1. GPPC Connections 2011 | November 6-8 | Las Vegas, NV Doing Better Demos: How to Get the Most from the Microsoft Demo Platform and Tools Lyle Curry Sr. Product Marketing Manager Microsoft Dynamics ERP

2. Connections 2011 | Nov 6-8 | Las Vegas, NV Session Objectives and Takeaways Understanding Hyper-V in a Demo Scenario – Hyper-V – Why Hyper-V now and what is it? – Hardware – What it consumes and how to boot – Virtual environment optimization and licensing considerations

3. Connections 2011 | Nov 6-8 | Las Vegas, NV Advantages Simple deployment Simple use & management ‘Optimized’ for desktop Disadvantages Performance Only runs x86 guest images Limited to 3.5GB RAM per VM No VM hosting option Virtualization Options for Dynamics demo systems Advantages Performance potential Hosts x64 guest images Dedicate as much RAM as needed Better hardware utilization Disadvantages Higher degree of complexity Not ‘optimized’ for desktop No native support for wireless networks

4. Connections 2011 | Nov 6-8 | Las Vegas, NV What is Hyper-V? An x64 standards based virtualization technology included in Windows Server 2008 R2 – Standard, Enterprise or Datacenter – Full or Server Core Turning it on is a matter of selecting the Hyper-V Role – Also available as a separate standalone SKU – Microsoft Hyper-V Server A thin layer of software between the hardware & the host OS – This layer is called Windows Hypervisor Provides ability to run multiple OS environments (guests) on a host computer at the same time

5. Connections 2011 | Nov 6-8 | Las Vegas, NV Windows Server 2008 R2 VSP Windows Kernel Hyper-V Architecture Applications Non-Hypervisor Aware OS Windows Server 2003, 2008 Windows Kernel VSC VMBus Emulation “Designed for Windows” Server Hardware Windows hypervisor Xen-Enabled Linux Kernel Linux VSC Hypercall Adapter Parent PartitionChild Partitions VM Service WMI Provider VM Worker Processes OSOS ISV / IHV / OEM Microsoft Hyper-V Microsoft / XenSource User Mode Kernel Mode Ring -1 IHV Drivers VMBus Applications

6. Connections 2011 | Nov 6-8 | Las Vegas, NV Hardware Requirements  Minimum Requirements o 4 GB RAM / 60 GB of free hard disk space o RECOMMENDED: 8GB RAM 300-400MB for the hypervisor 32MB for the first 1GB of RAM assigned to each guest OS 8MB of RAM for each additional 1GB of RAM assigned to each guest OS o Laptops with 8GB of RAM meeting Virtualization requirements for Hyper-V are less than $1200  Use a 2nd Hard Disk – Internal or External o If External use eSATA and SSD for best performance o If Internal use a minimum 7,200 RPM o Hard disk must be formatted NTFS (FAT has 2GB file size limit)  Run Virtual Images with a minimum of 1.5 or 2GB of RAM

7. Connections 2011 | Nov 6-8 | Las Vegas, NV Virtual PC vs. Hyper-V on Demo Laptop VPC on Demo Laptop Use existing hardware Just point to file and run Link to local HD within VM Support for Wireless Networks Support for 32 Bit Guests Hyper-V on Demo Laptop Only new high end hardware Import directory structure and set networking No access to local Disks within VM No native support for Wireless Networks Support for 32 and 64 Bit Guests – This is why we do it!

8. Connections 2011 | Nov 6-8 | Las Vegas, NV Licensing Model New licensing Model – Evaluation copy with 180 day activation period 10 day’s to activate via the internet or phone (trial period) 180 day evaluation period When time runs out you can re-arm up to 3 times – Best Practice - customize your VM during first evaluation period and then “rearm” the VM in order to reset both the activation grace period and the trial expiration. Use the “slgmgr.vbs –rearm” command followed by a system shut down. This will allow you to use the VM with a fresh evaluation period whenever it is needed.

9. Connections 2011 | Nov 6-8 | Las Vegas, NV Differencing Disks and the New Licensing Model Sometimes Microsoft or our ISV partners would ship a differencing disk as a supplement\enhancement to the original VM Since all VM’s must be activated by the user shipping differencing disks will no longer be a viable option Users can still take advantage of differencing disks after they receive and activate their VM. You can still have multiple versions for each prospect

10. Connections 2011 | Nov 6-8 | Las Vegas, NV INSTALLING HYPER-V ON A DEMO LAPTOP

11. Connections 2011 | Nov 6-8 | Las Vegas, NV Advantages Lower hardware costs Centralized image / management Redundancy Performance Disadvantages Dependent on internet access Potential latency Networked (patch & antivirus) Hyper-V Deployment Options for Dynamics demo systems Advantages Full control Self contained Offline access Disadvantages Higher degree of complexity More costly hardware Complexities of running dual boot or running WS08 as your “productivity” OS

