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Emphasizing Institutions, Cultures, and Ethics

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1 Emphasizing Institutions, Cultures, and Ethics
4 Emphasizing Institutions, Cultures, and Ethics chapter Part I: Foundations of Global Strategy Global Strategy Mike W. Peng Copyright © 2009 Cengage. PowerPoint Presentation by John Bowen, Columbus State Community College All rights reserved.

2 Outline Understanding institutions
An institution-based view of strategy The strategic role of cultures The strategic role of ethics A strategic response framework Debates and extensions Implications for strategists Copyright © 2009 Cengage. All rights reserved.

3 Understanding Institutions
DEGREE OF FORMALITY EXAMPLES SUPPORTIVE PILLARS Formal Institutions Laws Regulatory (coercive) Regulations Rules Informal institutions Norms Normative Cultures Cognitive Ethics Institutions: Definitions “Humanly devised constraints that structure human interaction” (North) “Regulatory, normative, and cognitive structures and activities that provide stability and meaning to social behavior” (Scott) Table 4.2 Copyright © 2009 Cengage. All rights reserved. 4

4 Understanding Institutions (cont’d)
Institutional framework - formal and informal institutions governing individual and firm behavior - supported by three pillars Formal institutions - laws, regulations, rules - supported by the regulatory pillar (the coercive power of governments) Informal institutions - norms, cultures and ethics - supported by the normative and cognitive pillars Copyright © 2009 Cengage. All rights reserved.

5 Understanding Institutions (cont’d)
What Do Institutions Do? Key function - Reduce uncertainty How Do Institutions Reduce Uncertainty? Relational contracting - informal, relationship-based, personalized exchanges Arm‘s length transaction - formal, rule-based, impersonal exchange with third part enforcement Institutional transitions - fundamental and comprehensive changes to the rules that affect all organizations Copyright © 2009 Cengage. All rights reserved. 4

6 The Costs and Benefits of Informal, Relationship-Based, Personalized Exchange
Source: M. W. Peng (2003), Institutional transitions and strategic choices (p. 279), Academy of Management Review, 28 (2): 275–296. Copyright © 2009 Cengage. All rights reserved. Figure 4.1

7 The Costs and Benefits of Formal, Rule-Based, Impersonal Exchange
Source: M. W. Peng, 2003, Institutional transitions and strategic choices (p. 280), Academy of Management Review, 28 (2): 275–296. Copyright © Reprinted by permission of Academy of Management Review via Copyright Clearance Center. Copyright © 2009 Cengage. All rights reserved.

8 An Institution-Based View of Strategy
There is a need to discuss the relationship between strategic choices and institutional frameworks Influence of task environment has been explored in strategy literature Porter’s “diamond” model explains competitive advantage of globally leading industries in different countries, criticized for ignoring history and institutions Strategic choices are selected within and constrained by institutional frameworks in developed economies Striking differences between institutions in developed and emerging economies has pushed the institution-based view to the forefront Strategic choices are direct outcomes of the dynamic interaction between institutions and firms Copyright © 2009 Cengage. All rights reserved. 4

9 The Porter Diamond: Determinants of National Competitive Advantage
Source: Reprinted by permission of Harvard Business Review from “The competitive advantage of nations” (p. 77) by Michael Porter, March/April Copyright © 1990 by the Harvard Business School Publishing Corporation; all rights reserved. Copyright © 2009 Cengage. All rights reserved. Figure 4.3

10 Institutions, Firms, and Strategic Choices
Sources: Adapted from (1) M. W. Peng, 2000, Business Strategies in Transition Economies (p. 45), Thousand Oaks, CA: Sage Publishing.; (2) M. W. Peng, 2002, Towards an institution-based view of business strategy (p. 253), Asia Pacific Journal of Management, 19 (2): 251–267. Copyright © 2009 Cengage. All rights reserved. Figure 4.4

11 Two Core Propositions Managers and firms rationally pursue their interests and make strategic choices within institutional constraints Opening Case: Japanese pharmaceutical firms do not as relentlessly pursue new innovations as US firms do Copyright © 2009 Cengage. All rights reserved. 4

12 Two Core Propositions (cont’d)
While formal and informal constraints combine to govern firm behavior, when formal constraints fail, informal constraints play a larger role Collapse of the formal institutional regime in the former Soviet Union facilitated growth of entrepreneurial firms Even in developed economies, the best connected firms can reap significant benefits Politically sophisticated firms usually win some form of government protection Copyright © 2009 Cengage. All rights reserved.

