1. Isolated use of individual exhibits might cause misunderstandings.
E-Government Strategy Development in Russia Lessons of International Experience The German Approach to e-Government Dr Axel G Koetz Moscow, September 27, 2007
This document is complete only together with the oral presentation and the subsequent discussion.
Isolated use of individual exhibits might cause misunderstandings.
Questions: Dr Axel G Koetz, KPI, Tel or +49(0)

2. History of e-Government in Germany: Key Programs on Federal Level
European Initiative i 2010
E-Government 2.0
13 Sept 2006 
Deutschland
Online
2003 
(Federal,16 States
Munici-
palities)
Bund Online
IVBB (IVBV from 2004)

3. Key Elements of Main Federal Programs since the 90es
IVBB / Information Nework Bonn-Berlin (mid-90es)
IVBV Information Network Federal Administration
Federal Creating about 350 (444) Online Services Online in the Federal Administration 2001 – 2005
Germany Creating Online Applications over all Levels
Online (Federal, States, Municipalities) from 2003
E-GVt 2.0 Program for Advanced e-Government Services
Based on the Experiences made / influenced
by the European Initiative i 2010

4. Federal Online Services Implemented by „Bund Online“

5. Key Activities in „Deutschland Online“
Cross-Administration Activities
Federal level
States
Municipalities
Priorizing of related nationwide IT Services
National IT Infrastructures
Central Support Functions (like Competence Centers)

6. Multi-Layer Multi Agency Process: Example
Decision maker
Decision maker
Decision maker
Overall Proj Mgmt
Workgroup
Proj Control 1
Proj Control 2
Proj Ctrl/Mgmt 3
Proj Mgmt1
Proj Mgmt 2
Coordin.
Advisor

7. e-Government in Germany Structures Overview
Federal
Min of Interior
KBSt
Private
Firms
BVA
BIT
CC VPB
IKMA
KGSt
Municipal
Associations
(Federal
+ State
Level)
KoopA-ADV
16 States
Min‘s
of Interior
16.000
Municipalities
Main
Departments

8. Organizational Support Structure (Federal Level)
Ministry of the Interior (BMI) / KBSt
Federal Administration Agency (BVA)
Federal Bureau for Information Technology (BIT)
Competence Center for Workflow Management,
Processes and Organization (CC VBP)
Private Consulting Firms
Supply CC VBP
Administrative Client

9. 4 Key Topics of „E-Government 2.0“
Services Portfolio
E-Government
2.0
Process
Chains
Identification
Safe
Communication

10. E-Government 2.0 Elements/Examples (1)
Identification
E-Identity
Electronic ID Card
Identification of e-ID Card Applications in Government and Business
Safe Communication
Infrastructure
Citizen Portals
Administrative Communication Infrastructure
Process Chains
Reduction of Bureaucratic Cost for Businesses
E-Solution: Pensions insureance
E-Solution: IT Food Trace

11. E-Government 2.0 Elements (2)
Services Portfolio
Customer Portal of Labor Agency
E-Services of the State Pensions System
E-Procurement Platform
Statistics
Tax Online for big firms and normal applicants
Central Citizen Registration System
Civil Status Register
E-ID Card
Central Motor Vehicle Register
Internet connection of administrative portals
Barrier free Access
Special Services for Chemical and Food Industry

12. State Activities Example: State of NRW (18 mln Inh, EU Nr.7)
Masterplan
E-Government
Action Plan
E-Government
E-Government Services
E-Information Supply
Infrastructure
Cooperation with Federal
Gvt, States, Municipalities
Key Target Groups:
Businesses and Municipalities
Orientation to Business Processes
E-Government oriented Legislation
Infrastructure (e.G.: VoIP)
Specific Services (90)

13. Municipal Activities About 16.000 legally independent municipalities
Almost all municipality are in the internet
About 80% provide e-services of different quality
Key Topics
Multifunctional One Stop Shopping Service Centers
(Office, Call Center, e-Services….)
Making more services available online
(Problem: e-Signature, Data Protection)
Integration of services with higher administrative levels
(Examples: Registration, ID, Vehicles)
Strong support by KGSt, municipal associations, higher administrative levels

14. Changing Strategies or Strategic Evolution ?
Start in the 90es: Optimization of
administrative procedures and cost cutting
Creating Infrastructure and Standards
Challenges from the late 90es: Providing Services to citizen and managing the „One Stop Shopping
Priorities today: Creating nationwide communication and identification database systems
Optimizing the process chain and reduce bureaucracy cost
Orient legislation to IT capabilities

15. End of the Presentation Thank you for Attention
Dr Axel G Koetz