1. Chapter 4
Job Analysis

2. Types of Jobs Traditional Evolving Flexible Idiosyncratic Team-based
Telework

3. Terminology Commonly used in Describing Jobs (Ex. 4.1, pg. 145)
Job description *
Job specification
Job family
Job category
Job
Position
Task dimension
Task
Element

4. Job Analysis
Process of studying jobs in order to gather, analyze, synthesize, and report information about job requirements and rewards.
TYPES pg. 148
Job Requirements
Competency-Based
Job Rewards

5. Job Requirements Job Analysis
JOB REQUIREMENTS MATRIX:
Task Statements
Task Dimensions
Task Importance
KSAOs (See exhibits , pg )
KSAOs importance
Job context (See ex. 4.12,pg. 163)

6. Job Analysis Methods (pg. 164)
Prior Information
Observation
Interviews
Task Questionnaire
Combined Methods

7. Job Analysis Sources (pg. 168)
Job Analyst
Job Incumbents
Supervisors
Subject Matter Experts
Combined Sources

8. Job Analysis Process (pg. 170)
Purposes
Scope
Internal staff or consultant (pg. 172, ex. 4.15)
Organization & coordination
Communication
Work flow & time frame
Analysis, synthesis, & documentation
Maintenance of the system
Example of job analysis process

9. Competency-Based Job Analysis
Competency is an underlying characteristic of an individual that contributes to job or role performance & to organizational success.
Can be job-spanning & can contribute not only to job performance, but organizational success.

10. Job Reward Job Analysis
This approach focuses on extrinsic and intrinsic rewards.
Job Rewards Matrix (see ex. 4.19, pg.181)
Extrinisic (6 major dimensions, p. 182)
JDS (5 core characteristics & 2 others)

11. The Job Characteristics Model
Core job
characteristics
Critical
psychological
states
Outcomes
*Skill variety *Task identity *Task significance *Autonomy *Feedback
*Experienced meaningfulness of the work *Experienced responsibility for outcomes of the work *Knowledge of the actual results of the work activities
*High internal work motivation *High growth satisfaction *High general job satisfaction *High work effectiveness
Moderators
1. Knowledge and skill
2. Growth need strength
3. Context satisfactions

12. Legal Issues Job Relatedness & Court Cases
Job Analysis & Selection (UGESP)
Essential Job Functions (ADA)
See recommendations (pg. 191)