1. EBAY SHIPPING AND PAYMENTS INTERNATIONAL PROBLEMS IN SHIPPING AND PAYMENTS THROUGH EBAY BY PAVEL ZEMEL

2. OVERVIEW OF EBAY AuctionWeb was the original name before eBay was named. eBay was established in the year 1995 by Pierre Omidyar. eBay worlds largest online market place. Besides eBay being used in the United States, eBay is used worldwide in over 150 countries..

3. WHAT IS EBAY? eBay is an auction where over 500,000 items are listed each day. eBay has over 60 different sub sites, which means if you are looking for a specific item such as a car you would go to eBay motors. People place bids, when the auction is over the highest bid wins. A way to look at different items all over the world while sitting on your bed.

4. HOW CAN EBAY BE USED? C2C (CUSTOMER TO CUSTOMER) B2C (BUSINESS TO CUSTOMER) B2B (BUSINESS TO BUSINESS)

5. PAYMENTS WITH EBAY PAYMENTS WITH EBAY March 2000, eBay bought out Wells Fargo’s stake on Billpoint for $43.5 million. It had many problems such as : –Not accepting payment –Not sending payments –Creating accounts –And customer service Billpoint eventually failed and Paypal took over

6. WHY BILLPOINT FAILED 1. THEY FAILED DUE TO POOR BUSINESS PLAN. 2. THEY FAILED DUE TO AGGRESSIVE COMPETITION FROM PAYPAL, Billpoint was loosing 10 to 15 million dollars each year. 3.HOSTILITY FROM EBAY SELLERS AND EBAY CUSTOMERS. 4. SELLERS WHO HAVE BANK ACCOUNTS CAN ONLY ACCEPT PAYMENTS.

7. PAYPAL EBAY ACQUIRED PAYPAL FOR $1.5 BILLION. EASY SYSTEM TO USE, SENDING AND RECEIVING PAYMENTS. SENDING ELECTRONIC CHECKS THROUGH BANK ACCOUNT.

8. PROBLEMS WITH PAYMENT INTERNATIONALLY CURRENCY MIX UP’S. TAKES LONGER TO RECEIVE PAYMENT IF PAYING BY CHECK OR MONEY ORDER. TAKES TOO LONG TO RESPOND BY EMAIL. TAKES TOO LONG TO CONTACT ONE ANOTHER.

9. CONFLICTS IN SHIPPING INTERNATIONALLY COST OF SHIPPING IS VERY EXPENSIVE. OVERSEA CUSTOM CHARGE. MUST SUPPLY COUNTRY WITH INFORMATION OF WHAT IS BEING SENT IN DETAIL. RETURNS AND REFUNDS.

10. THE END A WORD OF ADVICE, EVEN THOUGH THERE ARE MANY PROBLEMS DOING BUSINESS INTERNATIONALLY, DO IT, IT WILL INCREASE YOUR PROFITS!!! THANK YOU