom do better then ANY other learning modality?

9. E-learning Hype or Hope What’s the hype?…..Challenges What’s the hope?…..Benefits

10. The Hope… Learning is a process not an event Brings time back into training and learning Expands training’s reach We will start evaluating how our learner’s learn best Teach to independence…

11. Learn to Learn: Classroom Ramp Up/Ramp Down Self Aided Learning Instructional Time PeersPeers SupportMaterialsSupportMaterials Instructor Aided Learning Technology Aided Learning Technology

12. Asynchronous – NO instructor/peers in real-time WBT & CBT Internet References – FAQ’s and Industry sites Message Boards EPSS Books and reference material Tapes (Audio & Video) Synchronous – Instructors/peers in real-time Classroom Large Group 1 on 1 Web broadcasting Chat An LMS to manage the whole thing!!!!… 12 Tools of the Trade…

13. Reinvent the Classroom Process not an event Case-based and job relevant A place to learn learning strategies NOT content Problem solving and group work Resource laden SME, BME, Peers, learning tools,,,

14. Steps in the Evolution… Start the change in class where it fits… Introduce e-learning during labs Take advantage of email Start external message boards & Chat Meeting with managers/clients Collect cases and scenarios Start needs assessments Retooling instructors…

15. Trainer As Mentor… Best advocate for e-learning No longer content expert, but rather the learning expert – Let’s get out there!! Teach tools!!! NOT content!! Learn to listen – Active listening More questions then answers Deal with frustration Lead the horse to water Cognitive Apprenticeship Allow for mistakes and failure

16. Learning As a Process… Tools & Resources Taught Cases & Scenarios Group Work Time driven By content Learning event Assessment - Needs - Skill - Orientation Manager Mtg. Prework - E-learning Tools & Resources Taught Cases & Scenarios Group Work Time driven By content Learning event Assessment - Needs - Skill - Orientation Manager Mtg. Postwork - E-learning - forums - chats/synch Assessment - Needs - Skill - Orientation Manager Mtg. Postwork - E-learning - forums - chats/synch

17. Thank You for Your Time!! Bob Mosher Microsoft Learning bmosher@microsoft.com