1. Perspectives on Work Organizational Organizational Workflow analysis Workflow analysis Business process re-engineering Business process re-engineering Work group Work group Use of teams Use of teams Individual Individual Motivating employees Motivating employees

2. Designing Jobs Approaches Approaches Important job issues Important job issues Changing nature of work Changing nature of work When and how work is scheduled When and how work is scheduled Where an employee is located when working Where an employee is located when working Concerns Concerns Management Management Employee Employee

3. Job Analysis Uses for job analysis Uses for job analysis Compliance Compliance Legal defense Legal defense HR activities HR activities Performing job analysis Performing job analysis Approaches Approaches Methods for collecting data Methods for collecting data Legal aspects Legal aspects Behavioral considerations Behavioral considerations Job description and specifications Job description and specifications