1. “… what they will be” R Bruce Miller Founding University Librarian University of California Merced

2. audacious motto “Not what other research libraries are … what they will be”

3. context: 2001 no faculty no students no staff no books no building no campus

4. context: ace in the hole “One University, One Library” MELVYL 34 million volumes daily courier service California Digital Library 26,000 e-journals 350,000 e-books 250 databases

5. context: reality not enough money, staff, or time no choice but to be daring: shrug shoulders re things not done celebrate success

6. UC Merced Library UC Merced Library – today’s library also harbinger of future library? you decide after the “tour” information resources Librarians services library as place

7. acquisitions department catalog department bindery systems department OPAC terminals paper journals reference desk reference collection reserves 1 st : what we don’t have

8. what we don’t have … but users don’t know or care that we don’t have these traditional library operations and services is that good or bad?

9. what we do have let’s take the tour …

10. monographs, DVDs, fake books – 250,000 items max

11. … but no print journals

12. information resources: 2 years 43,357 books 150,000 online full-text books (some “rented”) 1,000+ DVDs 26,000 online full-text journals 250 databases 34,000,000 volumes (daily courier)

13. Head, Collection Services information resources: 2 years

14. information resources Head, Collection Services manage approval plan establish licenses coordinate outsourced processing collection development: all librarians outsource labor: selection, data, shelf ready

15. Evolving concept: Program Librarian maximize impact of knowledge and leadership minimize repetitive piecework book selection cataloging reference questions instruction Programs = Services

16. Program Librarian concept Administrative Assistant Deputy University LibrarianCollection Services Digital Assets e-Learning Librarian Instruction Librarian Access & Administrative Services Interlibrary Services Coordinator Library Services Coordinator Technology Services Coordinator Night and Weekend Services Coordinator Technology Processing Coordinator University Librarian

17. Administrative Assistant Deputy University LibrarianCollection Services Digital Assets e-Learning Librarian Instruction Librarian Access & Administrative Services Interlibrary Services Coordinator Library Services Coordinator Technology Services Coordinator Night and Weekend Services Coordinator Technology Processing Coordinator University Librarian no box for: information technology/systems collection development/management

18. Program Librarian: e-Learning collaborates with faculty course management system supplemental course resources digital signage never goes to classroom?

19. Program Librarian: Instruction collaborates with faculty develops course content for library instruction trains and supervises non-Librarian instructors never goes to classroom?

20. Program Librarian: Digital Assets collaborates with faculty makes connections: digital content, tools, technology, expertise digital asset management and preservation Library has no servers?

21. program examples “outside the box”? nah, just throw the box away

22. reference collection we don’t have one primarily online resources licensed and Google reference books circulate infrequent and specialized use 100% physical objects in stacks one call number sequence

23. reference desk we don’t have one was guardian of reference collection directional and how-to reference at one-stop service desk Internet has siphoned off fact check, other ref questions online systems are more intuitive

24. reference service referral from primary service desk no ref desk assignment, but on call as needed no desk phones – all Librarians are mobile online shared reference reference desk duty with pizza and Simpsons

25. reserves collection chorus: “we don’t have one” instead: supplemental course resources

26. Supplemental Course Resources 100% digital often simply a link to what is already online – interaction with Program Librarian is vital element library funds permissions, digitization linked to course management system

27. special collections access in lieu of ownership focus on digital surrogate focus on content, not on artifact “so what” factor Lee Institute for Japanese Art

28. special collections

29. digital signage 25 large screen displays throughout Library special collections announcements instruction information hi-res art video & audio PowerPoint, Flash most file formats interactive (coming soon)

30. RFID (“arfid”) collection security self check shelf reading, lost books usage data = simple, effective, and inexpensive collection management future link to digital signage? more?

31. US Federal Depository 100% electronic substance via state of mind and service

32. US Federal Depository OPAC terminals

33. OPAC terminals – all of them

34. library.ucmerced.edu aka “ucmercedlibrary.info” library web site Yahoo Small Business web hosting $250 annual storage, backup, server management mysql, php, usage data

35. instructional videos YouTube simply a link from library site free no local server, maintenance, management inexpensive back-up with local storage

36. change of focus from things we do to physical space

37. thought exercise if 24/7/365 any location online access to content then why use the library? answer: library as place social resource technology support

38. limited OPAC terminals, but… ubiquitous network, power & data at all seats bring your own laptop or loaner laptops (full function tablet)

39. loaner laptop (tablet mode)

40. loaner laptop

41. instruction & use of info tech Gonella Discovery Room & Endowment

42. social resource food and drink allowed anywhere collaborative work rooms meeting rooms pick a reading room to suit your mood

43. CWR Collaborative Work Room table (x2) on wheels, 6 comfy chairs power, data, large screen display, white board work alone or in a group rehearse a presentation, share a spreadsheet, watch a movie

44. Collaborative Work Room

45. meeting rooms smaller rooms: ad hoc or reserve large rooms reserve for clubs, training, presentations moveable tables, comfy chairs power, data, audio, projector, screen, smart board, white board

46. Reading rooms diner classic living room lounge old school

47. diner reading room Ed & Jeanne Kashian Reading Room

48. diner Reading Room: sari as art

49. diner reading room: noisy, busy

50. diner reading room: coffee house

51. food and drink: two rules 1. tell us when you spill something so we can clean it up

52. food and drink: two rules 1. tell us when you spill something so we can clean it up 2. don’t use pizza for a bookmark

53. classic reading room

54. living room reading room

55. collaboration or simply social? does it matter?

56. lounge reading room pillows magazines

57. lounge reading room

58. old school reading room McFadden-Willis Reading Room

59. furniture 48 inch by 30 inch work surface power and data (plug-in and wireless) club chairs, love seats, sofas pillows earth friendly construction, Green Guard, easy recycle

60. 48 by 30data and power

61. nice place to be art food and drink windows with spectacular views comfortable welcoming

62. aquariums, too!

63. strategic goals aspire to excellence in communicating with UC Merced students and faculty provide students and faculty with information they need when they need it where they need it

64. earlier: Why go to the Library? place: passive library: process “a process of self-actualization, based not on what [it is], but what [it is] becoming” Bruce Sterling. Shaping Things. Cambridge, MIT Press, 2005 p.52

65. research library library: connector to resources and tools “thought center: a place to convene scholars around interdisciplinary topics” Carol Mandel, NYU research environment: surroundings, community, stimuli, process, tools

66. thought exercise: viewed as “place” superb book on shelf because well educated person should read it and no one ever takes it off shelf is it still a superb book?

67. thought exercise: viewed as “process” superb book on shelf because well educated person should read it how can library communicate with student so that she knows she needs what is on shelf?

68. “Library is a verb” Donald Barclay UC Merced Library