12. Connections 2011 | Nov 6-8 | Las Vegas, NV Boot Configurations Options Win2K8-R2 as Host (running as your desktop) – Win2K8 as desktop machine – Hyper-V available along with desktop Win7 as Host + Boot to VHD for Win2K8-R2 – Win7 as Client OS – Boot to VHD of Win2K8-R2 HV When in HV you can’t switch back to Win7 Can run multiple VM’s one being Win7 on your corporate network and including all of your applications

13. Connections 2011 | Nov 6-8 | Las Vegas, NV Running a Windows Server 2008 R2 as Your Primary OS With Hypervisor running you can utilize as demo platform – You can turn off Hypervisor thru boot menu – Power Management and performance benefits Drawbacks to running Hyper-V and trying to utilize your laptop for non-demo tasks – 3D Graphics issues – Lack of support for certain applications and drivers – Difficult to achieve full “Workstation” capabilities – Application compatibility issues may arise – No support for Bluetooth on Windows Server

14. Connections 2011 | Nov 6-8 | Las Vegas, NV Dual Boot Windows 7 and Windows Server 2008 R2 Option 1: Full install of Windows Server 2008 R2 – Must maintain two partions Option 2: Boot to VHD – No need to partition HD – File must not reside on BitLocker enabled partition – Allows for out of the box simplicity Box-in-a-Box Mode (running VM’s from a VM almost no performance penalty) Experts can do heavy lifting for you Little if any Configuration needed Minimal Hyper-V knowledge needed to get started – Requirements Fixed Disk VHD (will convert dynamic automatically) Must have enough space for maximum size of dynamic disk on drive Image must be SysPrepped for initial boot

15. Connections 2011 | Nov 6-8 | Las Vegas, NV How do I enable Boot to VHD? Copy the sysprep’d VHD file to your computer Modify the boot menu to point to your VHD file Re-boot to the new entry Run through “mini-setup” Install necessary drivers – If you have 64-Bit Windows 7 already installed then you will have the drivers you need already available Activate OS Finish and configuration changes you want to make

16. Connections 2011 | Nov 6-8 | Las Vegas, NV Modify the Boot Menu for Boot to VHD Launch an elevated (Run as Administrator) Command Prompt and run the following, replacing “Boot_From_VHD” with a name of your choice: – bcdedit /copy {current} /d “Boot_From_VHD” Copy the CSLID that is displayed and run the following, replacing [C:]\vhdname.vhd with the path and name of your VHD: – bcdedit /set {CLSID} device vhd=[C:]\vhdname.vhd – bcdedit /set {CLSID} osdevice vhd=[C:]\vhdname.vhd – bcdedit /set {CLSID} detecthal on Reboot and you will see the additional boot option for the VHD you just added.

17. Connections 2011 | Nov 6-8 | Las Vegas, NV Boot Menu for Boot to VHD

18. Connections 2011 | Nov 6-8 | Las Vegas, NV DEMO - BOOT TO VHD

19. Connections 2011 | Nov 6-8 | Las Vegas, NV TOUR OF HYPER-V

20. Connections 2011 | Nov 6-8 | Las Vegas, NV Hyper-V Use Questions How do I install software on a Hyper-V VM? How do I share data with my host computer like in Virtual PC? How do I cut and paste between my host computer and my VM? How do I access devices that are connected to my host computer? Install ISV software Load Prospect data Add Prospect logo

21. Connections 2011 | Nov 6-8 | Las Vegas, NV ActionMicrosoft Virtualization Technology Microsoft VPC 2007 sp1Hyper-V Reverting back to a previous “version” of your demonstration VM Undo DisksSnapshots Creating unique demonstration environments while minimizing disk space usage Differencing Disks Launching into your pre-loaded demo environment (“cooking show” technique) Saved StateSaved Committing changes to a VM i.e. closing a VPC image and permanently saving ‘Undo’ disk content Commit changes to virtual hard disk (check box) Applying Snapshots Merge the contents of a differencing virtual hard disk into the corresponding parent VHD Merge Install ISV software or copy prospect data or logos into the image Shared Folders or Copy/Paste Create ISO & Mount ISO or Network VM & RDP

22. Connections 2011 | Nov 6-8 | Las Vegas, NV Virtual Machine Files Hyper-V Files Types –.XML files – Configuration of VM –.BIN files – Memory of VM –.VSV files – Saved State –.VHD files – Hard drives of the VM –.AVHD files – Differencing disks used for Snapshots Saved State is like Hibernate Pause is like sleep You can control file location through default settings and file location of export package that will be imported Controlling file location is more of a management efficiency thing as opposed to a performance thing with Hyper-V