13 Hofstede’s Dimensions of Cultural Values
Power Distance Distinguishes the levels of hierarchy accepted by the society Individualism versus Collectivism Focuses on the importance of the individual versus the group in social and business situations Masculinity versus femininity Measures the degree of sex role differentiation Uncertainty Avoidance Identifies the tolerance for ambiguity Long-term Orientation Emphasizes perseverance and savings for future betterment Copyright © 2009 Cengage. All rights reserved.

14 Cultures and Strategic Choices
Power Distance French and Italian managers have a penchant for centralized authority; French and Italian subsidiaries abroad are more likely to have majority ownership control Solicitation of subordinate feedback and participation (“empowerment”), widely used in Western European and North American countries, is seen as a sign of weak leadership and low integrity in higher power distance countries (Egypt, India, Mexico, and Russia) Copyright © 2009 Cengage. All rights reserved. 4

15 Cultures and Strategic Choices (cont’d)
High power distance countries: penchant for centralized authority Solicitation of subordinate feedback and participation: sign of leadership and low integrity in high power distance countries Individualistic cultures: greater differentiation, entrepreneurship, and more formal contractual safeguard Masculinity versus femininity Masculine cultures: assertive, decisive, and aggressive managers Masculine countries: advantage in mass manufacturing Feminine cultures: managers less visible, more intuitive Feminine countries: advantage in small-scale customized manufacturing Copyright © 2009 Cengage. All rights reserved. 4

16 Cultures and Strategic Choices (cont’d)
Uncertainty avoidance Low uncertainty avoidance countries: rely more on experience and training High uncertainty avoidance countries: rely more on rules and procedures Long-term orientation Cultures with long-term orientation: long time horizons in strategic planning Western firms: short-term profits and shorter planning horizons Copyright © 2009 Cengage. All rights reserved. 4

17 The Strategic Role of Ethics
Ethics: Norms, principles, and standards of conduct that govern individual and firm behavior All agree - ethics can make or break a firm Value of an ethical reputation is magnified during crisis Copyright © 2009 Cengage. All rights reserved.

18 Views on Business Ethics
Managing Ethics Overseas What is ethical in one country may be unethical or illegal in other countries Two perspectives on dealing with ethical dilemmas overseas (Donaldson) Ethical relativism - “when in Rome, do as the Romans do” Ethical imperialism - absolute belief that “there is only one set of Ethics, and we have it!” Donaldson’s three guiding principles: Respect for human dignity and basic rights around the world Respect for local traditions and institutional context Copyright © 2009 Cengage. All rights reserved.

19 Views on Business Ethics (cont’d)
Ethics and Corruption Corruption distorts the basis for competition Corruption: tendency for inverse relationship with economic development. There are exceptions U.S. firms are subject to the Foreign Corrupt Practices Act (FCPA) Copyright © 2009 Cengage. All rights reserved.

20 A Strategic Response Framework
INSTITUTIONAL CONSTRAINTS PRIMARY UNDERLYING PRESSURES STRATEGIC RESPONSES STRATEGIC BEHAVIORS EXAMPLES IN THE TEXT Formal Regulatory Reactive Deny responsibility, do less than required Ford Pinto fire (the 1970s) Formal Regulatory Defensive Admit responsibility, but fight it, do the least that is required Nike (the early 1990s) Informal Normative Accommodative Accept responsibility, do all that is required Ford Explorer roll-overs (the 2000s) Informal Cognitive Proactive Anticipate responsibility, do more than is required BMV (the 1990s) Sources: Based on (1) A. Carroll, 1979, A three-dimensional conceptual model of corporate social performance, Academy of Management Review, 4: 497–505; (2) M. Clarkson, 1995, A stakeholder framework for analyzing and evaluating corporate social performance, Academy of Management Review, 20: 92–117; (3) S. Wartick & P. Cochran, 1985, The evolution of the corporate social performance model, Academy of Management Review, 10: 758–769. Copyright © 2009 Cengage. All rights reserved. Table 4.5

21 Debates and Extensions
Cultures versus Institutions Opportunism versus Individualism/Collectivism Cultural Distance versus Institutional Distance “Bad Apples” versus “Bad Barrels” Copyright © 2009 Cengage. All rights reserved.

22 The Savvy Strategist Underlying context of institutional structures, resources and capabilities impact strategic choices Institutions, culture, and ethics implications: homework, cross cultural intelligence, and ethics are part of strategy Institution-based view answers to the four fundamental questions Why do firms differ? Institutional frameworks shape firm differences How do firms behave? Institutional differences What determines the scope of the firm? Development of formal institutional frameworks What determines the international success and failure of firms? Institutional frameworks govern strategic choices Copyright © 2009 Cengage. All rights reserved. 4


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