1. Voice XML Absentee System Presenters: Shawn Ramdass, Saji Abraham, Billy Santamorena

2. Project Goals Modify web-based development and content delivery to interactive voice response applications Modify web-based development and content delivery to interactive voice response applications Modify previous applications for tracking student class absences and faculty absences Modify previous applications for tracking student class absences and faculty absences Complete Conversion of application from TellMe portal to Ascent Technology hardware to enhance accessibility and reliability Complete Conversion of application from TellMe portal to Ascent Technology hardware to enhance accessibility and reliability Modify the current White Pages by the end of next semester (Spring 2003) so it will consist of: Modify the current White Pages by the end of next semester (Spring 2003) so it will consist of: 1) Improving the Grammar files, so that it can handle the different pronunciations of names. 2) Enabling the Pace University Yellow Pages. More information on this will be needed. 1) Improving the Grammar files, so that it can handle the different pronunciations of names. 2) Enabling the Pace University Yellow Pages. More information on this will be needed.

3. An Architecture Comparison between Graphical and Voice browsers

4. An Architecture Comparing HTML and XML FeatureGraphical BrowserVoice Browser Document consists of tags and text. Yes.Yes Names of, and interpretation of tags and attributes. Pre-defined.Defined by the user. Tag and attribute names are case sensitive? No.Yes. Open tags allowed without closing tags? Sometimes.Never. Attribute values allowed without quotes? Sometimes.Never.

5. An Architecture Comparing HTML and XML Continued Parser should try to handle documents with incorrect syntax? Yes.No. White space preserved? Usually not.Always preserved by parser, up to application to process. Reserved characters?Several.Only “<” and “&” plus either asingle or double quote inside attribute value. Nested tags allowed?Yes. Overlapping tags allowed? Sometimes.Never.

6. Technology Analysis

7. Description of Application VoiceXML Absentee system will receive and track student absences via phone calls and /or website entries. VoiceXML Absentee system will receive and track student absences via phone calls and /or website entries. The system provides the instructor and other administrators with a permanent record of absentees that can be accessed and displayed through a Web interface The system provides the instructor and other administrators with a permanent record of absentees that can be accessed and displayed through a Web interface http://www.csis.pace.edu/~ctappert/cs615- 02/default.htm FOR MORE INFO...

8. Work Flow of Absentee System Student PSTN VoiceXML Browser Internet Student Database VoiceXML HTTP Student ID etc Automatic Dialog Web server

9. Technology---Absentee System TellMe Studio technology platform being used (1800-555-VXML) and Ascent Technology used (914-944- 2963) TellMe Studio technology platform being used (1800-555-VXML) and Ascent Technology used (914-944- 2963) Ascent Technology platform being used with VoiceXML 1.0 and Tell Me platform used VoiceXML 2.0 Standards being adopted Ascent Technology platform being used with VoiceXML 1.0 and Tell Me platform used VoiceXML 2.0 Standards being adopted demo demo

10. Related Documents http://csis.pace.edu/~ctappert/cs615 -02/default.htmhttp://csis.pace.edu/~ctappert/cs615 -02/default.htmhttp://csis.pace.edu/~ctappert/cs615 -02/default.htmhttp://csis.pace.edu/~ctappert/cs615 -02/default.htm http://studio.tellme.com/http://studio.tellme.com/http://studio.tellme.com/ http://utopia.pace.edu/cs615/2002- 2003/team3http://utopia.pace.edu/cs615/2002- 2003/team3http://utopia.pace.edu/cs615/2002- 2003/team3http://utopia.pace.edu/cs615/2002- 2003/team3 http://csis.pace.edu/~ctappert/cs616 -02/default.htmhttp://csis.pace.edu/~ctappert/cs616 -02/default.htmhttp://csis.pace.edu/~ctappert/cs616 -02/default.htmhttp://csis.pace.edu/~ctappert/cs616 -02/default.htm http://studio.tellme.com/http://studio.tellme.com/http://studio.tellme.com/ http://utopia.pace.edu/cs616/2002- 2003/team3http://utopia.pace.edu/cs616/2002- 2003/team3http://utopia.pace.edu/cs616/2002- 2003/team3http://utopia.pace.edu/cs616/2002- 2003/team3 http://www.voicexml.orghttp://www.voicexml.org