1. Reducing Hospital Readmissions Healthcare Design of The Future Khatereh Hadi M.S. Architecture Laura Sims M.S. Health Systems

2. Readmissions for Seniors are Common  Seniors are readmitted at a rate of 17-38% of those discharged  59% of unplanned readmission of Seniors are avoidable  Communication with providers has been identified as a key factor We have offered a simple video chatting device for Seniors to improve communication, because: Studies have shown regarding Video Chatting  71% of Seniors were willing to use a video phones after trying it  7% of physicians use video chatting to communicate with patients  30% of physicians own an iPad and 81% own a smartphone, and the percentages are growing rapidly  Seniors are willing to use technology if they are not tied to it  Seniors desire face-to-face communication with their providers  Video chatting has the possibility to replace some home visits How to reduce hospital readmission for elderly people?

3. in Touch is a video chatting device for Seniors with a simple interface that doubles as a picture frame when not in use. It offers a simple way for Seniors to communicate face-to- face with a caregiver or family member with medical questions to help prevent unnecessary hospital readmissions.

4. Story board 1. When not in use, in Touch serves as a digital picture frame which displays cheerful pictures in sequence. 2. Once the screen is touched, it will display pictures from family members, as well as physicians, nurses and social workers. Patients will then touch the picture of the person with whom he or she wants to communicate with. 3. The selected picture will then be activated, and a red margin will appear around it. 4. For confirmation, a large preview of the selected picture will be displayed. The individual can then choose between either phone call (if he/she would prefer not to be seen) and video call by touching the related icon. The same screen appears for incoming calls. 5. If video call is chosen, the patient will be able to see a self- preview in addition to the caregiver’s video. To end the connection, the red X should be touched. 6. If voice call is chosen, a phone icon will be displayed instead of self-preview. Similarly, the red X should be touched to disconnect. 7. If the patient misses a call, a picture of the caller with a “record” sign will appear. By touching it, he or she can listen to the recorded message or return the call.

5.  The in Touch device would be a preferable video chatting unit for elderly adults because of its: Considerations Single Function Less Expensive Price Simple Interface  The in Touch product would be priced to be less expensive than existing tablets due to its limited functions in Touch features  Wireless Connection  Webcam  Touch Screen  3 Screen Sizes  4G Memory