23. Connections 2011 | Nov 6-8 | Las Vegas, NV Import/Export Export Directory contains all files related to a VM Duplicate all Files checkbox – Keeps import directory intact for additional imports Once a set of exported files are imported the same set cannot be re-imported Move or Restore vs Copy – Copy will allow multiple copies to be loaded in the Hyper-V console This will impact things like MAC Address – Move will have conflicts with any other version of the same VM on the same host This is what you should normally use Step One – Acquire the exported VM that you want to use Step Two – Make sure required Hyper-V networks are in place Step Three – Copy the files to the location that you want to run the VM from Step Four – Import using Move

24. Connections 2011 | Nov 6-8 | Las Vegas, NV Best Practices for Import/Export Keep a copy of your import files so you don’t have to re- download all the files again later Make sure that you have the files you will import in the location that you want them in before you import Make sure that you have the networks created that will be required by the import before you perform the import – Naming does matter – it must be exact After import you can only move the location of the main VHD file without a full export Take advantage of snapshot export feature in Windows Server 2008 R2

25. Connections 2011 | Nov 6-8 | Las Vegas, NV DEMO - IMPORT AND EXPORT

26. Connections 2011 | Nov 6-8 | Las Vegas, NV Networking Three types of Networks – Private Between VM’s only – on a single host – Internal Between VM’s and Host on Single host – External Link VM to Network Adapter Wireless – Not supported directly by Hyper-V – To make work: Install Desktop Experience and Wireless Lan Service on Host Configure ICS, RRAS or Network Bridging with Wireless adapter and Hyper-V Internal Network

27. Connections 2011 | Nov 6-8 | Las Vegas, NV Best Practices for Networking Use Internal Network in normal demo situations – Make sure you configure the automatically created “Loopback Adapter” on the host with the proper IP Address information – Avoid pointing to DNS if at all possible This will help to mitigate potential network issues on the host (for example contoso.com is a real domain on the Internet) – Use host file modification on the host if you want to point to resources in the VM from the host Use Private Networks when you want to run duplicate IP Address’s (for example the same VM running multiple times on the same machine) Use External Networks only when necessary – Potential problems include issues with duplicate domains on the same network – Avoid using Wireless External Networks if wired is available Increase VMBus buffer size on Hyper-V network adapters to increase performance – detailed in the following blog post: http://blogs.technet.com/winserverperformance/archive/2010/02/02/increase- vmbus-buffer-sizes-to-increase-network-throughput-to-guest-vms.aspx http://blogs.technet.com/winserverperformance/archive/2010/02/02/increase- vmbus-buffer-sizes-to-increase-network-throughput-to-guest-vms.aspx

28. Connections 2011 | Nov 6-8 | Las Vegas, NV DEMO - WIRELESS NETWORKING

29. Connections 2011 | Nov 6-8 | Las Vegas, NV Sharing Data Between Your VM and Your Host In Hyper-V a VM is truly a separate computer You share data between computers the same way you do when the computers are not virtual – “Sneaker Net” Create a virtual DVD/CD (iso image) of your data and mount it Create a virtual floppy disk image and mount it Use a USB drive (not directly supported by Hyper-V but can be accessed via a Terminal Services RDP session Mount a VHD Drive via SCSI – Use Networking Access remote hard disks via network sharing Share local hard drives from the host via Terminal Services (RDP)

30. Connections 2011 | Nov 6-8 | Las Vegas, NV Terminal Services as a key feature for making Hyper-V work for you Terminal Services will help you by: – Providing a better user interface experience than the Hyper- V console – Allowing for sound – Providing for USB and other device sharing with your host – Providing for drive sharing – Proving copy\paste functionality with the host Key to using Terminal Services is getting the networking right

31. Connections 2011 | Nov 6-8 | Las Vegas, NV DEMO - SHARING DATA AND DEVICES VIA TERMINAL SERVICES

32. Connections 2011 | Nov 6-8 | Las Vegas, NV SnapShots Snapshots are the new Undo Drive Differencing Disks are created by Hyper-V to do Snapshots Limit of 50 (hard drive space will be a limiting factor) in tree structure to provide multiple ‘Undo’ points SnapShots can be in separate location from Data Root Export of a snapshot brings all back into single directory structure with no snapshot Export of the main VM will include all snapshots

33. Connections 2011 | Nov 6-8 | Las Vegas, NV Best Practice with SnapShots Snapshots are very useful for demo purposes even though they are discouraged in production VM environments Take a snapshot of a VM before first boot Use snapshot branching to create “different demo images” for multiple customer engagements Boot your image and fully warm it up and then create a snapshot in order get right where you want to be in a demo Use of too many snapshots will have a performance impact

