1. Promotion of e-resources in developing countries Alan Hopkinson Middlesex University

2. Problems? Financial Organizational Technical Marketing

3. History Libraries held books and journals and the librarians selected, purchased and provided them either on open shelves or brought them out from closed access Journals are being replaced by e-journals and books becoming to be replaced by e-books

4. Good news? This should be good news – No problems of expensive carriage or lost in post – No problems of time delay – Bandwidth is now improving in many developing country universities though it may still be problematic in some

5. What has happened? E-journals sometimes available No one knows they are there No one knows how to access them No one is responsible for ensuring availability

6. Case studies: Serbia Serbia – During sanctions (1992-2000), no advances Good library infrastructure including COBISS Returned to the emerging digital world TEMPUS project – Contributed e-resources promotion – Helped pay for licenses

7. Armenia Traditional libraries, Soviet style TEMPUS project laid foundations for: – VLE (well-received by academics)‏ – Infrastructure for e-resources Licenses Training promotion

8. Armenia: problem Librarians well-versed in traditional librarianship (collection management)‏ No knowledge of passwords Computing infrastructure staff provided passwords but no knowledge of or interest in assisting with content Librarians ‘low visibility’

9. Syria Project in Homs and Aleppo Low status of librarians (library education only available in Damascus)‏ TEMPUS project set up a website for E- resources and introduced a library automation system Model training sessions provided – Using temporary passwords

10. Syria - problems Library staff too low status to implement change Academics did not seem to think it was the role of librarians (few seemed interested)‏ No one would take responsibility for licenses Technical infrastructure reasonable but no other support available from IT

11. Nigeria Visitor from Nigeria on Commonwealth Professional Fellowship scheme from agricultural library Visited INASP and learned about range of databases available to all universities Not aware of these for the use of his library users

12. The problems Invisibility of e-resources Technical problems of accessibility – Good network – PCs to access (is the library the place for PCs?)‏ Organisational problems – Who ensures licenses paid for? – Who provides passwords?

13. Solutions? Better training for librarians Infrastructure such as training rooms equipped with good network connections and PCs in the libraries Interest at a high level in government in disseminating information

14. Next phase: Armenia TEMPUS provided a curriculum development project to improve library science education in Armenia, Georgia and Uzbekistan – 9 lecturers become students at Robert Gordon university for 2 periods of 6 weeks – Training rooms provided in each country

15. Outcomes Need to integrate e-resources delivery and promotion into library science courses as we do in the US and Europe Need to retrain existing librarians – International Digital Librarianship course at Parma, Oslo and Tallinn Don’t ignore other strands of library science

16. eIFL Negotiations eIFL.net is advocating for affordable access to commercially produced electronic journals and databases through collective negotiations with publishers and aggregators. Our negotiation activity includes not only obtaining affordable prices, but also establishing fair terms and conditions for access to those resources by library users in developing and transitional countries. eIFL.net has produced a model contract and a model license to be used in connection with the deals negotiated by eIFL.net with an individual publisher.publishers and aggregators. model contract and a model license http://www.eifl.net/cps/sections/news/media/video/eifl-members- talk

17. The future Plenty of room for further developments Should it be libraries who look after e- resources Any ideas from the audience? – More promotion from publishers or hosts? – Any ideas for INASP or eIFL.net?

18. THANK YOU FOR YOUR ATTENTION