1. Chapter 4 Job Analysis and Job Design
Job versus Positions
Job Analysis
Data Sources and Data-Collection Methods
Job Analysis and HR
Legal Aspects of Job Specifications
The Changing Environmental
Job Design
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Job Analysis
Cornerstone of SHRM
The process of obtaining information about jobs by determining the job’s duties, tasks, and activities
Foundation of job description and job specifications
Job description: summary of tasks, duties, and responsibilities
Job specification: personal qualifications required to perform the above duties and responsibilities
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3. Data Sources and Methods
Data sources include the job analyst, the employee, and the supervisor
Methods of data collection: observation, interview, questionnaire, job performance, employee diary, technical conference, competency model, and the Occupational Information Network
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Job Analysis and HR
Job analysis is the foundation for all HR activities.
Identify necessary skills and job relatedness for recruitment and retention.
Determine the relative worth of jobs.
Determine training.
Assess relevant job functions for performance appraisal.
Legal basis and defense for managing HR functions.
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5. The Changing Environment
Future-oriented job analysis
Competency-based job analysis
General job analysis
Flexible and complex jobs require broader capabilities (i.e., intelligence, adaptability, and teamwork).
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Job Design
The process of structuring jobs to enhance efficiency and job satisfaction
Increased job specialization in healthcare
Job enlargement: increasing the scope of jobs to provide greater variety (horizontal expansion)
Job enrichment: increasing autonomy and responsibility (vertical expansion)
Employee empowerment: allowing decisions to be made by those closest to the work
Work group redesign: different team structures
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7. Work Schedule Redesign
Compressed workweek and reduction in the number of workdays while increasing the hours worked per day
Flextime: flexible employee starting and ending times
Job sharing: two part-time employees sharing one full-time job
Telecommuting: performing work away from the office through the use of technology
Contingent workers: independently contracted and on-call workers
Copyright 2011 Health Administration Press