1. CHI 2003 Overview ACM Conference on Human Factors in Computing

2. Agenda What is CHI? Conference Session Highlights Research-Based Web-Usability Guidelines Persuasion Information Visualization Emotion Cultural Probes

3. What is CHI? Conference put together by ACM Based on discipline called HCI (Human- Computer-Interaction)

4. Why is This Powerful? Brings together many disciplines o Research o User-Centered Design o Graphic Design o Computer Science o Library Studies o Psychology Facilitates networking, imagining, learning, and collaborating

5. Conference Highlights Breaking down text by emotions User frustration Eye contact and communication between humans and computers Combining the Arts with HCI

6. Research-Based Web Design and Usability Guidelines Panel Discussion by the National Cancer Institute www.usability.gov/guidelines Top fifty web design and usability guidelines analyzed Each guideline represents studies, usability test results, and/or general web design ideas that exist

7. Research-Based Web Design and Usability Guidelines

8. Persuasion How To Motivate and Persuade Users Tutorial Presentation by B.J. Fogg, Stanford University Persuasive Technology Lab

9. Amazon.Com Gold Box offers Quitnet RSI Guard Persuasion - Examples

10. “ […] one million players have gone through virtual basic training in the America's Army: Operations game.” “[since] July 4th, 2002, gamers have played more than 100 million missions!” www.AmericasArmy.com

11. Persuasion Macrosuasion vs Microsuasion

12. Persuasion Seven Ways Tech Tools Persuade o Reduction o Tunneling o Tailoring o Suggestion o Self-Monitoring o Surveillance o Conditioning

13. Persuasion Exercise o What Attitudes are desirable? o What attitudes do you want to change or reinforce? o What behaviors are desirable? o What behaviors do you want to change or reinforce?

14. Information Visualization Tutorial by Marti Hearst, UC Berkeley Explore Calculate Communicate Decorate

15. Information Visualization

17. Emotion Closing Plenary by Donald Norman, Nielsen Norman Group

18. Emotion

23. Types o Behavioral (Routine) Emotional Icons

24. Emotion Pieter Desmet, ID Studio Lab, Delft University of Technology

25. Emotion

27. Cultural Probes Article by Bill Gaver, Tony Dunne, and Elena Pacenti o What are they? o What is their purpose? o How were they used? o Examples? o Outcomes?

28. Cultural Probes

33. Design Inspiration

34. Cultural Probes

35. Created Probes For Other Attendees Exchanged Probes and Completed Brainstormed Created New Designs

36. Agenda What is CHI? Conference Session Highlights Research-Based Web-Usability Guidelines Persuasion Information Visualization Emotion Cultural Probes