1. Montgomery County, Maryland DTS 1 Approach to Enterprise Architecture Bala Vellaiappan 240 773 8053 June 26, 2006 Maryland Digital Government Summit

2. Montgomery County, Maryland DTS 2 Fundamental Questions Strategic Direction - Outsource vs In-house Organization Capacity Landscape Salary Structure Employee Skill Sets Culture Political “will” to Change Time Answers will set course of action

3. Montgomery County, Maryland DTS 3 Building the Team / Infrastructure Fill Open Positions Top Down Training on New Skills Governance Structure (2 tier) –Technical Group –Policy Group Build Political Support Change the Culture Institute Project Management Office

4. Montgomery County, Maryland DTS 4 Value Proposition IT Expertise –Experienced in Information Systems Management –Focus on optimal resource utilization –Develop skill sets applicable over a cross-section of projects –In-house Application Development –Manage COTS providers Develop Core Competencies –Requirements Management –Software Development –Application Deployment –Network Management –Security Infrastructure –Telecommunications and Radio Infrastructure –Project and Vendor Management

5. Montgomery County, Maryland DTS 5 Start Defining and Implementing the Architectural Building Blocks See: http://www.montgomerycountymd.gov/content/dts/Stratplan/TechnicalArchitectureI nternetVersion.pdf

6. Montgomery County, Maryland DTS 6 Building Blocks in IT Framework

7. Montgomery County, Maryland DTS 7 Building Blocks Project Management –CMMI –Project Methodology, PMP certification Help Desk –Level 1 support receives all user calls from Employees –Trouble ticket in Magic Service Desk from Remedy (BMC) Data Security –Security Policy –Network Security – External and Internal –Remote Access Desktop –SMS –MS OS / Core County Applications (MS Office, IE, etc.)

8. Montgomery County, Maryland DTS 8 Enterprise Application –Property Tax, Timesheets, IJIS, ERP Enterprise Integration (ESB) –Wachovia, Merkle, BudNet, Mainframe Web Application –MVC in.NET Deployment (Enterprise Hosting Infrastructure) –Active Directory based authentication and authorization –VM Ware –Platform Monitoring and Application Heartbeat Reporting –A central library of large complex and computationally-intensive reports –Crystal Enterprise Server supports AD-based authentication Building Blocks

9. Montgomery County, Maryland DTS 9 Email –MS Outlook –IronMail, Blackberry services GIS –ESRI’s GIS data models (ArcGIS 8.3) –Software ArcInfo 7.x and browser-based viewers Records & Document Management –ZyImage Mainframe Applications –FAMIS, ADPICS –Position Control System –Payroll and Personnel Building Blocks

10. Montgomery County, Maryland DTS 10 Enterprise Hosting Platform –Linux, VMWare, DMZs, 3-tier architecture AD & SSO –IBM Tivoli, Group Authorization, JAAS,.NET System Operation –Heartbeats, Dashboards, Backup/Mirroring, DR IVR –Avaya’s Conversant IR system –Open architecture supporting Voice-XML –Application development for web and telephony Building Blocks

11. Montgomery County, Maryland DTS 11 PBX –Definity Enterprise Communications Server –Developing VOIP capability 800 MHZ Voice –800 MHz trunked voice radio system –Additional coverage with low-powered bi-directional antennas (BDA) –Motorola’s system monitoring components for troubleshooting and failover Mobile Data –821 and 806 MHz –Full Vision Network Manager Public Safety –IJIS GJXDM v3.0 recommendations from the IJIS Institute Network –FiberNet WAN: 250 –Network Management System tools –802.11 Wireless Network Building Blocks

12. Montgomery County, Maryland DTS 12 Summary Develop the Strategic Direction Put the Infrastructure in Place First Identify your Core Compencies Break Down the Solution into Manageable Blocks Implement and Institutionalize Update on a Regular Basis