1. CLever Andrew Gorman, July 01, 2002 1 LifeLine Remote Monitoring and Problem Resolution

2. CLever Andrew Gorman, July 01, 2002 2 Mobile architecture mobility agents data servers internet backbone mobile users support communities transportation systems wireless networks mobile internet

3. CLever Andrew Gorman, July 01, 2002 3 Use Cases 1.Caregiver evaluates and develops user profile 2.Caregiver schedules activities with the individual in their care 3.Individual performs activities which are monitored by the caregiver 4.Caregiver intervenes to resolve problem 5.Caregiver assess and refines user profile

4. CLever Andrew Gorman, July 01, 2002 4 Prototype Development LifeLine PrototypeLifeLine Prototype

5. CLever Andrew Gorman, July 01, 2002 5 User Centered Design: Empirical Approach Work with Boulder Valley School District –Development of user assessment tool to formalize user profiles Work with the Developmental Disabilities Center –Evaluation of assisted living settings –Identification of alpha and beta sites

6. CLever Andrew Gorman, July 01, 2002 6 Error prevention and detection: Theoretical influences Human Centered Design –Norman, D. A. (1988) The Psychology of Everyday Things, Basic Books, New York. –Gardner, H. (1983) Frames of mind : the theory of multiple intelligences, Basic Books, New York. Human Error –Norman, D. A. (1981) "Categorization of action slips," Psychology Review, 88, pp. 1-15. –Reason, J. (1999) Human Error, University Press, Cambridge.

7. CLever Andrew Gorman, July 01, 2002 7 Acknowledgements Jim Sullivan –Mobility for All Architect Stefan Carmien and Mike Williams –Prompting and Monitoring Models Anja Kintsch –User Profiling Gerhard Fischer - Everything

8. CLever Andrew Gorman, July 01, 2002 8 Andrew Gorman agorman@cs.colorado.edu www.cs.colorado.edu/~l3d/clever LifeLine