1. Optimising Community Care Service Delivery using Mobility and the Cloud
Peter Young
Managing Director
HealthConnex

2. Telstra’s mission in healthcare
Improving integration of health information
Reducing hospital and aged care admissions
Providing consumers with greater control over their health and wellness
Increasing access to healthcare regardless of location
Creating a safer, more efficient and convenient pharmacy system
Improving efficiency and productivity across the healthcare system
Presentation Title | Presenter Name | Date

3. HEALTHCONNEX
Acquired by Telstra from DCA in September 13 as a fully owned subsidiary
Expansive healthcare solutions portfolio
Experienced development, implementation and support capability
TCM
Communicare
Argus
HSD
Community care service delivery
Holistic health care to defined populations
Secure messaging services
Provider and service directory
170 community & disability care orgs
100 remote and rural health services
12,000 GPs,
260,000 records nationally
Client records
Rostering
Brokerage
Mobile worker
Funding & reporting
Full medical care
Assessment & care planning
Population health planning
Enterprise scalable
PCEHR support
Secure point to point transfer of clinical data.
Integrates with clinical applications
Standards compliant
Management and reporting services
Organisations
Service locations
Individual providers
Interfaces for application access
Supports secure messaging

4. Community & Aged Care Sector Key Trends & Issues
Consumer Empowerment
AGEING
Consumer directed care in aged & disabilities sectors
Population
Over 85s growing from 420k to 1.2M by 2020
Consumers want to stay at home
Difficulty in meeting the demand for trained care workers
Links between Health & Aged Care Systems
20%
Elderly patients re-admitted to hospital within a month!
Average aged care resident has 9 Medications
MAV Presentation | Telstra Health |

5. Improving Community Care efficiency through better systems
Route Optimisation
Efficient Rostering of Staff
MAV Presentation | Telstra Health |

6. Issues managing mobile care workers
Timesheet processing is labour intensive process
Frequent changes to the roster
Inefficient scheduling – travel time and kms
Difficult to implement a remote worker paradigm on traditional client management systems
Casual staff – large turnover
MAV Presentation | Telstra Health |

7. Mobile workforce solution - CCW
Cloud Storage
Agency
Application
Transient Repository
Move interactions with the mobile workforce into a cloud based service
Users authenticate using OAuth2
Single trusted interface between the cloud service and the enterprise application
Simple for the agency to manage
Device agnostic – supports BYOD
MAV Presentation | Telstra Health |

8. Features Send rosters to remote devices
Send shift variations – real time updates
Confirm actual (with client signature)
Automatically or batch send timesheet data
Automatic shift validation
Produce timesheet data for payroll
MAV Presentation | Telstra Health |

9. Integrating mapping services with scheduling
MAV Presentation | Telstra Health |

10. Information Repository
Community TeleHealth
Information Repository
Site Hub
Cloud Storage
Agency
Application
Remote Monitoring Devices
Family Access

11. TeleHealth Benefits
Reducing unplanned hospital and aged care admissions
Providing consumers with greater control over their health and wellness
Replaces in home visit with remote service delivery
Keeps the family informed
MAV Presentation | Telstra Health |

12. Summary Cloud is about connectivity, not just deployment
Accelerates implementation of new functions and paradigms
Reduces reliance on in-house skilled IT staff
Mobility and the cloud are intertwined
LASA Presentation | Telstra Health |

13. Thank you