1. Employee Training Programs FCS 387

2. Employee Training Formal –Orientation –Job Instruction Training (JIT) –Certification –In-Service Informal

3. Instruction Methods Lecture Discussion Projects Laboratory Experiments Simulation Demonstration

4. In-Service Training “In-service training is education for employees to help them develop their skills in a specific discipline or occupation. In-service training takes place after an individual begins work responsibilities. Most typically, in- service training is conducted during a break in the individual's work schedule.”

5. Planning an In-Service Identify learning outcomes Identify assessment measures/evaluation methods

6. 3 Components of an In-Service Introduction –Grab the audience –Establish credibility –Identify your objectives Learning outcomes

7. 3 Components of an In-Service Body –Limit to a few major points –Reinforce major points through examples –Use a variety of media and methods of delivery Always present media in a professional manner

8. 3 Components of an In-Service Conclusion –Do not abruptly end the in-service –Lead into summary with phrases such as: “I want to leave you with one more thought”

9. 3 Goals The learner understands The learner believes The learner feel comfortable challenging information or asking questions

10. Meeting the Needs of the Learner What can you teach them that they don’t already know? Tell the learner “What’s in it for them” Involve the learner through task-centered or problem-centered approaches to learning How can you internally or externally help to motivate the learner?

11. As an Instructor Be concerned about the learners Be knowledgeable of the subject Relate theory to practice Appear confident Be open to different learning approaches Present an authentic personality Be willing to go beyond objectives Create a good atmosphere

12. Group In-Service Activity Develop an employee in-service on hand washing –Write 1-2 learning outcomes (objectives) –Identify your teaching method(s) –Prepare your in-service visual aids –Develop an evaluation method Deliver your in-service to the class