1. Learning from discussion Sandra Clarke University of Greenwich

2. The problem What don’t you understand? How can I help you learn better? We don’t know what it is that we don’t know!

3. Attempts to listen to students Lecturer Feedback forms Seminar record form Online surveys Discussions with students Online journaling

4. Using WebCT bulletin boards to support assessments Seen timed assignment Web page assignment Research coursework with preparation record Unseen exams

8. Some conclusions Bulletin boards can help us to listen to students Anonymity helps Privacy also helps There has to be some real need to communicate, such as assessment, or boards are not used so much.