1. ETT 429 Spring 2007 Email

2. Email ► Hundreds of different methods to access email  Two major divisions ► Web-based – accessed through website ► Program-based – accessed through program such as Outlook, Eudora, Netscape, etc. ► Can be either Free (e.g., Hotmail, Yahoo) or purchased (e.g., AOL, Comcast)

3. Free Email vs. Purchased Email Free Email Positives ► Free ► Web-based (high accessibility) Negatives ► Spam ► Restricted mailbox size Purchased Email Positives ► Web-based or program based ► Large mailbox size ► No spam ► Typically allows multiple account names Negatives ► Costs

4. Email Etiquette ► Email Etiquette Handout by Thomas Berliner .pdf on website ► Politeness ► Grammar ► Emotion in Email (emoticons, shouting, etc.) ► The importance of a clear subject line

5. Dangers of Email ► They are a permanent record ► Difficult to express accurate tone or emotion ► You don’t know who is reading them ► Receiver’s email box may be full ► Server may be down ► Your email address is a direct reflection on you – what does it say about you personally and professionally ► Bad Email Examples

6. Major Email Functions ► Create Email ► Reply (the good and the bad) ► Forward (the slippery slope of forwards) ► Attaching Files ► Making Hyperlinks (plain text vs. HTML emails) ► Methods to send (and their functions)  To: - Email recipient  Cc: - Carbon Copy. Used when you want to send a copy of an email message to someone other than the main person you are writing to. Usually used for business purposes.  Bcc: - Blind carbon copy. A field in your email program that will send a copy of your message to a person without the primary recipient knowing.

7. NIU Email ► http://webmail.students.niu.edu http://webmail.students.niu.edu ► Required and Standard email for this class ► Logging In with you Z# ► Changing Options  Session Timeout (under options) ► Creating a Sent Folder (under folders) ► Making Sent Folder active

8. NIU Email (cont.) ► Using Address book (adding others) ► Attaching Files (remember to browse & attach) ► To: - email recipient ► Cc: - Carbon Copy. Used when you want to send a copy of an email message to someone other than the main person you are writing to. Usually used for business purposes. ► Bcc: - Blind carbon copy. A field in your email program that will send a copy of your message to a person without the primary recipient knowing. The email address of the BCC recipient will not appear on the resulting email, and any replies to the message will not be sent to them.

9. NIU Email (cont.) ► Mail Forwarding  Enable  Give valid email address ► http://www.its.niu.edu/its/helpdesk/webmail_stud ents.shtml - ITS website for more help on NIU webmail http://www.its.niu.edu/its/helpdesk/webmail_stud ents.shtml http://www.its.niu.edu/its/helpdesk/webmail_stud ents.shtml

10. Creating a folder ► Click on folders  Create Folder button ► Name folder (e.g., sent)  In: Z#  Type: Mailbox ► Sent folder will be used to store copies of sent emails from this account

11. Changing options ► Click on Options  General Settings ► Change Session timeout to 40 minutes  To prevent system from closing on you while you are working in it ► Change Sent folder setting from “Disable” to “Sent”  System will store sent email copies in sent folder

12. Email forwarding ► Click on Options  Mailbox Management ► Under Forwarding:  At “Enabled:” option, select Yes  At “Forward To:”, enter non-NIU email ► Warning about forwarding – If size allowed in either mailbox is full, email will bounce  Email is the primary method of communication for this class

13. Composing email ► Click on Compose (main menu) ► Standard recipient functions (To:, Cc:, Bcc:) ► Standard Subject line and message body ► Attaching files  Click “Browse” button next to “Add file” option  Find file on computer and select  After selecting file, you must click “Attach” button  This may be done for multiple files