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Enabling others to act Includes… Facilitating employee performance by fostering collaboration, empowering, and dealing with problematic employees.
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Foster Collaboration (chapter 9) 2 essentials [1] Create a climate of trust [2] Facilitate relationships
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How Leaders Create a Climate of Trust Be the first to trust Be open to influence Share information and resources
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Leaders go first = Leaders trust first Trusting first entails being “vulnerable” by sharing personal values, aspirations, experiences, strengths, and weaknesses Trusting first entails being “vulnerable” by letting go of some control
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Being open to influence involves seeking out ‘local’ experts and learning from them – often these individuals are your direct reports Being open to influence involves making use of employees’ abilities and skills; integrating them more fully into the processes and decisions of work
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How does being ‘open to influence’ make for a more effective leader?
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Resources and information are sources of power … by sharing these with employees, you demonstrate that you believe in your employees and their ability and willingness to use information and resources effectively and responsibly
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Facilitate Relationships Develop cooperative goals and roles Support norms of reciprocity Structure projects to promote joint effort
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Often employees operate on individual- based goals and are rewarded accordingly - these two aspects are antithetical the fostering of collaboration
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When individual rewards follow the achievement of individual goals, the negative team aspects of the goals are strengthened. ~ if the organization does not recognize or reward team goals, the leader needs to find ways to do so
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Often norms of reciprocity are short-term in nature, especially when we do not know team members well Leaders setting a tone for long-term reciprocity leads to relationship building among team members and their willingness to sustain collaboration over time and events
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How do leaders structure projects to promote joint effort among employees? ~ Identify each employee’s resources that s/he can bring to the project and create a specific role that capitalizes on that resource and is necessary for the team project ~ Oversee coordination of the joint effort ~ Reward employees working together
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