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© 2009 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain.

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Presentation on theme: "© 2009 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain."— Presentation transcript:

1 © 2009 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.

2 Business Performance Company Culture Brand Pillars Brand Message and Communication Corporate Social Responsibility Customer Experience

3 © 2009 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization. Customer Experience Customer Service 18 months of improved C-SAT and FCR Network Recent accolades: Most Dependable 3G - Independent Drive Test Most Dependable 3G – Gizmodo Most Reliable 3G - PC World Fastest 3G - Boy Genius

4 © 2009 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization. Customer Experience Offers Simply Everything ® Ready Now

5 © 2009 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization. Q1’2009 Market Share by Product Category Source: The NPD Group, Device Type Q1’09

6 © 2009 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization. Corporate Social Responsibility 80% from recyclable materials 40% biodegradable No PVCs Euro-RoHS compliant Packaging 100% recyclable, liner 100% recycled, outside 70% recycled, soy ink Charger 12x Energy Star efficient with alert “Green” One Click tile Most full-featured Qwerty at $49 ever (3G, GPS, 2 megapixel, camcorder, stereo Bluetooth)

7 © 2009 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization. Green enough to be Irish? First telecom carrier to become an EPA Climate Leaders Partner Only telecom carrier with reduction target for GHG emissions (15% by 2017) Industry leader for phone recycling. Industry first recycling or re-use goal (90% by 2017). First carrier to establish environmental design criteria for devices and accessories Ranked #20 on EPA Fortune 500 Green Power Partner list

8 © 2009 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization. Green enough to be Irish? Lead industry in renewable energy. Only telecom carrier to receive DOE grant. Largest fuel cell grant from American Recovery and Reinvestment Act. 12 fuel cell patents. 80% of corporate campus power from wind. 80% green space, no city water (recycle plus rain) Future stores and renovations to use LEED criteria. “Green” area in stores/ eco-friendly products and accessories. Committed to reduce paper use by 30% in five years

9 © 2009 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization. Why Lead a Large Company? “Without a vocation, man’s existence would be meaningless.” -Anwar Al-Sadat Livelihood and Quality of Life impact: –Employees –Suppliers –Customers –Shareholders –Communities –Planet

10 © 2009 Sprint. This information is subject to Sprint policies regarding use and is the property of Sprint and/or its relevant affiliates and may contain restricted, confidential or privileged materials intended for the sole use of the intended recipient. Any review, use, distribution or disclosure is prohibited without authorization.


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