34. Connections 2011 | Nov 6-8 | Las Vegas, NV Disk Drives Diff Disks – Works the same way as with VPC – Great way of handling images for multiple deals – Very little performance penalty – Can be merged into new parent image SCSI Hot Add/Remove within VM – Any VHD – Allows for creation of a ‘Utility’ disk that can be mounted into any VM without re-booting VM

35. Connections 2011 | Nov 6-8 | Las Vegas, NV DEMO – SCSI HOT ADD & REMOVE

36. Connections 2011 | Nov 6-8 | Las Vegas, NV Best Practices for Virtual Hardware Optimization In Hyper-V use IDE drives vs. SCSI for best performance. Use SCSI for hot drive add/remove – In Virtual Server some used the emulated SCSI for performance reasons but this is not helpful in Hyper-V Use the Legacy Network Adapter for booting from the network Make sure to use Integration Components for your VM’s – These are native to the latest OS’s – All Microsoft produced VM’s will contain these Use Terminal Services to gain access to USB devices

37. Connections 2011 | Nov 6-8 | Las Vegas, NV Hyper-V Performance Tips Hardware – 8GB RAM / 100GB free hard disk space – Enough memory to eliminate swapping If needed put pagefile on different drive – External HD configuration similar to Virtual PC Hard Drive separation is biggest performance gain although not as much as with Virtual PC – Maintain a Clean Host Hard Drive and Defrag Often – Hardware Virtualization is required and must be enabled in the BIOS Many similar performance suggestions as with Virtual PC – High Performance Power plan (Most Power Management Disabled with Hyper-V) – Make sure to run from AC Power at all times – Clean defrag’d host drive Limit Applications/Services on your Hos t – Outlook, SQL, Scheduled Virus Scans, etc. – Anti-virus precautions (exclude Hyper-V files from Anti-Virus) Unlike VPC, Hyper-V can not run NTFS compressed VHD’s

38. Connections 2011 | Nov 6-8 | Las Vegas, NV Best Practices for Hardware Optimization Multiple drives will help most if you have very unbalanced performance on your laptop (drives with vastly different speeds or limited memory) Multiple drives will help if you are running multiple VM’s Use fast drives with Hyper-V because separation of files between drives is tricky and your best I/O performance improvement will come from raw drive performance Use eSATA if possible for the performance. USB 3.0 is still very new but looks promising

39. Connections 2011 | Nov 6-8 | Las Vegas, NV Performance Research: Results

40. Connections 2011 | Nov 6-8 | Las Vegas, NV Helping you with Hyper-V

41. Connections 2011 | Nov 6-8 | Las Vegas, NV More Hyper-V Resources The Hyper-V Getting Started Guide The Getting to Know Hyper-V Video Virtual Machine Processor Compatibility Mode Virtual Machine Processor Compatibility Mode The Hyper-V Portal

42. Connections 2011 | Nov 6-8 | Las Vegas, NV THANK YOU!

43. Connections 2011 | Nov 6-8 | Las Vegas, NV Key Hyper-V Terms Differencing disk. A virtual disk (VHD) that is based on a Base Virtual Disk. It is essentially a VHD that records the differences between the current state and the virtual disk that it is based on. Dynamically expanding virtual hard disk. A virtual hard disk that grows in size each time it is modified. Guest operating system. The operating system in the virtual machine in Hyper-V. Host. The operating system on the physical computer where Hyper-V is installed and that “hosts” the virtual machines through Hyper-V. Hypervisor. The layer of software that exists above the hardware and below the management operating system. It creates partitions to provide isolated execution environments and manages each partition's access to hardware resources. Integration services. A collection of services and software drivers that maximize performance and provide a better user experience within a virtual machine. Integration services are only available for supported guest operating systems. Legacy network adapter. A virtual network adapter that emulates a specific physical network adapter, the multiport DEC 21140 10/100TX 100 MB. Parent disk. The virtual disk (VHD) file that is being used to serve as a base to other virtual disks. This is used when creating differencing disks. Parent partition. The partition used to store the management operating system. Snapshot. A capture of the full current state of a Virtual Machine, including settings, working RAM, hard disk, etc. Snapshots can be “Applied” to return to that saved state at any time. Virtual machine. The machine or computer that is emulated by Hyper-V. Virtual network. A virtual version of a physical network switch. A virtual network can be configured to provide access to local or external network resources for one or more virtual machines.

44. Connections 2011 | Nov 6-8 | Las Vegas, NV How this is going to look – With some content on the slides – Here’s another bullet point too And another great thought will likely be put right here One more here to fill up more space Just Testing Out

45. Connections 2011 | Nov 6-8 | Las Vegas, NV TO DIVIDE UP SECTIONS Presenters Use This Space