1. Introduction to Information Literacy 1 M07: Impacts of Information on the Economy and Society

2. Introduction to Information Literacy2 Outline Impacts on the economy  The importance of information in the new economy E-commerce, e-government and other e-applications  Electronic Transactions Ordinance  Related technologies and applications Impacts on the society  Virtual community, social relationships, computer addiction, computer ergonomics, green computing

3. Introduction to Information Literacy3 Factors Contributing to the Important Role of Information Increasing complexity of business activities due to:  International Economy  Worldwide Competition  Shrinking Time Frames  Social Constraints Hence, the role of information becomes more and more important.

4. Introduction to Information Literacy4 Facilitating Technological Capabilities Improved computer capabilities Improved data and telecommunication capabilities Users’ computer knowledge Availability of computers

5. Introduction to Information Literacy5 Major Developments Based on the nature of transactions, electronic commerce can be briefly classified into:  Business to consumer (B2C)  Business to business (B2B)  Consumer to consumer (C2C)

6. Introduction to Information Literacy6 B2C E-Commerce The transactions include retail transactions with individual shoppers. Examples:  www.amazon.com, www.dell.com.hk, www.parknshop.com. www.amazon.comwww.dell.com.hk www.parknshop.com

7. Introduction to Information Literacy7 B2B E-Commerce All of the participants in this type of EC are businesses or other organizations. These transactions include inquires on products, customer, supplier, production, and transportation, as well as billing, invoicing and payment, and are conducted between and among organizations. Examples are www.Bigboxx.com.hk, www.StaplesLink.com,and www.b2business.net.www.Bigboxx.com.hk www.StaplesLink.comwww.b2business.net

8. Introduction to Information Literacy8 C2C E-Commerce In this category, consumers sell directly to other consumers. Examples include individuals selling residential property, cars, and so on in classified ads (e.g., www.classifieds2000.com). www.classifieds2000.com In addition, the auction sites allow individuals to place items up for auction (e.g. www.ebay.com, yahoo!shopping)www.ebay.com yahoo!shopping

9. Introduction to Information Literacy9 e-Government It is the use of IT in general, and e- commerce in particular, to provide  citizens and organizations with more convenient access to government information and services;  delivery of public services to citizens, business partners and suppliers, and those working in the public sector.

10. Introduction to Information Literacy10 Examples of e-Government www.ESDLife.com (Hong Kong) www.ESDLife.com www.e-Government.govt.nz (New Zealand) www.e-Government.govt.nz www.Whitehouse.gov (USA) www.Whitehouse.gov www.eGov.gov.sg (Singapore) www.eGov.gov.sg www.localegov.gov.uk (UK) www.localegov.gov.uk www.gov.tw (Taiwan) www.gov.tw

11. Introduction to Information Literacy11 Some Popular e-Applications Online banking, e.g. www.hsbc.com.hkwww.hsbc.com.hk Online shopping, e.g. www.parknshop.comwww.parknshop.com Online brokerage e.g. www.shkfg.comwww.shkfg.com Online auction e.g. www.ebay.comwww.ebay.com Music sharing, e.g. www.boxup.comwww.boxup.com

12. Introduction to Information Literacy12 Electronic Transactions Ordinance (ETO) in Hong Kong It is an ordinance  to facilitate the use of electronic transactions for commercial and other purposes,  to provide for matters arising from and related to such use,  to enable the Postmaster General of Hong Kong Post to provide the services of a certification authority and to provide for connected purposes.

13. Introduction to Information Literacy13 Related Technology Applications Electronic payment methods Short Message Service (SMS) Wireless technology Example of New Telecom Services

14. Introduction to Information Literacy14 Electronic Payment Methods Credit card for relatively more expensive items  e.g. The e-shopping Master card issued by the Hang Seng Bank.e-shopping Master card PPS Debit cards, e.g. EPS Stored-valued cards, e.g. Octopus

15. Introduction to Information Literacy15 SMS Short Message Services (SMS) is a facility for sending short text messages on GSM cell phones. SMS can also be used to authorize payments in a “Two-factor Authentication” system Personal Banking

16. Introduction to Information Literacy16 Wireless Communications Second Generation (2G) General Packet Radio Service (GPRS) (2.5G) Third Generation (3G) Wireless LAN, Bluetooth

17. Introduction to Information Literacy17 Example of New Telecom Services PCCW’s new generation of fixed-line services including personal assistant, auto receptionist, and fixed-line SMS Others, such as home electronics control

18. Introduction to Information Literacy18 Virtual Community and Social Relationships Virtual community  Newsgroups  Discussion forums  Chatting, such as ICQ, MSN, Yahoo Messenger  Online games Social relationships  Finding your match  Making friends

19. Introduction to Information Literacy19 Computer Addiction A habit so strong that one cannot give it up in online games, online chat, online bulletin board, online surfing, and online pornography etc. It occurs when these activities consumes one’s entire social life, and is also a growing health problem.

20. Introduction to Information Literacy20 Computer Ergonomics It is to incorporate comfort, efficiency, and safety into the design of computer and associated equipments in the workplace, to avoid injuries, disorders of the muscles, nerves, tendons, ligaments, and joints. Could you name a few examples of these devices?

21. Introduction to Information Literacy21 Green Computing It involves reducing the electricity and environmental waste while using a computer, which includes:  Electricity and paper  Disposal of obsolete computers and devices